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Added 13 mins ago
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Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
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Formateur, Transport
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Minimum de deux ans à titre de chauffeur ainsi que deux (2) années d’expérience en formation;
Added 13 mins ago
SD
Merchandising Crew Associate (Western Canada)
Shoppers Drug Mart
Burnaby, BC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 mins ago
Store Associate
Sherwin-Williams
Toronto, ON · Etobicoke, ON
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 13 mins ago
Store Associate
Sherwin-Williams
Toronto, ON · Etobicoke, ON
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 13 mins ago
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Administrateur de magasin temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Au moins 2 ans d’expérience en comptabilité ou une formation postsecondaire en comptabilité.
Added 13 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 mins ago
SD
Gérant(e) de l’avant du magasin, salarié(e) – PHX temps plein jour
Shoppers Drug Mart
Laval, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 mins ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 28 mins ago
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Senior Private Banking Associate
CIBC
Mississauga, ON
- Full-time
You can demonstrate experience with concepts of personal financial planning and strong knowledge of all banking, investment and credit products and services and financial services…
Added 28 mins ago
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Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 28 mins ago
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(CAN) Meat Associate
Walmart
Parry Sound, ON
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 28 mins ago
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(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Part-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 28 mins ago
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(CAN) Front End Assistant Manager
Walmart
Slave Lake, AB
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 28 mins ago
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(CAN) OMNI Assistant Manager
Walmart
Slave Lake, AB
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 28 mins ago
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Clinical Quality Control Associate II
Altasciences
Laval, QC · Montreal, QC
- Full-time
The Clinical Quality Control Associate is responsible for the quality control (QC) review of clinical trial data and working with the Quality Systems team to complete QC related tasks. The…
Added 28 mins ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Surrey, BC
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Surrey location (10362 King George Hwy. #120, Surrey, BC)! This is a…
Added 28 mins ago
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Sales Associate-Print&Services
Staples Inc.
Cornwall, ON
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 28 mins ago
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Sales Associate
Staples Inc.
Kingston, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 28 mins ago
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Wireless Sales Consultant
Staples Retail
Sault Ste. Marie, ON
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 28 mins ago
SC
Wireless Sales Consultant
Staples Canada
Mississauga, ON
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 43 mins ago
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Retail Store Associate Part Time Seasonal Winners - Grants Crossing
The TJX Companies, Inc.
Ottawa, ON
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 43 mins ago
Store Associate
Sherwin-Williams
Welland, ON
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 43 mins ago
Store Associate
Sherwin-Williams
Welland, ON
Have at least one (1) year of experience working in a delivery, retail, or customer service position

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Full-time · Temporary

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Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Nov 1, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: March 2027 On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing daily referrals and client inquiries. Ensure adequate staffing levels and maintain continuity of care by adjusting schedules based on real-time needs and service provider availability.

Requirements

Requires a high school diploma, with a preference for post-secondary education and certifications in office administration or medical terminology. Proficiency in MS Office and experience in scheduling or logistics environments is essential.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem-solving
Communication
MS Office
Outlook
Database management
Medical terminology
Office administration
Time management
Attention to detail

Benefits

Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan
Paid statutory holidays
Vacation time

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Home support
Nursing coordination
AlayaCare
MS Office
Outlook
Database management
Medical terminology
Office administration
Customer service
Contact center
Healthcare
Staffing
Administrative support
Client referrals
Data entry
Scheduling software

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