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Added 9 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
The Project Controls Manager is a key member of the operations leadership team and is ultimately accountable for measuring operational performance and driving continuous improvement through…
Added 9 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Summerside, PE
- Full-time
…of which rely heavily on efficient, well‑executed back‑end…
Added 9 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 9 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 9 mins ago
1K
Controller
100 Kellogg Lane
London, ON
- Full-time
As a key member of the leadership team, the Controller will partner closely with operational leaders to provide timely insights, support decision-making, and drive process improvements. The…
Added 9 mins ago
TP
Firefighter Recruit (Multiple Permanent Opportunities)
Toronto Pearson International Airport
Toronto, ON
- Full-time
Work and support as a member of the larger Fire and Emergency Services team.
Added 9 mins ago
Fairmont Gold Supervisor, Part-Time
Fairmont Hotels & Resorts
Vancouver, BC
Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
Added 9 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- Full-time
Vancouver Coastal Health is looking for Legal Counsel 3 to join the team.
Added 9 mins ago
KB
Customer Service/Cashier - Part Time
Kent Building Supplies
Fredericton, NB
- Part-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 9 mins ago
GM
Conseiller juridique, fusions et acquisitions | 2 ans + / Legal Counsel, Mergers & Acquisitions | 2+ Years - 26-0329P
Groupe Montpetit
Montreal, QC
- Full-time
…candidat d’être impliqué dans l’ensemble du cycle de vie des opérations de fusions et acquisitions, tout en développant une solide compréhension des enjeux commerciaux qui soutiennent la…
Added 9 mins ago
AE
Manager, Power and Automation
Associated Engineering
Markham, ON
- Full-time
…is seeking a Group Manager, Power & Automation to join our team in our Ontario Operation. >span class="NormalTextRun SCXW16998656 BCX0">commercial and light-industrial facilities in both…
Added 9 mins ago
AC
Food Service Worker Lead
Aramark Canada
Hamilton, ON · Waterdown, ON
- Full-time
Completion of any task requested by a supervisor or member of the Aramark management team.
Added 9 mins ago
A
Graduate Cost Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
At Arup, our Cost and Risk Advisory team partners with clients to deliver strategic guidance across a broad range of sectors, including transportation, energy, water, science and…
Added 9 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Toronto, ON · Scarborough, ON
- Full-time
We are seeking a motivated, entrepreneurial professional with a strong passion for the pharmaceutical industry to join our growing team.
Added 9 mins ago
I
Seeburger Lead
Infosys
Mississauga, ON
- $92,740 to $123,375 CAD / year
- Full-time
Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the…
Added 9 mins ago
FH
Bilingual Royal Service Supervisor (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
Supervise a team of 10-15 colleagues operating a 24-hour Royal Service department, ensuring service excellence, productivity, and adherence to brand standards.
Added 9 mins ago
EM
On-Call / Casual Mobile Security Guard
Edon Management
Calgary, AB
- Full-time
Become part of a team where your contribution counts. Beyond safeguarding property, your efforts will help keep operations running smoothly and give everyone who steps onto our sites peace…
Added 9 mins ago
CD
Legal Counsel | Conseiller(ère) juridique (2026-833)
Canada Deposit Insurance Corporation (CDIC) | Société d'assurance-dépôts du Canada (SADC)
Ottawa, ON
- Full-time
…Every day, we honor our promises by working together as one team, with Canadians’ best interests at heart. We are committed to fostering an inclusive and supportive culture, guided by…
Added 9 mins ago
MS
Supervisor Operations (Midnight Shift)
Metro Supply Chain
Brampton, ON
- Full-time
…more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner…
Added 9 mins ago
EM
Full-Time Mobile Security Guard
Edon Management
Calgary, AB
- Full-time
Join a team that values your contribution. Your work goes beyond protecting property - it supports day-to-day operations and gives everyone who enters our sites real peace of mind.
Added 9 mins ago
MB
Supervisor - Front of House
Montanas BBQ & Bar
Calgary, AB
- Full-time
As a Supervisor, you will assists in the day to day leadership of the restaurant. As a member of the restaurant leadership team, this role is jointly accountable for both financial and…
Added 9 mins ago
W
(CAN) General Merchandise Assistant Manager
Walmart
Granby, QC
- Full-time
1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 9 mins ago
Customer Experience Associate - Mississauga & Sandalwood (15 Hours/Week)
Scotiabank
Brampton, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 9 mins ago
VC
Director, Demand Generation
Valsoft Corporation
Remote, Canada
- $140,000 to $150,000 CAD / year
- Full-time
- Remote
…Italy? Great, do it! Live in Idaho? Sweet, we have another team member there! As long as you are crushing your goals and helping us drive the business forward, you do you. We also have an…
Added 24 mins ago
YO
Inclusion and Volunteer Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
…contributes to the effective delivery of camp programs and resource-team operations. The role also supervises and coaches staff to support consistent service, participant well-being, and…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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