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Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
Added 2 mins ago
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Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Added 2 mins ago
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Customer Service / Inside Sales Rep (On-site)
Concentrix
Oshawa, ON
- Full-time
Added 2 mins ago
Detailer
Driving Force Group of Companies Recruitment Team
Fort St. John, BC
…candidates, only those selected for an interview will receive further…
Added 2 mins ago
Rental Consultant
Driving Force Group of Companies Recruitment Team
Fort St. John, BC
…candidates, only those selected for an interview will receive further…
Added 17 mins ago
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Food Service Worker Part Time
Cook
M'Chigeeng Indian Reserve No. 22, ON · M'CHIGEENG, ON
- Part-time
…and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process.…
Added 47 mins ago
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Associate Director, Clinical Data Management
Merck
Canada
- Full-time
…Therapeutic Area Standards Teams (TASTs), training, support information governance, track conformance/benefits, and mentor junior…
Added 1 hour ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…opportunity to make an impact, contribute to key initiatives, and further grow your…
Added 1 hour ago
NM
Assistant, Administration
Newmont Mining Corporation
Dease Lake 9, BC
- $72,700 to $90,900 CAD / year
- Full-time
…experience, and will not be based on a candidate’s pay history. Further, in accordance with applicable law, Newmont will not seek information regarding a candidate’s pay history, and…
Added 1 hour ago
NM
Fuel Lube Truck Operator
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…experience, and will not be based on a candidate’s pay history. Further, in accordance with applicable law, Newmont will not seek information regarding a candidate’s pay history, and…
Added 2 hours ago
FH
Social Worker (BSW), Home Health
Fraser Health Authority
Abbotsford, BC
- $44.85 to $56.02 CAD / hour
- Full-time
…of home visits and site-based services. Collects collateral information for team assessments related to competency (personal and financial), provides follow-up and ongoing monitoring of…
Added 2 hours ago
FH
Social Worker BSW, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $44.85 to $56.02 CAD / hour
- Full-time
…interviewing the patient and/or family, obtaining relevant information, gathering social data regarding the patient and/or family and interpreting the data using a variety of modalities and…
Added 2 hours ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
Added 2 hours ago
Payment and Control Analyst
Department of Finance
Winnipeg, MB
…the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not…
Added 2 hours ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
…will provide you with the all-round skills needed to progress further within the Beauty…
Added 2 hours ago
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FIELD SERVICE SPECIALIST SR
SLB
Mount Pearl, NL
- Full-time
I understand that SLB may disclose my personal information to third party providers as maybe be required to carry out the application and onboarding (where applicable) process. I further…
Added 2 hours ago
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DCN HR Administrator
SLB
Calgary, AB
- Full-time
I understand that SLB may disclose my personal information to third party providers as maybe be required to carry out the application and onboarding (where applicable) process. I further…
Added 2 hours ago
Access Analyst
Department of Finance
Winnipeg, MB
…the application form. The selection board will rely on the information provided in this application form to determine whether a candidate will be invited for further…
Added 2 hours ago
GC
1st Cook - Atlas Steak + Fish
Gateway Casinos and Entertainment Limited
AB · Edmonton, AB
- Part-time
…years in the business of gaming and entertainment in Canada. Further information is available at…
Added 2 hours ago
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Tax Technician, Compliance
K&P CPAs
Toronto, ON
- Full-time
…inquiries, reviews and audits, including collecting supporting information and preparing organized…
Added 2 hours ago
PD
Legal Assistant
Peel District School Board
Mississauga, ON
- $73,464 to $91,831 CAD / year
- Full-time
Assists with handling incoming correspondence, emails, confidential files, and other sensitive legal documents, determining the appropriate response or further action required.
Added 2 hours ago
UO
Sessional Instructional Assistant, MMI1090H Technology, Strategy and Policy, 2027 (Jan - April)
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We thank all applications for their interest. Only candidates selected for further consideration will be contacted.
Added 2 hours ago
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British Columbia Land Surveyor, Alberta
Midwest
Calgary, AB
- Full-time
If you are looking to further your career and think we are the right organization for you, we want to hear from you! For more information about Midwest careers and services, visit our…
Added 3 hours ago
CC
Instructor-Renovation & Construction Technician-Mississauga
CIMT COLLEGE
Mississauga, ON
- $25 to $30 CAD / hour
- Full-time
Visit cimtcollege.com for more information and follow us on Instagram, Facebook and Linkedin
Added 3 hours ago
WF
Grocery Order Writer (Buyer / Inventory Replenishment) - Full Time
Whole Foods Market
Ottawa, ON
- Full-time
…accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All…

VON Canada (Ontario)

Program Coordinator, Community Support Services - Part-time 0.5

Woodstock, ON, Canada

$24.18 to $25.69 CAD / hour · Part-time

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Job details

Pay: $24.18 to $25.69 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition Details:

Employment Status: Permanent, Part-time (0.5 FTE) Program Name: Community Support Services (Central Intake, LEGHO, RAI CHA) Number of Hours Bi-Weekly: 37.5 Work Schedule: Days On Call: Yes Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Program Coordinator, Central Intake, serves as the first point of contact for Community Support Services available for clients, caregivers, and referral services. Assisting stakeholders in understanding, accessing, and navigating available services and supports. As a Program Coordinator, Central Intake, you will schedule service delivery for different community support services and work collaboratively with team members and community support partner agencies to maintain up-to-date services, information and data.

Key Responsibilities:

Ensures the provision of cost-effective client services and programs.
Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
Develops and implements program plans to meet department needs.
Manages volunteers and staff within the program, taking the lead in orientation of program resources, training and in-services within the framework of VON Quality Management standards.
Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
Functions as a primary support contact between clients, health professionals, community support and internal team members.
Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
Supports financial accountability within assigned programs by maintaining program budgets.
Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
Plans and participates in multi-disciplinary meetings as required.
Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.
Working as the first point of contact, the Central Intake Team completes the initial intake of client phone calls pertaining to a variety of service requests, information requests, or concerns related to current services received.
Communicates with funders, clients, and care teams to coordinate with program staff and process referrals, initiate services, implement service delivery changes, and address/ respond to phone inquiries from the community, customers, clients, doctors, service providers and other agencies.
Coordinate service providers’ schedules and update them as new intakes are done.
Receive and coordinate all standardized documentation, data collection, and triaging of calls.
Determine eligibility for service and inform service initiation. Schedule service delivery for
community support services.
Complete preliminary RAI screener to identify needs for further client assessment and
communicate with Care Planners.
Prepare and send out client service agreements, consent, and service information.
Working collaboratively with the team and maintaining positive relationships with partner
agencies.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Timely communication and follow up with clients, and community partners/professionals as required.
Timely communication and follow up with internal staff.

Education, Designations and Experience:

Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
2-3 years of related experience in community and health-based care.
1-2 years of experience in program planning and evaluation is an asset.
Experience in volunteer administration an asset.
Experience or understanding of the not-for-profit healthcare environment is an asset.

Skill Requirements:

Demonstrated commitment to working in an environment with high confidentiality and discretion.
Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
Excellent oral and written communication skills.
Able to work both independently and within a team.
Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
Strong customer service skills.
Ability to problem solve and adjust to rapidly changing priorities in a deadline.
Proficiency in Windows OS and MS Office Suite programs.
Must demonstrate attention to detail.
Ability to provide high-quality customer service in a fast-paced environment with multiple priorities and meet deadlines

Other:

Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check is required.
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
Ability to speak French is an asset in French Designated areas.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Program Coordinator serves as the primary point of contact for community support services, managing client intake, service scheduling, and referrals. They also oversee program planning, staff and volunteer management, and ensure financial and statistical reporting compliance.

Requirements

Candidates must possess a post-secondary diploma in a health or social science discipline and 2-3 years of related experience in community or health-based care. A valid driver's license, personal vehicle, and a satisfactory criminal records check are mandatory requirements.

Skills

Community support
Intake coordination
Program planning
Case management
Customer service
Data collection
Scheduling
Relationship building
Problem solving
Communication
Organizational skills
Multi-tasking
MS Office Suite
Risk management
Volunteer administration

Visa sponsorship

Not detected in the job text

Keywords

Community Support Services
Central Intake
Program Coordinator
Healthcare
Social Science
Client Assessment
Service Delivery
Volunteer Management
Quality Management
Financial Accountability
Budgeting
Reporting
Disaster Planning
Occupational Health and Safety
WHMIS
Referral Management
RAI Screener
Care Planning
Not-for-profit
Customer Service
MS Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Personal Protective Equipment

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