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Added 10 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Fostering a positive teaching and learning environment
Added 10 mins ago
WC
Service Coordinator
Wiseworth Canada Industries 1996 Ltd. (Air Compressor Sales, Service, Parts, Installations, Rentals)
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 12 mins ago
AS
Estimator
About Staffing
Calgary, AB
- Full-time
…seeking an Estimator to join their collaborative, team-oriented environment. Due to continued growth, the company has recently expanded into a new office space and is adding to its team,…
Added 12 mins ago
TU
Operations & Faculty Coordinator
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
Located within the Faculty of Management, the Operations & Faculty Coordinator will report directly to the Manager, Dean’s Office, who provides overall direction and supervision. This…
Added 12 mins ago
L
Customer Service Representative - Part Time
Longo's
Toronto, ON · Etobicoke, ON
- Part-time
We are looking for a Customer Service Representative - Part Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 12 mins ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Ability to perform job duties in an environment with occasional exposure to moderately disagreeable and/or hazardous elements
Added 12 mins ago
M&
Marketing and Sales Coordinator
Marcus & Millichap
Vancouver, BC
- Full-time
The Marketing and Sales Design Coordinator manages all marketing and design initiatives for the Western Canada NNN Group, creating investor-facing materials, email campaigns, and social…
Added 12 mins ago
SC
Production Coordinator (Junior, Mid. Senior)
Stellar Creative Lab
Vancouver, BC
- Full-time
Flexible Environment: We offer a flexible hybrid schedule that will vary with project and team requirements.
Added 12 mins ago
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HR & Administrative Coordinator
MNP
Kelowna, BC
- Full-time
Our client John Howard Society of Okanagan & Kootenay (JHSOK) is seeking an HR & Administrative Coordinator to join their team in Kelowna, BC. This role is ideal for someone with…
Added 12 mins ago
AC
Project Coordinator | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Project Manager, US & Facilities, the Projects Coordinator is responsible for planning, coordinating, and executing minor capital projects, facility improvements,…
Added 14 mins ago
Operations Coordinator
Northern Mat & Bridge
Clairmont, AB
The Operations Coordinator provides administrative and operational support to the Operations Department. This role is responsible for coordinating field documentation, timesheets, ticket…
Added 14 mins ago
Moll Operator
Duha Color Services
Winnipeg, MB
…to join our team. We offer a supportive and inclusive work environment where you can learn, grow, and kick-start your career. With exciting benefits and opportunities, Duha is dedicated to…
Added 14 mins ago
Equipment Operator
Duha Color Services
Winnipeg, MB
…to join our team. We offer a supportive and inclusive work environment where you can learn, grow, and kick-start your career. With exciting benefits and opportunities, Duha is dedicated to…
Added 14 mins ago
Protocol Specialist
Musqueam Indian Band
Vancouver, BC
Experience as an executive assistant, receptionist, coordinator or relevant experience is an asset.
Added 29 mins ago
SS
Classroom Lead Instructor
Strong start
Waterloo, ON
- Up to $25 CAD / hour
- Contract
- Temporary
…through purposeful play and instruction in a rich learning environment. You will gain new skills and valuable experience as you leverage the training provided and implement this reputable,…
Added 29 mins ago
F
Service Coordinator (Internal Posting)
FIREFLY
ON · Kenora, Red Lake or Dryden, Ontario
- Full-time
FIREFLY is seeking a full time Service Coordinator to join our Coordinated Service Planning (CSP) team in either Kenora, Dryden or Red Lake.
Added 29 mins ago
SS
Classroom Instructor
Strong start
Waterloo, ON
- Up to $23 CAD / hour
- Contract
- Temporary
…through purposeful play and instruction in a rich learning environment. You will gain new skills and valuable experience as you leverage the training provided and implement this reputable,…
Added 29 mins ago
MI
Education and Training Coordinator
Mondelēz International
Hamilton, ON · Plant - Hamilton, Canada
- Full-time
On- site Monday to Friday in a plant environment with 24/7 operations, hence flexibility across shifts is required.
Added 43 mins ago
BS
Administrative Coordinator
Blackline Safety
Canada
- Full-time
The Administrative Coordinator role provides technical, administrative, and operational support throughout the customer evaluation lifecycle within the Sales Enablement team. This position…
Added 43 mins ago
CO
Facilities Specialist
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Support the Facilities Manager, in collaboration with the Facilities Coordinator, with preventative and lifecycle maintenance planning for major building systems and equipment.
Added 43 mins ago
O
Line Leader
O-I
Brampton, ON
- Full-time
…repair, mold shop, general maintenance, cold end, and job change…
Added 43 mins ago
OC
Adult English as a Second Language (ESL) Instructor
Ottawa Catholic School Board
Ottawa, ON
- Full-time
…realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students'…
Added 43 mins ago
OH
Nurse Practitioner, Temporary Full-Time, Regional Palliative Consultation Team, Labelle
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Ottawa, ON
- Full-time
Identifies patients requiring an accelerated assessment and home care services and works with the Care Coordinator to facilitate the home assessment visit. In some situations, RRNs may…
Added 43 mins ago
H
Tenant Services Coordinator
Hays
Ottawa, ON
- $23 to $28 CAD / hour
- Contract
…support. The successful candidate will thrive in a fast-paced environment, enjoy interacting with people, and have the ability to manage multiple priorities while maintaining a professional…
Added 43 mins ago
MD
Agent.e Marketing - Marketing Agent
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- Full-time
Under the supervision of the Head of Communications and the Marketing Coordinator, the Marketing Agent will help increase the Museum’s visibility in the lead-up to its major relocation and…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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