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Added 3 mins ago
QM
Coordonnateur(trice) de salons professionnels et d'événements - matériel promotionnel
Quantum Management Services Ltd.
Montreal, QC
- $60,000 to $65,000 CAD / year
- Full-time
Position: Trade Show & Event Coordinator - Promotional Materials
Added 3 mins ago
NE
Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
- Contract
In this role, you will support settlement operations, reporting, and data analysis functions critical to the business. You will work cross-functionally with the Trading, Data & IT, and…
Added 3 mins ago
P
Content Marketing Coordinator (Pulse)
PULSE
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We’re hiring a Content Marketing Coordinator to support paid media campaigns for major record labels.
Added 3 mins ago
DM
Supply Chain Coordinator
DMC Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
DMC is currently looking for a Supply Chain Coordinator to join our team on a contract basis, based in Sudbury, Ontario . The Supply Chain Coordinator will be responsible for ensuring the…
Added 3 mins ago
EH
Digital Marketing Coordinator
E.B. Horsman & Son
Surrey, BC
- Full-time
The Digital Marketing Coordinator supports the planning, execution, and optimization of marketing initiatives that strengthen brand awareness, engage customers and suppliers, and contribute…
Added 3 mins ago
EC
Bilingual Sales Coordinator
Experis Canada
Montreal, QC
- Contract
Title – Sales Operations Coordinator / Manager (French Fluent)
Added 4 mins ago
Safety Coordinator
Price Industries Limited
Winnipeg, MB
The Safety Coordinator develops, administers, and implements companywide occupational safety programs, and serves as the coordinator for the occupational safety programs within one or more…
Added 18 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Industries is currently seeking a Dealer Development Sales Coordinator for our Regina, SK location.
Added 18 mins ago
TS
Christmas Support Worker
The Salvation Army Canada and Bermuda Territory
Parry Sound, ON · Rainbow Country Church
- Part-time
Record statistical data in a clear, organized, and accurate manner
Added 18 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Parry Sound, ON · Rainbow Country Church
- Part-time
Communicate concerns, scheduling changes, volunteer issues, and operational needs to the Community Services Program Coordinator
Added 18 mins ago
TS
Christmas Kettle Scheduler/Administrator
The Salvation Army Canada and Bermuda Territory
Kingston, ON
- Full-time
…scheduling of volunteers, as well as supporting the kettle coordinator as…
Added 18 mins ago
N
Network Ops Control Centre Technician
Northwestel
Yellowknife, NT
- Full-time
The Network Operations Centre (NOC) Coordinator is responsible for monitoring and maintaining Northwestel's telecommunications network infrastructure to ensure reliable service delivery.…
Added 18 mins ago
Senior Business Services Coordinator
Convergint Technologies Ltd
Calgary, AB
Convergint Technologies is looking for a full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary location. The Business…
Added 33 mins ago
TI
Bilingual Order Fulfillment Coordinator (6-12 month contract)
The International Group, Inc.
Toronto, ON · Scarborough, ON
- Contract
IGI is seeking a detail-oriented French Bilingual Order Fulfilment Coordinator to join our Customer Service team. The Order Fulfilment Coordinator is responsible for managing customer…
Added 34 mins ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
As Business Excellence Project Coordinator, you will support the successful delivery of business systems, process improvement, and operational excellence initiatives across the Service…
Added 34 mins ago
P
Transportation Coordinator
PepsiCo
Cambridge, ON
- Full-time
The Transportation Coordinator is responsible for tracking the real-time movement of shipments, vehicles, and assets using available visibility and tracking technologies. This role monitors…
Added 34 mins ago
PROGRAM COORDINATOR TECHNOLOGY SERVICES
City of Toronto
Toronto, ON
As a Program Coordinator, Technology Services, in the Office of the Deputy Chief Technology Officer (DCTO), you will coordinate and support executive priorities, strategic initiatives and…
Added 46 mins ago
F
Warranty Coordinator
Finning
Prince George, BC · Surrey, BC · Edmonton, AB · Calgary, AB
- Full-time
We are looking for an experienced and highly organized Warranty Coordinator to join our team in Surrey, BC on a fixed-term contract to provide maternity leave coverage.
Added 46 mins ago
E
Scheduling Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
- Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 46 mins ago
TC
Product Support Coordinator
Toromont Cat
Winnipeg, MB
- Full-time
Toromont Cat is looking for a Product Support Coordinator to join our team in Winnipeg! The Product Support Coordinator is accountable for all work orders from opening to execution…
Added 46 mins ago
T&
Project Coordinator/Administrator
Turner & Townsend
Toronto, ON
- Full-time
You are an experienced Project Coordinator/Administrator with 3+ years’ experience, seeking your next step or are currently working in a similar role within a comparable environment. You’re…
Added 46 mins ago
S
Inventory Control Coordinator
Sysco
Vancouver, BC · Buckhead Vancouver
- Full-time
The Inventory Control Coordinator plays a crucial role in maintaining inventory accuracy and minimizing shrinkage within the distribution center. This position is responsible for conducting…
Added 46 mins ago
SH
Client Services Coordinator, PT
Spectrum Health Care
Mississauga, ON
- $19 to $20 CAD / hour
- Part-time
…office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical…
Added 46 mins ago
SH
Client Services Coordinator
Spectrum Health Care
Mississauga, ON
- $45,000 to $47,000 CAD / year
- Full-time
We are hiring a full time permanent Client Services Coordinator to work at our Mississauga office. This coordination pro keep nurses, PSWs, clients, and community partners connected while…
Added 46 mins ago
AG
Core Technician
Alamos Gold Inc.
Matachewan, ON
- Full-time
…safety-focused professional who excels in managing samples, data, and physical materials, we want you on our…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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