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Added 4 mins ago
IE
Junior Financial Analyst
ILSC Education Group
Toronto, ON
- Full-time
Reports to: Financial Planning and Analysis, Manager
Added 4 mins ago
IE
Accounts Receivable Accounting Clerk
ILSC Education Group
Toronto, ON
- Full-time
Reports to: Financial Planning and Analysis, Manager
Added 4 mins ago
FL
Manager, Business Enterprise Solutions Team
Fuller Landau
Hamilton, ON
- Full-time
Job title: Manager, Business Enterprise Solutions Team
Added 4 mins ago
AF
Youth Peer Support Worker
Association for New Canadians
St. John's, NL
- Part-time
- Temporary
Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.
Added 4 mins ago
BS
Site Lead
BGC St. Alban's Club
Keswick, ON
- Part-time
BGC York Region serves children and youth by providing social, physical, educational, creative, seasonal, and community support programs. We are looking for motivated people to facilitate…
Added 4 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Pre-Admission Clinic Manager, the Nurse Practitioner will provide pre-operative assessment services to surgical care patients in the…
Added 4 mins ago
BH
Registered Practical Nurse, Complex Care
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Ottawa, ON
- Full-time
At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about…
Added 4 mins ago
Sr. Manager Operations, Field Readiness & Standards
UFA Co-operative Ltd.
Calgary, AB
The Sr. Manager Operations, Field Readiness & Standards is a key contributor to UFA’s operational success, working closely with Regional Managers, Agents, Site Managers, and Field…
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Outreach Worker
Lookout Housing and Health Society
Duncan, BC
The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
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Systems Administrator - Specialist
Calgary Co-op
Calgary, AB
…we are committed to delivering exceptional value and lasting community impact. We believe in putting members first - and that starts with the talented people who make it…
Added 4 mins ago
CA
Director of Quality Assurance
Cooke Aquaculture Inc.
NB
- Full-time
…communities and contribute to the local area’s economy and sense of…
Added 19 mins ago
BC
Registered Nurse - C7 Palliative & Medically Complex Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Grow Your Career at Brant Community Healthcare System (BCHS)
Added 19 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 19 mins ago
W
Proposal Editor
Webuild
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Reporting to the Proposal Manager, the Proposal Editor will support the development and finalization of RFQs, RFPs and other competitive submissions for major civil engineering and…
Added 19 mins ago
ML
General Manager
Metta Lifestyles
Toronto, ON · North York, ON
- Full-time
Reporting to the Vice President of Operations, the General Manager provides overall leadership for the residence, with accountability for resident and employee experience, occupancy,…
Added 19 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 19 mins ago
PC
Occupational Therapist, Full Time, Seniors Mental Health Outreach - Kingston
Providence Care
Kingston, ON
- Full-time
The Occupational Therapist under the general direction of the Community Team Manager will work as part of an inter-professional regional specialty Seniors Mental Health Behaviour Support…
Added 20 mins ago
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Nurse A - Registered Nurse General Duty Nurse
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Saskatoon, SK
- Full-time
Job Description: Under the direction of the Home Care Manager, the Registered Nurse carries major responsibilities in providing nursing services in the home; collaborates as a member of a…
Added 20 mins ago
TS
Christmas Admin Assistant
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
- Community Services Manager, Corps Officers, volunteers, staff
Added 20 mins ago
D
Account Manager, Real Estate Market
Desjardins
Montreal, QC · Quebec, QC · Desjardins Entreprises - Caisses de Groupes
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 20 mins ago
D
Market Development Manager
Desjardins
Quebec, QC · Desjardins Entreprises Québec
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 20 mins ago
B
Financial Planner
BMO
Edmonton, AB
- Full-time
…provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through…
Added 20 mins ago
B
SENIOR ACCOUNT MANAGER, FINANCING, SMALL BUSINESSES
BDC
Laval, QC
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage their interpersonal skills and network to generate new business opportunities while managing a portfolio of existing…
Added 20 mins ago
Senior Operations Associate, temporary 6-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 20 mins ago
Nurse 2
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Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients/residents/clients with complex and…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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