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Added 7 mins ago
BC
Head of Lighting
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
…based in process as well as traditionally defined technical quality. We are looking for someone who is energetic and committed to creating a positive work…
Added 7 mins ago
CE
Peer Housing Navigator
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $23.59 to $32.13 CAD / hour
- Part-time
Support the collection of participant stories and lived experience insights to inform program quality and improvement.
Added 11 mins ago
Quality Coordinator (Precast)
Acciona
ON · CAN - Ontario Line North
This role is responsible for understanding and applying the Construction Quality Management Plan, ensuring the quality management system is effectively established, implemented, and…
Added 11 mins ago
Quality Coordinator (Civil/Structure)
Acciona
ON · CAN - Ontario Line North
This role is responsible for understanding and applying the Construction Quality Management Plan, ensuring the quality management system is effectively established, implemented, and…
Added 34 mins ago
HC
Logistics coordinator
HayeNii Corp.
Moncton, NB
- $32 to $35 CAD / hour
- Full-time
- On-site
Added 41 mins ago
H
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
Hitachi
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- Full-time
Added 41 mins ago
H
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HDR
Toronto, ON
- Full-time
…vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental,…
Added 54 mins ago
SS
Cleaning Validation Coordinator
Select Source International
Whitchurch-Stouffville, ON
- $34 to $43 USD / hour
- Contract
Quality Assurance, Quality Control, or quality-on-the-floor experience within a pharmaceutical environment.
Added 56 mins ago
T
Logistics Coordinator
Teknion
Toronto, ON
- Full-time
The Logistics Coordinator will provide support to the Toronto Consolidation and Logistics operational team, to ensure the effective management of all Consolidation activities. They will…
Added 1 hour ago
EC
Project Coordinator
Eastern Construction Company Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…seven decades, we have earned a reputation for delivering high- quality work, fostering strong partnerships, and supporting the long-term success of our…
Added 1 hour ago
Moll Operator
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Winnipeg, MB
…Cutter in the Print Transition Department and reports to Press Coordinator and Department Manager. Follow all safety procedures, understand all safety equipment and adhere to the company…
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Transition Coordinator - Pediatrics RN IV
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Winnipeg, MB
- $47.54 to $62.08 CAD / hour
- Full-time
The Transition Coordinator; Pediatrics RN IV (4) reports to the Manager, Infection Prevention and Control and Clinical Collaborative Practice (IPAC & CCP), and consistent with the Mission,…
Added 1 hour ago
SC
Full Time Intensive Child & Youth Case Coordinator
SOAR Community Services
Brantford, ON
- Up to $30.07 CAD / hour
- Full-time
We are recruiting for a Full Time Intensive Child & Youth Case Coordinator – George House. This role is a vital part of our Housing Program, supporting youth aged 14-16, providing essential…
Added 2 hours ago
O
Senior Analyst, Research Operations
OICR
ON · MaRS Centre, Toronto, Ontario
- Contract
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Added 2 hours ago
BC
Project Coordinator - Civil Works - Major Projects - EHTH
Bird Construction
Mississauga, ON
- Full-time
Project Coordinator - Civil Works - Major Projects - EHTHReporting to the Project Manager for Civil infrastructure, the Project Coordinator will work closely with the Cross Functional Team…
Added 2 hours ago
Field Coordinator - Kiewit Foundations District
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Calgary, AB · Burnaby, BC
Kiewit's Field Coordinators bring big ideas, a commitment to top quality, and an unwavering work ethic. In return, we offer extensive career and travel opportunities and the satisfaction of…
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Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 3 hours ago
UO
Clinical Skills and Simulation Lab Technician
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Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $4,845.17 to $5,713.66 CAD / month
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…(not excluding the Clinical Skills and Simulation Lab Learning Coordinator) of the technical aspects of operating equipment and/or…
Added 3 hours ago
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Mississauga, ON
- Full-time
The Quality Control Coordinator is responsible for supporting the implementation and execution of project specific Quality Management Plans and quality control requirements on heavy civil…
Added 3 hours ago
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Project Engineering Coordinator
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The Project Coordinator, reporting directly to the Area Manager, will play a key role in providing leadership in managing/supervising construction projects by assisting in the project…
Added 4 hours ago
AC
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Added 4 hours ago
Regional Quality Manager - Construction
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Reporting to the Director of Quality Control, this role connects the corporate Quality Management Program with day-to-day project execution. Working closely with Project Managers,…
Added 4 hours ago
Regional Quality Manager - Construction
Ironclad Developments Inc.
Winnipeg, MB
Support the site in ensuring subcontractors understand that they are responsible for performing their own quality control before requesting Ironclad or Consultant inspection.
Added 4 hours ago
Regional Quality Manager - Construction
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Drive team alignment, schedule discipline, and proposal quality on larger opportunities.

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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