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Added 13 mins ago
NE
#26-74 Administrative Assistant
North Eastern Ontario Family and Children's Services (NEOFACS)
Kapuskasing, ON
- Full-time
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 13 mins ago
TS
Food Bank Supervisor
The Salvation Army in Canada
Gravenhurst, ON
- Full-time
Work closely with the Volunteer Coordinator to ensure effective use of volunteers.
Added 13 mins ago
TS
Kettle Driver
The Salvation Army in Canada
Red Deer, AB
- Full-time
…schedule runs smoothly, reporting any problems to the Kettle Coordinator immediately, and filling in gaps where necessary. This is a temporary position for the Christmas season starting…
Added 13 mins ago
CG
Operations Liaison Coordinator
Calian Group
Canada
- Contract
Calian is seeking an Operations Liaison Coordinator to assist our client with the facilitation of their project.
Added 13 mins ago
O
Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Contract
…investment committee charters and guidelines, recurring governance requirements, and committee effectiveness…
Added 13 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Burlington, ON
- Full-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 13 mins ago
TS
Christmas Kettle Coordinator
The Salvation Army in Canada
Burlington, ON
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 13 mins ago
WL
Sport Medicine and Athlete Performance Manager
Wilfrid Laurier University
Waterloo, ON
- $85,357 to $106,696 CAD / year
- Contract
Responsible for recruiting, hiring and performance management of the High-Performance Strength & Conditioning Coordinator (1 FTE), the Assistant Coach, High Performance Strength &…
Added 13 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
ON · Simcoe, ON
- Part-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 13 mins ago
ZI
Feature Film Production Coordinator
ZenaTech Inc.
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
The Feature Film Production Coordinator will manage the day-to-day office and set logistics that keep a production running, including travel arrangements, equipment rental accounts,…
Added 13 mins ago
ZI
Feature Film Line Producer
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
Work with the Production Coordinator on logistics, travel, equipment, insurance, and crew onboarding
Added 13 mins ago
RE
Proposal Coordinator
Reinbold Engineering Group
Calgary, AB
- Full-time
We are currently seeking a Proposal Coordinator to join our growing Proposals and Marketing team at our Calgary head office.
Added 13 mins ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
A Planner & Coordinator - you participate in prioritizing / organizing activities like branch planning, developing staff schedules, and the like.
Added 14 mins ago
Project Engineer - Electrical Construction
Kiewit
Toronto, ON
Act as managing project engineer/coordinator on multiple projects, providing supervision and on-the-job training for lower level engineers
Added 14 mins ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
…Enrolment and Registrarial Services, Communications and Engagement Coordinator, Academic Services Assistant, and Program…
Added 14 mins ago
Trade Execution Specialist
Cargill
Winnipeg, MB
The Trade Execution Coordinator will own the end-to-end execution of international bulk commodity vessel shipments including customs and export documentation and completing monetary…
Added 29 mins ago
Facilities Coordinator - Full time - 11:30am - 6:00pm (58954003)
Sodexo Canada Ltd
Montreal, QC
Language Requirements/Exigences linguistiques: Bilingual
Added 29 mins ago
SE
Reman Coordinator (Temp - 18 Months)
SMS Equipment Inc.
Acheson, AB
- Full-time
SMS is looking for a Temporary Reman Coordinator to support the day-to-day coordination of activities within our Remanufacturing department. This role plays a key part in ensuring…
Added 29 mins ago
AC
Administrative Operations Support Senior Coordinator - Temporary
Air Canada
Dorval, QC
- Full-time
Coordinate and schedule departmental training sessions, ensuring that participants, resources, and logistical requirements are properly organized.
Added 42 mins ago
TP
Junior Coordinator, Mass Marketing
The Princess Margaret Cancer Foundation
Toronto, ON
- Internship
Reports to: Senior Marketing Coordinator, Events - Mass Marketing and Marketing Manager, Brand - Mass Marketing
Added 42 mins ago
BG
Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 42 mins ago
B
Development Coordinator
Beedie
Toronto, ON · Etobicoke, ON
- $60,000 to $75,000 CAD / year
- Full-time
Our Development Coordinator plays a key role in assisting the Development Managers with speculative and design build projects from initial acquisition and design/development phase through…
Added 44 mins ago
Merchandising Coordinator Co-op (4 months)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS · Stellarton, NS
…our stores and wholesale team as well as support backstage requirements. You will work closely with the Retail Enablement and Finance teams to ensure our customer requirements are being…
Added 44 mins ago
UO
Research Project Coordinator - Dentistry
University of Alberta
Edmonton, AB
- Full-time
…looking for a highly organized, proactive Research Project Coordinator to help drive our growing portfolio of research programs, grants, and trainee…
Added 59 mins ago
O
Coordinator, Products, Integrations & Service Management
OntarioMD
Toronto, ON
- Full-time
The Product Coordinator is responsible for supporting initiatives and operational duties relating to Integrated EHR Products and EMR Contextual Launch Services used by community-based…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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