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Added 9 mins ago
Moncton - Maintenance Coordinator
Human Resources
Moncton, NB
Previous experience in a Maintenance Coordinator/Service Advisor role preferred.
Added 9 mins ago
Research Assistant - Dermatology
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Toronto, ON
Communicates with Research Coordinator and/or Principal Investigator to provide updates
Added 9 mins ago
CA
Patient Care Coordinator
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Mobert, ON
- Up to $19.57 CAD / hour
- Full-time
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Employee Recognition: Service Recognition Program.
Added 9 mins ago
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Float Patient Care Coordinator
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Brockville, ON
- Up to $19.57 CAD / hour
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Employee Recognition: Service Recognition Program.
Added 9 mins ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
…of external enablers, including technology platforms, fraud service providers, and cross-border…
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PO
Bilingual HR & Recruitment Coordinator - Mississauga, ON
PATTISON Outdoor
Mississauga, ON
- Full-time
Bilingual Human Resources & Recruitment Coordinator – Mississauga, ON
Added 9 mins ago
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Operations Coordinator - Victoria, BC
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- Full-time
Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
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Inventory Control Coordinator
Sysco Canada Inc.
Vaughan, ON
- $60,000 CAD / year
- Full-time
…us and let us show you why Sysco is at the heart of food and…
Added 9 mins ago
MT
Inside Sales Representative
MEDLOG Transport & Logistics
Toronto, ON
- Full-time
…during sales activities, and collaborates closely with Client Service, Operations, Finance, and Account Executives to ensure a smooth customer experience. It also contributes to sales…
Added 11 mins ago
Chief Invigilator - Limited Term
ontariotechu
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and report any anomalies immediately to the Test Centre coordinator.
Added 25 mins ago
IT Business Analyst (On Call)
Okanagan College
Kelowna, BC
Under the general direction of the Manager of Software & Enterprise Systems, the IT Agile Project Coordinator plays a key role in coordinating a variety of technology initiatives that…
Added 40 mins ago
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Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…
Added 40 mins ago
Evidence Control Attendant
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Ottawa, ON
Provide client-centred service to a variety of internal and external community partners as well as members of the general public.
Added 40 mins ago
TM
Program Assistant
The Muslim Association of Canada
Montreal, QC
- Part-time
- Contract
- Temporary
Esprit d’équipe, fiabilité et sens du service communautaire.
Added 40 mins ago
Supply Chain Coordinator (Project Procurement)
BWXT
Cambridge, ON
As our Supply Chain Coordinator, you will oversee procurement activities for small to mid-size proposals and projects. You will serve as the primary link between Supply Management, Project…
Added 42 mins ago
MUSEUM SITE COORDINATOR
City of Toronto
Toronto, ON
Are you passionate about connecting museums, communities and diverse audiences? As a Museum Site Coordinator with the City of Toronto, you will oversee daily museum operations, staff,…
Added 56 mins ago
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technical sales coordinator
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- Full-time
Develop reports and proposals to illustrate benefits from use of good or service
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Education Coordinator
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Winnipeg, MB
- Full-time
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Administrative Coordinator (Professional Development Operations)
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Position: Professional Development Operations Coordinator
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ELECTRICAL & INSTRUMENTATION PLANNER
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Reporting to the Maintenance Coordinator, the E & I Planner is responsible for coordinating and supporting the safe, reliable, and efficient maintenance of company equipment and facilities,…
Added 1 hour ago
W(
Manager, Community Services
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- Full-time
Review portfolio-level service demand, staffing capacity, and program utilization using Coordinator reporting and service data, and recommend or approve adjustments within the Manager’s…
Added 1 hour ago
AB
Communications Coordinator
Alberta Beverage Container Recycling Corporation
Calgary, AB
- Full-time
…volunteering or family needs, hybrid work options for eligible roles, service recognition programs and leave for life’s unexpected events – help employees manage their day to-day…
Added 1 hour ago
YS
Bilingual Diversion Case Manager
Youth Services Bureau of Ottawa
Ottawa, ON
- $66,646.6 to $77,604.8 CAD / year
- Full-time
Reports to: Coordinator, Downtown Services and Drop-In
Added 1 hour ago
B
Property Services Coordinator II
BGIS
Montreal, QC
- Full-time
The Property Service Coordinator II is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).…
Added 1 hour ago
M&
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- Full-time
You will serve as a subject matter expert across multiple workplace service areas, driving operational excellence, process adoption, stakeholder engagement, and continuous improvement…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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