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Added 14 mins ago
R
Team Lead (Full time) - RW&CO
RW&CO
Winnipeg, MB
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 14 mins ago
D
Assistant Team Leader
Dollarama
Gatineau, QC
- Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 14 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Ottawa, ON
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 14 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 14 mins ago
D
Team Leader
Dollarama
Bromont, QC
- Full-time
Conducting manager-on-duty tasks (breaks, time, and attendance).
Added 15 mins ago
Nurse 2 - Cornish
Winnipeg Regional Health Authority
Winnipeg, MB
…may be eligible to earn an additional $5.95/hour when working full-time hours within a prescribed six-month reporting period. (Effective April 1, 2025 – March 31st…
Added 15 mins ago
Licensed Practical Nurse - Cardiology Input Unit - 5A/6A/PRU - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients including…
Added 15 mins ago
Assistant Director, CPA Student Learning Manager
EY
Toronto, ON
The CPA Learning Manager is a national, cross-service-line role responsible for leading the management and delivery of EY Canada’s internal CPA learning and student support programs and the…
Added 15 mins ago
Junior Business Analyst
Government of Alberta
AB
Term of Employment: Permanent, Full-time position
Added 15 mins ago
Planner I
City of Edmonton
AB
Analyze planning proposal details, negotiate with applicants and exercise discretionary authority in consultation with the Program Manager, and conduct inspections as required
Added 15 mins ago
Recreation Therapy Associate - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Long assignment full-time position; 75 hours biweekly
Added 15 mins ago
MF
Area Manager - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
AB · Calgary, AB · Edmonton, Alberta
- Full-time
…Key areas of focus include measuring the brand standards, a full review of our National Program implementation/execution and an overall view of the customer experience/feedback at the…
Added 15 mins ago
Buyer
Dumas
Timmins, ON
…health/dental/vision/fitness provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
Added 15 mins ago
Coordinator, Student-Athlete Services (Recruitment)
University of Toronto
Toronto, ON
Schedule: Full-Time - Evening and weekend work will be required
Added 29 mins ago
AI
Programs & Operations Manager
Africans In Partnership Against Aids
Toronto, ON
- Full-time
Employment Status: Full-time, Continuing; Management/Excluded Position
Added 29 mins ago
E
Seasonal Grocery Sales Associate (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $17.95 CAD / hour
- Full-time
- Contract
The Grocery Sales Associate stocks and displays products in the Housewares and Grocery departments and provides outstanding guest service. Reports to the Dry Market Manager.
Added 29 mins ago
AC
NPI Process Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Experienced NPI Process Engineering Manager to lead the Global NPI teams, Process Development, DFM Engineers and Automation to oversee the daily production processes, improvement and…
Added 29 mins ago
E
Seasonal Quick Service (QSR) Sales Associate (Full-Time) - Eataly Sherway Gardens
Eataly
Toronto, ON
- $17.95 CAD / hour
- Full-time
- Contract
…other Italian treats. Reports to the Assistant Store Operations Manager and Store Operations…
Added 29 mins ago
FS
Director of Operations
Fresh Start Foods Canada Ltd.
Milton, ON
- Full-time
We are currently hiring a Full-Time Director of Operations to join our team based out of our Milton, ON location. They will oversee all daily operations of the facility, from warehouse and…
Added 29 mins ago
NG
MENTAL HEALTH & ADDICTIONS WORKER
Nunatsiavut Government
Hopedale, NL
- Full-time
Collaborate with the Mental Health & Addictions (MH&A) Manager to develop Inuit specific promotional materials and information for health promotion initiatives
Added 30 mins ago
SL
Manager - Clinical, Primary Care Team
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
We offer competitive and comprehensive employment benefits to Full-Time employees:
Added 30 mins ago
OR
Wireless Sales Associate - 1107 Waterdown
OSL Retail Services Inc
Hamilton, ON · Waterdown, ON
- Other
Wireless Sales Associate | Full-Time | Waterdown, ON
Added 30 mins ago
UH
Project Manager - Digital PMO
University Health Network
Toronto, ON
- Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 30 mins ago
R(
Team Lead (Full time) - RW&CO
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 30 mins ago
EN
Quick Service (QSR) Sales Associate (Full-Time) - Eataly Eaton Centre
Eataly North America
Toronto, ON
- $17.95 CAD / hour
- Full-time
…coffee, paninis and other Italian treats. Reports to the QSR…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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