Jobs in Canada

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Added 3 mins ago
NR
Manager Strategic Communications
Niagara Region
Thorold, ON
- $121,700 to $143,170 CAD / year
- Full-time
Reporting to the Associate Director, Strategic Communications and Public Affairs, the Strategic Communications Manager provides strategic leadership and oversight for corporate…
Added 3 mins ago
JC
Assistant Manager
JYSK Canada
Campbell River, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 3 mins ago
MH
Strategic Sourcing Lead
Manitoba Hydro
Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 4 mins ago
QP
Leasing Associate, New Developments, Residential
QuadReal Property Group
Vancouver, BC
- Full-time
…Greater Vancouver Area. Reporting to the Assistant Leasing Manager, New Developments, you’ll be the face of our communities - conducting tours, connecting with prospective residents, and…
Added 4 mins ago
QP
Operations Coordinator
QuadReal Property Group
Vancouver, BC
- Full-time
…are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both…
Added 4 mins ago
DC
Service Partner Program Specialist - ONSITE
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
This position reports to the Sr. Manager, Global Service Processes, is part of the Global Service Support team, and will be ONSITE at our facility in Concord, Canada.
Added 4 mins ago
I
Associate Product Manager
ITW
Tecumseh, ON
- Full-time
…individual to join our team at Tregaskiss as an Associate Product Manager based onsite at our Windsor, Ontario…
Added 4 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Bedford, NS
…customer-centric solutions; role model, coach, and reinforce customer service standards daily for all…
Added 4 mins ago
DC
Sr. Software Project Manager (Scaled Agile /Device Development)
Danaher Corporation
Guelph, ON · Toronto, ON · Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
The Senior Software Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 4 mins ago
Sales Representative
The Hillman Group, Inc.
Victoria, BC · Cranbrook, BC
The Sales Representative role reports to the National Sales Manager and is responsible for driving sales within their defined territory. Critical skills include the ability to manage key…
Added 4 mins ago
Data Scientist (Askuity division)
The Home Depot
Toronto, ON
…permettre l’analyse du langage naturel et les analyses en libre-service pour nos utilisateurs (fournisseurs et…
Added 4 mins ago
ECommerce Brand Advocate Analyst
The Home Depot
Canada
Added 4 mins ago
TH
Lot Associate Part Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
…parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to…
Added 4 mins ago
TH
Merchandising Execution Associate Part-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 4 mins ago
TH
Marketing Cloud (Agentforce Marketing) Specialist, Askuity division
The Home Depot
Toronto, ON
- Full-time
Partner with the Salesforce Service Cloud team to ensure customer data is properly connected, managed, and segmented across systems.
Added 4 mins ago
TH
Millwork Sales Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Lot Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
…parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to…
Added 4 mins ago
TH
Front End Supervisor Full-Time - 7052 Regina (12 Month Contract)
The Home Depot
Regina, SK
- Full-time
…associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 4 mins ago
TH
Associé(e) aux caisses - Temps partiel
The Home Depot
Ste.-Foy, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 4 mins ago
TH
Caissier(ère) principal(e) (temps partiel)
The Home Depot
Saint-Jérôme, QC
- Part-time
Added 4 mins ago
TH
Electrical Sales Associate Part-Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Overnight Freight Associate: Part Time - COURTENAY
The Home Depot
Courtenay, BC
- Part-time
…pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order…
Added 4 mins ago
TH
Préposé(e) aux livraisons, horaire 12h à 21h (temps plein)
The Home Depot
Saint-Jérôme, QC
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 4 mins ago
TH
QA Automation Engineer (Askuity division)
The Home Depot
Toronto, ON
- Full-time
…et enthousiaste à l’idée de livrer des produits de logiciel-service de haute qualité. En tant que membre de l’équipe responsable du développement des produits d’Askuity, la personne choisie…
Added 4 mins ago
TH
Associé saisonnier temps partiel permanent
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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