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Added 13 mins ago
SH
Field Nurse Case Manager (Montreal & Ottawa)
Sentrex Health Solutions
Ottawa, ON · Montreal, QC
- Full-time
The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs…
Added 13 mins ago
SH
Gestionnaire de cas Infirmière de terrain bilingue/ Bilingual Senior Field Nurse Case Manager (Montreal, QC)
Sentrex Health Solutions
Markham, ON · Montreal, QC
- Full-time
Added 13 mins ago
PE
Parts Consultant
Premier Equipment
Kawartha Lakes, ON · Omemee, ON
- $22.18 to $29.5 CAD / hour
- Full-time
…the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new…
Added 13 mins ago
A
Geotechnical Engineer -Project Manager
AECOM
Burnaby, BC
- $112,000 to $160,000 CAD / year
- Full-time
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 13 mins ago
A
Customer Success Manager- 1 Year Term
Assent
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSM, is highly organized with impeccable attention to…
Added 13 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
Jamie Guidry, Sr Manager, Software Engineering
Added 13 mins ago
PC
IT SR&ED, Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As a Manager acting as an expert, you'll work with a team of professionals to help our clients with the preparation of their tax incentive claims. Responsibilities include but are not…
Added 27 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- $70,000 to $75,000 CAD / year
- Full-time
…ask. We are seeking an experienced Event & Conference Services Manager to lead the events function within a respected full-service waterfront hotel in Victoria. This role oversees a…
Added 27 mins ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
Working closely with the Vice President, Campaign, the Senior Manager, Campaign Operations and frontline fundraisers, the Development Associate will coordinate campaign activity, maintain…
Added 27 mins ago
WK
Brand Manager - Innovation, Adult Balance and Wellness Brands
WK Kellogg Co
Mississauga, ON
- Full-time
…more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive…
Added 28 mins ago
GS
TFT Homelessness Prevention Case Manager - Reaching Home Division
Good Shepherd Centres
Hamilton, ON
- $24.89 CAD / hour
- Contract
Answer phones, determine program eligibility, conduct assessments and program intakes Work is done in the office and within the community during home visits, accompaniment to appointments,…
Added 28 mins ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.
Added 28 mins ago
Program Manager, AI Enablement & Workforce Readiness
Talent Acquisition Team at Westland Insurance. Text reply only.
Toronto, ON · Surrey, BC
We’re searching for a Program Manager, AI Enablement & Workforce Readiness. Are you searching for new possibilities?
Added 28 mins ago
FT Supportive Housing Coordinator (London - Woodfield Gate)
Indwell
London, ON
Position Description: Reporting to the Program Manager, as the Supportive Housing Coordinator, you will work alongside residents who have experienced mental health concerns and/or substance…
Added 28 mins ago
PM
AI Program Manager
Picton Mahoney Asset Management
Toronto, ON
- Full-time
We are seeking an AI Program Manager to lead the planning, coordination, and delivery of artificial intelligence initiatives across the organization. This role sits at the intersection of…
Added 42 mins ago
CH
Host Ambassador, Kitchener/Waterloo – ON
Canada Homestay Network
Kitchener, ON
- Contract
This is a permanent part-time (10hrs a week) position in the Kitchener/Waterloo region and surrounding areas. It is a hybrid role with an hourly wage between $20-$22.
Added 42 mins ago
M
Marketing Content Manager
MEDFAR
Montreal, QC
- Full-time
As Marketing Content Manager, you’ll lead MEDFAR’s content strategy and execution across channels, turning complex healthcare technology, clinical workflows, and AI innovation into clear,…
Added 42 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
…between development and operations. That includes the hands-on part: building and maintaining the device test rigs that run our automated tests against real Gocators, not just…
Added 42 mins ago
LH
2600002266 - Registered Respiratory Therapist
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Under the direction of the Manager, Critical Care & Respiratory Services, the Registered Respiratory Therapist (RRT) will be responsible for: providing respiratory care; documenting all…
Added 43 mins ago
ON
Branch Manager
Ontario Native Women's Association
Hamilton, ON
- Full-time
The Branch Manager is responsible for overseeing the implementation, delivery, and management of programs in accordance with program standards, funding requirements, and organizational…
Added 43 mins ago
ON
Community Development Manager
Ontario Native Women's Association
Hamilton, ON
- Full-time
The Community Development Manager will lead, coach, and support a group of employees within various programs while ensuring ONWA’s vision, mandate, objectives, and membership deliverables…
Added 43 mins ago
BH
Social Worker MSW, Clinical Programs
Bruyère Health
Ottawa, ON
- Part-time
POSITION TYPE : Temporary, Part-time, Day, 45 hours / pay period, 0.6 FTE - Replacement Position
Added 43 mins ago
Marine Operations & Logistics Manager
Amrize
Coquitlam, BC
The Marine Operations & Logistics Manager is accountable for the safe, reliable, and financially sustainable operation of Amrize’s marine supply chain, ensuring the uninterrupted movement…
Added 54 mins ago
LS
PT Stock Associate
Levi Strauss & Co.
Hamilton, ON
- Part-time
Reporting to the Store Manager, stylists are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience…
Added 54 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Kingston, ON
- Part-time
Ask for donations as part of our Spirit of Sustainability campaign.

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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