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Added 11 mins ago
FG
Laline - Store Manager - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Full-time
Added 11 mins ago
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Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 11 mins ago
TA
Customer Success Manager, Scaled Accounts
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Toronto, ON
- Full-time
How do we do this? Our AI-powered medical assistant empowers clinicians by removing the administrative burden that pulls them away from patients. When clinicians can focus on care,…
Added 12 mins ago
Human Resources Assistant
Able Insurance Brokers Ltd.
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We are seeking a detail-oriented and organized Human Resources Assistant to support our Human Resources team with daily administrative tasks. This role is essential in ensuring smooth HR…
Added 12 mins ago
IH
Human Resources Assistant
INSUREBRIDGE HR GROUP LTD.
Mississauga, ON
- Full-time
Added 12 mins ago
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Project Manager - Equipement
Schneider Electric
Milton, ON
- $64,000 to $96,000 CAD / year
- Full-time
Added 27 mins ago
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Assistant Front Office Manager
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Quebec, QC
- Full-time
Added 27 mins ago
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Assistant Food Store Manager, Martensville (Ref#: M47) Saskatoon Co-op
Co-op
Martensville, SK
- Full-time
Added 27 mins ago
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Assistant Food Store Manager, Stonebridge (Ref#: M48) Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Added 27 mins ago
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Clerk
Co-op
Prince Albert, SK
- Part-time
Added 27 mins ago
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Articling Student, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Performs a variety of administrative tasks, financial and human resources administration in support of legal counsel. Provides services ensuring all administrative and operational processes…
Added 27 mins ago
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Articling Student - Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Performs a variety of administrative tasks, financial and human resources administration in support of legal counsel. Provides services ensuring all administrative and operational processes…
Added 27 mins ago
Assistant Store Manager
Sherwin-Williams
Toronto, ON · Etobicoke, ON
The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
Added 27 mins ago
Planning & Development Assistant - Planning and Development
Capital Regional District
Victoria, BC
This position provides administrative and project coordinating support to assist in the planning and development of new affordable housing in the Capital Region. The Planning a
Added 27 mins ago
Administrative Assistant, Engineering
FortisBC
Trail, BC
Added 27 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Hudson Bay, SK
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach
Added 27 mins ago
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Assistant Manager I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 27 mins ago
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Lab Assistant
Dynacare
Strathroy, ON
- Part-time
Added 27 mins ago
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Lab Assistant
Dynacare
Newbury, ON
- Full-time
Added 27 mins ago
Patient Admitting Clerk
Winnipeg Regional Health Authority
Ashern, MB
Added 27 mins ago
Judicial Paralegal
Government of Alberta
Calgary, AB
Added 27 mins ago
MA
TECHNICAL ADMINISTRATIVE ASSISTANT
MPE a division of Englobe
AB · Edmonton, AB
- Full-time
We’re looking for a proactive and collaborative individual to join our team as a Technical Administrative Assistant. In this role, you’ll play a key part in supporting our engineering team…
Added 27 mins ago
BR
Recruiting Assistant - Contract
BITS Recruiting
London, ON
- Contract
Added 42 mins ago
UO
APTPUO-Winter 2027-FSS 3930-Experiential Learning Self-directed Course II
University of Ottawa
Ottawa, ON · Social Sciences Building
- Part-time
Added 56 mins ago
Lab Patient Technician (OPSEU Barrie)
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Barrie, ON

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Full-time · Temporary

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Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Nov 1, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: March 2027 On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing daily referrals and client inquiries. Ensure adequate staffing levels and maintain continuity of care by adjusting schedules based on real-time needs and service provider availability.

Requirements

Requires a high school diploma, with a preference for post-secondary education and certifications in office administration or medical terminology. Proficiency in MS Office and experience in scheduling or logistics environments is essential.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem-solving
Communication
MS Office
Outlook
Database management
Medical terminology
Office administration
Time management
Attention to detail

Benefits

Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan
Paid statutory holidays
Vacation time

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Home support
Nursing coordination
AlayaCare
MS Office
Outlook
Database management
Medical terminology
Office administration
Customer service
Contact center
Healthcare
Staffing
Administrative support
Client referrals
Data entry
Scheduling software

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