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Added 13 mins ago
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Change Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
…to understand complexity and impact of change to develop a program that meets required…
Added 13 mins ago
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Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed…
Added 13 mins ago
Corporate Security Manager
Aviva
Markham, ON
Proficiency in Microsoft 365 applications (e.g., Teams, SharePoint, PowerPoint, Excel, Word) to support reporting, collaboration, and program delivery.
Added 27 mins ago
RS
INTEGRATED CHILD & YOUTH CLINICAL COUNSELLOR (ICY-CC)
Richmond School District No. 38
Richmond, BC
- Full-time
…children and youth (birth to 18) and their families. The service delivery will be flexible and outbound, reflecting the preferences of children, youth, and families.Each ICY team will…
Added 27 mins ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON
- Full-time
…growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed…
Added 27 mins ago
CO
Budget Analyst
City of Barrie
Barrie, ON
- Full-time
The Finance Department provides financial leadership, advice and support to the Corporation and assists with the delivery of Council’s Strategic plan through its four essential services:…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team -NICU Specific
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
FH
Manager, Clinical Operations
Fraser Health Authority
Pitt Meadows, BC
- $55.25 to $79.42 CAD / hour
- Other
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Added 27 mins ago
FC
Part-Time Faculty – Pre-Health Sciences Pathway to Certificates and Diplomas (PCD1)
Fanshawe College
London, ON
- Part-time
…Chemistry, Mathematics, and Health Sciences within the PCD program. Course assignments, teaching hours, delivery formats, and schedules will be determined based on program needs,…
Added 27 mins ago
P&
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
Added 27 mins ago
FH
Community Respiratory Therapist
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $40.19 to $50.2 CAD / hour
- Full-time
Participates in quality improvement activities by providing input on the development, implementation, and evaluation of program goals, objectives, clinical indicators, policies and…
Added 28 mins ago
Senior Manager Business Applications - Corporate Applications Portfolio
Liberty Utilities
Oakville, ON
…managing technology roadmaps, demand prioritization, minor-change delivery, and application stewardship for applications within their…
Added 28 mins ago
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Enterprise Project Manager
Staffbase
Canada
- $138,000 to $160,000 CAD / year
…live, adopted, and loved. We are hiring an Enterprise Project Manager to lead these bespoke implementations and custom solution engagements for our Fortune 100…
Added 28 mins ago
S
Enterprise Project Manager
Staffbase
Toronto, ON
- $138,000 to $160,000 CAD / year
…live, adopted, and loved. We are hiring an Enterprise Project Manager to lead these bespoke implementations and custom solution engagements for our Fortune 100…
Added 28 mins ago
Mobile Application Store Analyst
Government of Alberta
AB
…supporting ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data…
Added 28 mins ago
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Program Manager
DASCH
Winnipeg, MB · DASCH Support Centre
- Full-time
Under the direction of the Chief Operating Officer, the Program Manager is responsible for the overall leadership, performance, and compliance of assigned locations. The Program Manager is…
Added 28 mins ago
D
DASCHWorks Program Manager
DASCH
Winnipeg, MB · DASCHWorks
- Full-time
The DASCHWorks Program Manager provides strategic and operational leadership for DASCH’s employment and career development program for adults with intellectual and developmental…
Added 28 mins ago
Pharmacy Assistant
PurposeMed
Calgary, AB
Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from six central hubs - Calgary, Mississauga, and Toronto in Canada, and Los…
Added 28 mins ago
Pharmacist
PurposeMed
Calgary, AB
Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from six central hubs - Calgary, Mississauga, and Toronto in Canada, and Los…
Added 28 mins ago
L&
Gérant(e) de Magasin/Retail Store Manager - Place Ste-Foy
Lindt & Sprüngli (Canada), Inc
Quebec, QC · LCA - CAN - Retail - Place Ste-Foy - QC
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Store Manager for our Lindt store in the Place Ste-Foy location. The ideal candidate must possess strong…
Added 28 mins ago
L&
Retail Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
ON · LCA - CAN - Retail - Sherway Gardens - ON
- Full-time
We are looking for an enthusiastic, customer-focused, and results-driven individual to join our team as the Store Manager of our brand-new Lindt store at Sherway Gardens. The ideal…
Added 28 mins ago
L&
Assistant Store Manager - GTA
Lindt & Sprüngli (Canada), Inc
Toronto, ON · LCA - CAN - Corporate - Head Office - Toronto - ON
- Full-time
…connect with qualified candidates for future Assistant Store Manager opportunities within the GTA…
Added 40 mins ago
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Manager, GTM Evolution
lululemon
Vancouver, BC
- Full-time
This person will ensure on-time delivery of workstreams, raise risks and flags to the GTM Evolution leadership team as well as lead complex and impactful initiatives and work-streams…
Added 40 mins ago
L
Manager, GTM Evolution
lululemon
Vancouver, BC
- Full-time
This person will ensure on-time delivery of workstreams, raise risks and flags to the GTM Evolution leadership team as well as lead complex and impactful initiatives and work-streams…
Added 40 mins ago
GT
ADMS Test Manager
Grid Transformation
Canada
- Full-time
We are seeking an ADMS Test Manager who can connect electric-distribution operations, delivery risk, and structured test management. You will work with control-room personnel, distribution…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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