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Added 3 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
BC · British Columbia, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 3 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 3 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
AB · Alberta, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 3 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
MB · Manitoba, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 3 mins ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
…Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly…
Added 17 mins ago
TC
Merchandise Coordinator
TJX Companies
Mississauga, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 22 mins ago
BP
Inclusion & Behaviour Support Coordinator
BGC Prince County
Summerside, PE
- Full-time
The Inclusion & Behaviour Support Coordinator is responsible for creating and maintaining a safe, respectful, and welcoming environment for all members, staff, and visitors at BGC Prince…
Added 23 mins ago
SD
Merchandising Crew Associate
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Merchandise sections as per planograms, following merchandising standards and direction from the Store Development Coordinator and Project Leader.
Added 24 mins ago
CI
Smart Play Float
CHANCES Inc.
Charlottetown, PE
- Part-time
Report any incidents, accidents, or concerns to the Program Coordinator immediately.
Added 26 mins ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
…financial assistance programs, data management and acts as a coordinator for various projects. You will work closely with the program management team to deliver exceptional client…
Added 26 mins ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
Act as a central point of contact and coordinator for all operational integration activities, collaborating closely with Pharmacy Operations, IT, Finance, Real Estate, Legal, and HR to…
Added 28 mins ago
Case Manager
Department of Families
Winnipeg, MB
…Division of the Department of Families. The Residential Services Coordinator in this position provides case and resource management services to agencies and service providers who are…
Added 34 mins ago
W
Merchant
Westbeach
Vancouver, BC
- Full-time
Master Line Tracking: Own the master line board and seasonal buy log with the GTM Coordinator as the single source of truth for pricing, delivery, colour, bookings and units.
Added 34 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
BC · British Columbia, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 34 mins ago
H(
Member Services Coordinator
HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada)
Mississauga, ON
- Full-time
…promotes a safe, responsible, and fair industry where indoor environment systems and refrigeration processes are handled by qualified professionals to ensure efficient, energy-conscious…
Added 54 mins ago
EI
Technical Customer Service & Logistics Coordinator
enerplace inc
Mississauga, ON
- From $28.44 CAD / hour
- Full-time
- On-site
…Title: Technical Customer Service & Logistics CoordinatorLocation: Mississauga, ON,…
Added 1 hour ago
FC
shipping coordinator
Fisher Coating
Squamish, BC
- $28 to $36 CAD / hour
- Full-time
- On-site
Job Summary* We are seeking a proactive and detail-oriented International Shipping Coordinator to join our team. In this vital role, you will oversee the efficient coordination of shipping…
Added 1 hour ago
OH
Care Coordinator - Mt Sinai Hospital
Ontario Health atHome
Toronto, ON
- Full-time
As a Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers…
Added 1 hour ago
OH
Care Coordinator - Temporary Float Position (Temporary)
Ontario Health atHome
Toronto, ON
- Full-time
As a Temporary Float Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with…
Added 1 hour ago
OH
Care Coordinator - Temporary - TRI - University Centre
Ontario Health atHome
Toronto, ON
- Full-time
As a Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers…
Added 1 hour ago
SI
Client Services Coordinator (LPN)
Shannex Incorporated
Halifax, NS
- Part-time
We are searching for a Client Services Coordinator (Licensed Practical Nurse) to join our Caritas Residence team based in Halifax, Nova Scotia
Added 1 hour ago
WI
Junior Document Control Coordinator
WSP in Canada
ON · Ontario, Canada
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…
Added 1 hour ago
OH
Care Coordinator - Toronto Western Hospital (Extended Hours)
Ontario Health atHome
Toronto, ON
- Full-time
As a Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers…
Added 1 hour ago
MC
Educational Assistant Practicum Coordinator
MaKami College
Calgary, AB
- Full-time
…professional career growth in a fulfilling and dynamic work…
Added 1 hour ago
WI
Junior Document Control Coordinator
WSP in Canada
Calgary, AB
- Full-time
…drive successful project delivery. As a Junior Document Control Coordinator, you'll play an important role in supporting engineering and construction projects by ensuring project…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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