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Added 1 min ago
MA
restaurant assistant manager
Masala Authentic Indian Cuisine
Banff, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 2 mins ago
JG
restaurant manager
Jackpot Grill and Bar
Grande Prairie, AB
- From $25.64 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 7 mins ago
TH
restaurant assistant manager
Tim Hortons
Exeter, ON
- $27.47 to $28 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 8 mins ago
SK
food services manager
SUSHI KUMO
North Vancouver, BC
- $35 to $37 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures
Added 13 mins ago
UH
Personal Support Worker
University Health Network
Toronto, ON
- Full-time
…as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety…
Added 13 mins ago
UH
Speech Language Pathologist - Spinal Cord Rehab Program
University Health Network
Toronto, ON
- Contract
Reports to: Program Services Manager - Allied Health and Outpatient Therapy
Added 13 mins ago
UH
Personal Support Worker
University Health Network
Toronto, ON
- Full-time
…as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety…
Added 13 mins ago
UH
Client Care Attendant - Transitional Care Program
University Health Network
Toronto, ON
- Part-time
Maintains a safe environment by adhering to safety standards, identifying and preventing safety issues, attending safety meetings, and using personal protective equipment.
Added 16 mins ago
EJ
food services manager
Edo Japan
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Food Services Manager Edo Japan - Westmount Job details 37.50 hourly / 35.00 hours per week Permanent employment Full time Early morning, Evening, Morning, Day, Weekend Starts as soon as…
Added 27 mins ago
GC
Director, Commercial Division
Glass Canada Limited
London, ON
- Full-time
Glass Canada is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people. The…
Added 27 mins ago
NR
System Maintenance Electrician Certified
Niagara Region
AB
- Full-time
Under the direction of the Manager W&WW Skilled Trades, the System Maintenance Electrician plans, assembles, connects, installs, repairs, completes inspections, tests, calibrates,…
Added 27 mins ago
LH
Clinical Support Worker
Lookout Housing and Health
Surrey, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
LH
Clinical Resource Worker
Lookout Housing and Health
Surrey, BC
- Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
LH
Medical Care Aid
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
O
Administration Assistant
OCS
London, ON
- Full-time
Working closely with the Frameworks Admin Manager, Project Coordinators and management teams, you will provide administrative support across our projects. Your work will help ensure that…
Added 27 mins ago
A
Human Resources Generalist
Altis
Woodbridge, ON
- $70,000 to $75,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 27 mins ago
LH
Harm Reduction Worker
Lookout Housing and Health
Surrey, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
LH
Clinical Resource Worker
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 27 mins ago
TS
Store Associate
The Salvation Army in Canada
Halifax, NS
- Full-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 27 mins ago
TS
Store Associate
The Salvation Army in Canada
Dartmouth, NS
- Full-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 28 mins ago
Technician Instructor
Stephenson's Rental Services
Toronto, ON
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power…
Added 28 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Mount Pearl, NL
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 28 mins ago
Student Success - Student Experience Lead - Initiatives/Opportunities
Canadore College Careers
North Bay, ON
Reporting to the Manager, Mental Health & Accessibility Services, the Student Experience Lead plays an important College-wide role in fostering a safe, supportive and responsive learning…
Added 28 mins ago
SR
Emergency Management Coordinator
Serpent River First Nation
Cutler, ON
- Full-time
…initiatives and collaborate with police, fire, emergency medical services, and other public safety partners to enhance current and future community safety and emergency response…

VON Canada

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, supporting clients to access services and manage care budgets. Monitor progress, coordinate with community and health partners, address risks and service issues, and report program outcomes while protecting client privacy.

Requirements

Requires a university degree or college diploma in health or social services and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, strong communication and organizational skills, a valid driver’s license, access to a personal vehicle, and a satisfactory criminal records check.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI Assessment
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection And Reporting
Communication
Rapport Building
Relationship Management
Problem Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
Comprehensive Assessment
InterRAI CHA
Intensity Scale
Application For Developmental Services
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home And Community Care
Risk Assessment
Community Resources
Service Referrals
Care Budget Management
Program Outcomes
Privacy And Confidentiality
Occupational Health And Safety
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Child Abuse Registry Check
Personal Protective Equipment

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