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Added 21 mins ago
VS
Certified Cook I (2026-10866)
Verve Senior Living
Toronto, ON · North York, ON
- Other
Graduate of a recognized college food preparation program is required and Certified Red Seal certificate. Must have a valid regional food handler’s certificate.
Added 22 mins ago
Infirmière ou infirmier de santé primaire / Primary Health Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Added 22 mins ago
Nurse 2 - Cornish
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 22 mins ago
Licensed Practical Nurse - Cardiology Input Unit - 5A/6A/PRU - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients including…
Added 22 mins ago
Assistant Director, CPA Student Learning Manager
EY
Toronto, ON
The CPA Learning Manager is a national, cross-service-line role responsible for leading the management and delivery of EY Canada’s internal CPA learning and student support programs and the…
Added 22 mins ago
Occupational Therapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Yarmouth, NS
Location: Western Zone, Yarmouth Regional Hospital
Added 22 mins ago
Recreation Therapy Associate - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Location: Eastern Zone, Cape Breton Regional Hospital
Added 36 mins ago
NG
MENTAL HEALTH & ADDICTIONS WORKER
Nunatsiavut Government
Hopedale, NL
- Full-time
Collaborate with the Mental Health & Addictions (MH&A) Manager to develop Inuit specific promotional materials and information for health promotion initiatives
Added 37 mins ago
SL
Manager - Clinical, Primary Care Team
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
Under the Sioux Lookout Area Primary Care Team, the Manager - Clinical is responsible for the overall clinical leadership and management of the Pods and administrative team. The Manager -…
Added 37 mins ago
EN
Storyteller & Product Tasting Associate (Part-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $20 to $22 CAD / hour
- Part-time
This is a hospitality and education position designed for a charismatic communicator who loves Italian food, history, and culture. A Storyteller reports to the Dry Market Manager.
Added 51 mins ago
BT
National Account Manager
Bumper to Bumper Canada
Brampton, ON
- Full-time
We are looking for someone seeking exciting new opportunities as National Account Manager for our thriving team covering Ontario and the Atlantic provinces. The successful person will be an…
Added 51 mins ago
LS
Sales Manager - Corporate West (Hamilton, Peel, GTA Region
Lev Senior Living
Toronto, ON
- Full-time
We are seeking a compassionate, driven, and experienced Sales Manager to support occupancy growth across four retirement residence communities. This role is ideal for a relationship-focused…
Added 51 mins ago
SH
Nurse 2 - Cornish
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 51 mins ago
SH
Nurse 2
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients/residents/clients with complex and…
Added 52 mins ago
Dual Lab Patient Technician & Mobile Lab Patient Technician
LifeLabs
Dryden, ON
…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 1 hour ago
CA
Director of Quality Assurance
Cooke Aquaculture Inc.
NB
- Full-time
…Platinum Member status in the Canada’s Best Managed Companies Program, is seeking a results orientated individual to join our Company as Director of Quality…
Added 1 hour ago
EL
Regulatory Associate/Sr Regulatory Associate /Manager, GRA, Canada affiliate
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Regulatory Associate/Sr Regulatory Associate /Manager, GRA, Canada
Added 1 hour ago
L
Global Brand Insights Manager
lululemon
Vancouver, BC
- Full-time
The Global Brand Insights Manager leads Quantitative Research and lululemon’s Global Brand Tracking programs, delivering actionable insights that empower Global and Regional Brand teams…
Added 1 hour ago
PC
Occupational Therapist, Full Time, Seniors Mental Health Outreach - Kingston
Providence Care
Kingston, ON
- Full-time
The Occupational Therapist under the general direction of the Community Team Manager will work as part of an inter-professional regional specialty Seniors Mental Health Behaviour Support…
Added 1 hour ago
Nurse 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse provides professional registered nursing services for patients/residents/clients with complex and…
Added 1 hour ago
Registered Nurse (N2) - Renal Resource Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 1 hour ago
Nurse 3 - Renal Health Nurse Clinician
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Site Coordinator – Nephrology and the Patient Care Team Manager – Dialysis and while demonstrating a commitment to the mission, values and management…
Added 1 hour ago
VC
Case Coordinator, SMILE Program - Full-time
VON Canada (Ontario)
North Bay, ON · ON · Sturgeon Falls, Ontario
- $27.13 to $28.83 CAD / hour
- Full-time
Collects and reports relevant data to Manager on program outcomes as required by funder.
Added 1 hour ago
VC
Case Coordinator, SMILE Program - Full-time
VON Canada
Sturgeon Falls, ON
- $27.13 to $28.83 CAD / hour
- Full-time
Collects and reports relevant data to Manager on program outcomes as required by funder.
Added 1 hour ago
VC
Case Coordinator, SMILE Program - Full-time
VON Canada
North Bay, ON
- $27.13 to $28.83 CAD / hour
- Full-time
Collects and reports relevant data to Manager on program outcomes as required by funder.

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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