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Added 10 mins ago
CC
Manager, Communications
Canadian Cancer Society
Toronto, ON
- Full-time
As a member of the Communications team at the Canadian Cancer Society (CCS), the Mission Communications Manager is primarily responsible for developing communications strategies, plans and…
Added 10 mins ago
IG
Continuous Improvement Leader
IMT Group
Ingersoll, ON
- $98,400 to $147,600 CAD / year
- Full-time
…machining, maintenance, engineering, quality, purchasing, materials management, and production…
Added 10 mins ago
CH
Night Auditor
Crescent Hotels & Resorts
London, ON
- Part-time
…larger team. The pride you have in your organizational and time management skills will be a great benefit in this role. You are excited to build your manager-on-duty experience/skills. You…
Added 10 mins ago
CI
Category Manager, Sundries
Canadian Industries Limited
Vaughan, ON
- Full-time
The Category Manager, Sundries will own the sundries business for Canada end to end: assortment strategy, vendor relationships and negotiation, pricing and promotional strategy, and…
Added 10 mins ago
G
Jr. Projects Quotations-EN
Guillevin
Nanaimo, BC
- Full-time
Reporting to the Business Centre Manager, the Jr. Project Quotation Specialist provides accurate quotations to key contractors and works with our key suppliers on major projects. The…
Added 10 mins ago
WH
General Manager
Waterstone Human Capital
Nanaimo, BC
- Full-time
We're on the search for a General Manager on behalf of our client, a leading Canadian senior living organization, for its private long-term care, complex care and memory living community.…
Added 10 mins ago
HC
Engineered Solutions Specialist
Hilti Canada
Oakville, ON
- Full-time
Support the delivery of engineering designs for our BIM services. Attend project coordination meetings and support BIM Project Manager with client technical questions.
Added 12 mins ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
Release engineering: Partner with development teams on release processes, deployment strategies, change management, rollbacks, and post-release verification in regulated or high-stakes…
Added 12 mins ago
AW
Supply Chain Coordinator
Atlas Workwear
Oakville, ON
- Full-time
We also value someone who is organized, adaptable, and willing to support the Production Manager and broader team as priorities change. This is a hands-on role in a fast-paced manufacturing…
Added 12 mins ago
WS
Exhibitions and Events Manager
WonderFil Specialty Threads
Calgary, AB
- Full-time
WonderFil Specialty Threads is seeking an experienced, proactive and highly organized Exhibitions and Events Manager to plan and execute our participation in trade shows, consumer shows,…
Added 12 mins ago
NB
Senior Administration Agent
National Bank of Canada
Calgary, AB
- Full-time
…specialist. It is through your ability to support your colleagues in change, your contribution to the evolution of our business practices, your influence, your leadership and your spirit of…
Added 14 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
North Battleford, SK
- Full-time
Job Description: Reporting to the Manager, the incumbent is responsible for the screening and coordination of initial service requests for all programs within Mental Health and Addictions…
Added 14 mins ago
Operations Efficiency Specialist
Nors
Acheson, AB · Mississauga, ON · Missisauga, Ontario, ON
Background in psychology, change management or negotiation.
Added 14 mins ago
Postmaster - Corporate Provided Premises (Grade Office)
Canada Post - Postes Canada
Haines Junction, YT
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 14 mins ago
S
Site Reviewer
Stantec
Winnipeg, MB
- Full-time
Provides the Project Manager with updates on project progress or delays to client, design professionals, and/or coordinator.
Added 14 mins ago
MI
Sourcing Manager Paper Packaging NA
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
Join our mission to change the way the world snacks. Make It Matter.
Added 14 mins ago
Program Controls Manager
Bell
Regina, SK
…mission-critical data centre infrastructure. The Program Controls Manager will establish and maintain the governance processes that connect departments, projects, and stakeholders across…
Added 28 mins ago
LE
18 Month Contract People & Culture - Human Resources Business Partner
Laurentis Energy Partners
Oakville, ON
- Contract
…having managed annual performance cycles, ongoing performance management, complex collective agreement interpterion, change management and other related…
Added 28 mins ago
A
Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 29 mins ago
Junior HR Advisor
Owens Corning
Windsor, QC
Reporting to the Human Resources Manager, the Junior HR Advisor will be responsible for the effective management of the payroll scheduling system and the recruitment of hourly employees in…
Added 29 mins ago
LC
Sr. Manager, Product Development – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
The Senior Manager, Product Development – Strategic Initiatives protects the quality, integrity and continuity of our existing Control Brand products when change is required.
Added 29 mins ago
PA
Operations Manager
Piston Automotive
Mississauga, ON
- Full-time
…Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports. Meet or exceed…
Added 43 mins ago
CS
Ice Arena Operations Manager
Canlan Sports
Langley (District), BC · City of Langley, BC
- Full-time
…budgets & costs are also the responsibility of the Operations Manager. This is a hands on management role – actively involved in day to day operations as well as a key member of the…
Added 44 mins ago
PT
Manufacturing Manager
Pentangle Tech Services | P5 Group
Calgary, AB
- Contract
We are seeking an experienced Project Manager to join our Project Management Office (PMO) and lead the planning, execution, and successful delivery of manufacturing and capital projects.
Added 44 mins ago
L
Senior Project Manager
Luxoft
Calgary, AB
- Full-time
We are seeking a Senior Project Manager to lead complex technology implementation and transformation projects for airline customers. You will manage delivery from planning through launch,…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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