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Added 11 mins ago
Solution Architect
PCL Construction
Edmonton, AB
SQL development, query optimization and relational database concepts
Added 11 mins ago
MC
Senior Software Developer
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Experience with relational database systems and usage of stored procedures
Added 11 mins ago
Principal System Engineer
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Toronto, ON
…Azure. You will manage distributed architectures, stateful sets, database configurations, and advanced resilience patterns (circuit breakers, Istio traffic…
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Calgary, AB
- Full-time
Support vehicle fleet activities by updating and maintaining the vehicle database and work breakdown structure
Added 11 mins ago
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Administrative Assistant - Image Smiles Dental
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Vancouver, BC · Image Smiles Dental
- Full-time
Effectively manage recall system and accurately maintain patient database
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Applications Engineering Lead - Senior Vice President
Citi
Mississauga, ON
- Full-time
Utilize AI-powered coding assistants and engineering agents (e.g., Lightspeed, GitHub Copilot, Devin AI) to improve development efficiency, code quality, and developer productivity.
Added 26 mins ago
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Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
…within the non-profit or social services sector. Your skills in database systems, project management, and reporting are backed by a solid understanding of statistics and frameworks. You’re…
Added 26 mins ago
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Coordinator, Impact & Granting
United Way British Columbia
Nanaimo, BC
- $82,082 CAD / year
- Full-time
…within the non-profit or social services sector. Your skills in database systems, project management, and reporting are backed by a solid understanding of statistics and frameworks. You’re…
Added 26 mins ago
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Quality Assurance Coordinator
Chartright Air Group
Mississauga, ON
- Full-time
Establish and maintain a database for training requirements.
Added 26 mins ago
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Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
Added 26 mins ago
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Admissions Advisor (Aviation Focus)
Western Community College
BC · Surrey, British Columbia
- Full-time
Proficiency with Microsoft Office and CRM/database systems.
Added 26 mins ago
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Professionnel en Systèmes Électriques - Gestion des requis et V&V / Electrical Systems Professional - Requirement management and V&V
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 26 mins ago
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Cardiology Technologist (Diploma) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
Enters patient test information as per department protocols, into Meditech to provide Electronic Health Records database for client/patient files.
Added 41 mins ago
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Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…word-processing, spreadsheet, presentation, project management and database…
Added 41 mins ago
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Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…word-processing, spreadsheet, presentation, project management and database…
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Project Manager I
Sanya’k̓ula
Burnaby, BC
- Full-time
…word-processing, spreadsheet, presentation, project management and database…
Added 41 mins ago
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Program Assistant – FNCFS/JP Settlement - Competition 2026-103
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
· Knowledgeable of database usage, Microsoft Word, Outlook Calendar, emailing, scanning etc.
Added 41 mins ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
High school graduation; and one year of post-secondary education or formal equivalent in word processing, database, and spreadsheet applications, and in office procedures. 3 years of…
Added 41 mins ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
High school graduation; and one year of post-secondary education or formal equivalent in word processing, database, and spreadsheet applications, and in office procedures. 3 years of…
Added 41 mins ago
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Laboratory Technician
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- Full-time
Maintain accurate records of laboratory results, enter results into a database, print related reports, check results for errors, and resolve discrepancies
Added 41 mins ago
Facilities Renewal Technician
University of Guelph
Guelph, ON
Develop and manage the campus facilities condition assessment program & database, including auditing all major building systems, documenting the condition, projecting expected useful life…
Added 55 mins ago
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Quality Engineer (QE) / SDET – AI Chatbot Validation
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Toronto, ON
- Contract
Define quality strategies, test plans, test cases, and test data for functional, integration, system, regression, API, database, and acceptance testing.
Added 55 mins ago
A
Data Manager II
Altasciences
Montreal, QC
- Full-time
Understand the relationship between source and database forms about data entry, query creation, query resolution, and external vendor data reconciliation.
Added 55 mins ago
A
Data Manager II
Altasciences
Laval, QC
- Full-time
Understand the relationship between source and database forms about data entry, query creation, query resolution, and external vendor data reconciliation.
Added 55 mins ago
IA
CSH Warehouse Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Update database, carry out filing, and record keeping in detailed register entries

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Nov 1, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Anticipated End Date: March 2027 On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing daily referrals and client inquiries. Ensure adequate staffing levels and maintain continuity of care by adjusting schedules based on real-time needs and service provider availability.

Requirements

Requires a high school diploma, with a preference for post-secondary education and certifications in office administration or medical terminology. Proficiency in MS Office and experience in scheduling or logistics environments is essential.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem-solving
Communication
MS Office
Outlook
Database management
Medical terminology
Office administration
Time management
Attention to detail

Benefits

Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan
Paid statutory holidays
Vacation time

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Home support
Nursing coordination
AlayaCare
MS Office
Outlook
Database management
Medical terminology
Office administration
Customer service
Contact center
Healthcare
Staffing
Administrative support
Client referrals
Data entry
Scheduling software

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