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Added 11 mins ago
S
Access Reimbursement Manager
Stratis
Field, BC
- Full-time
In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support…
Added 11 mins ago
WI
Remediation Project Manager
WSP in Canada
Smithers, BC
- Full-time
We're expanding and seeking a Remediation Project Manager. This role involves working with a dedicated team to manage contaminated downstream sites to achieve regulatory closure and support…
Added 11 mins ago
WI
Remediation Project Manager
WSP in Canada
Smithers, BC
- Full-time
We're expanding and seeking a Remediation Project Manager. This role involves working with a dedicated team to manage contaminated downstream sites to achieve regulatory closure and support…
Added 11 mins ago
SJ
Admin Assistant CM 4M Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
This new and exciting position will be reporting to the Clinical Manager of 4M-Medicine. In addition, the position will be providing support to 4M-Medicine and other Medicine Units. This…
Added 13 mins ago
WI
Remediation Project Manager
WSP in Canada
Terrace, BC
- Full-time
We're expanding and seeking a Remediation Project Manager. This role involves working with a dedicated team to manage contaminated downstream sites to achieve regulatory closure and support…
Added 13 mins ago
OT
Scribe Invigilator - Limited Term
Ontario Tech University
Oshawa, ON
- Part-time
…Invigilator in the Office of Student Life. Reporting to the Manager, Test Centre and Integrated Services, Scribe Invigilators provide critical one-on-one support to students registered with…
Added 13 mins ago
OT
Chief Invigilator - Limited Term
Ontario Tech University
Oshawa, ON
- Part-time
…Invigilator in the Office of Student Life. Reporting to the Manager, Test Centre and Integrated Services, the incumbent is responsible for assisting with proctoring exams. The role ensures…
Added 13 mins ago
SP
Executive Assistant to the President & CEO
St. Paul's Foundation
Vancouver, BC
- $83,000 to $110,000 CAD / year
- Full-time
St. Paul’s Foundation raises funds to support patients, residents, caregivers, and families at St. Paul’s Hospital and at Providence Health Care and Providence Living sites across BC. Our…
Added 13 mins ago
CO
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Contract
The City of Markham is seeking a Senior Financial Analyst/ERP Support Analyst within the Financial Planning Division of the Finance Department. Reporting to the Senior Manager, this dual…
Added 13 mins ago
S
Senior Manager, Business and Wealth Transition - Ottawa, ON
Scotiabank
Ottawa, ON
- Full-time
The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total…
Added 13 mins ago
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Administrative Support - Level II (Finance) (Telework/Hybrid)
Radio-Canada
Ottawa, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.
Added 15 mins ago
Bakery Manager
Calgary Co-op
Calgary, AB
Calgary Co-op is seeking a Bakery Manager to become a member of our co-operative team. Reporting to the Centre Manager, the successful candidate will be responsible for the overall…
Added 15 mins ago
C
Temporary Part-Time Liquor Clerk I
Co-op
North Battleford, SK
- Part-time
…help to provide great jobs, build welcoming facilities and support local groups and charitable organizations that make our community a better place to…
Added 15 mins ago
CI
Assistant Property Manager
Colliers International
Toronto, ON
- Full-time
This position is for an Assistant Property Manager based at 700 University Avenue, Toronto, Ontario***
Added 15 mins ago
JT
Registered Practical Nurse (RPN) - Casual
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Toronto, ON
- Other
The program at Broadview comprises of a live-in treatment program inclusive of a 4-bed withdrawal supportive stay component for women who are transitioning to the intensive substance use…
Added 15 mins ago
Manager on Site (MOS)
Winnipeg Regional Health Authority
Winnipeg, MB
…medical care to counselling and crisis services to wellness and education services. We have an exciting leadership opportunity for you to join our dynamic team as the Manager, Counselling…
Added 15 mins ago
Expatriate Tax - Senior Manager - Vancouver
EY
Vancouver, BC
Contribute to the national education program by preparing and/or delivering tax technical material
Added 15 mins ago
Expatriate Tax - Senior Manager - Calgary
EY
AB · Calgary, AB
Contribute to the national education program by preparing and/or delivering tax technical material
Added 29 mins ago
IF
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
…creating value for clients and partners? As a Client Relationship Manager, Partnerships & Affinity Markets – Special Markets, you will support the national growth, retention, profitability,…
Added 30 mins ago
AR
Regional Sales Coordinator
Algonquin Resort
Toronto, ON
- Full-time
Added 30 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 30 mins ago
CO
Advisor, Diagnostic Laboratory Medicine
COLLEGE OF PHYSICIANS & SURGEONS OF ALBERTA
Edmonton, AB
- Full-time
Prepare assessment reports for Program Manager review and distribution to facilities.
Added 30 mins ago
SG
Clinical Resource Manager
S&R Group of Companies
London, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 30 mins ago
SG
Clinical Resource Manager
S&R Group of Companies
Sarnia, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 30 mins ago
IH
Licensed Practical Nurse
Inspired HR
Calgary, AB
- Full-time
Performs tasks delegated by a Physician or Manager

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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