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Added 1 min ago
HB
Store Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Richmond, BC
- Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 1 min ago
EC
Manager, ESS
ESS Compass
QC · SEPT-ILES, QC
- Full-time
Ensure compliance with strict quality assurance, health & safety and environmental programs
Added 1 min ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
Ensure the highest standards of cleanliness, safety, visual presentation, and operational compliance.
Added 1 min ago
PW
Shop Foreman/woman
Pacific Western Transportation Ltd
Fort McMurray, AB
- Full-time
…candidate will play a key role in ensuring the reliability, safety, and efficiency of fleet operations in a stable, high-volume environment with consistent…
Added 1 min ago
H
Field Applications Engineer
Hexagon
Calgary, AB
- Full-time
…Agriculture to join our team in Canada. Reporting to the Support Manager, Agriculture, this role will help drive precision agriculture development forward by supporting some of the biggest…
Added 1 min ago
FT
Experienced Tire Technician (Sherwood Park)
Fountain Tire
Sherwood Park, AB
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 1 min ago
TH
Cashier Part-Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
Maintains Safety, Security and Shrink Mitigation
Added 1 min ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
Follow standard operating and safety procedures.
Added 1 min ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario…
Added 1 min ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario…
Added 13 mins ago
OO
restaurant manager
OPA! of Greece
Prince George, BC
- Full-time
Ensure health and safety regulations are followed
Added 13 mins ago
FT
Tire Installer
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Production Planning Manager, the Tire Installer is responsible for the installation and balancing of tires.
Added 13 mins ago
K
Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Reports to: Manager, Fuel and Fuel Channel Assessment
Added 13 mins ago
AC
Property Field Claims Manager
Allstate Canada
ON · Ontario, Canada
- Full-time
The Manager, Property Field Claims is accountable for leading a high-performing team of Field Property Advisors across Ontario. Reporting to the Senior Manager, Property Claims, this role…
Added 13 mins ago
BC
Technical Director
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Reporting to Production Manager, Performing Arts, some key accountabilities include:
Added 13 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…execution strategies meet operational, maintenance, health, safety, and environmental…
Added 13 mins ago
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Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a…
Added 13 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 13 mins ago
GE
Little Chief Restaurant Host/Hostess
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager or Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the restaurant in a timely manner. Emphasis must be…
Added 13 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 13 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario…
Added 13 mins ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 13 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 13 mins ago
AU
Part-Time Delivery Driver
Aquatera Utilities Inc.
Grande Prairie, AB
- Part-time
Reporting to the Procurement Manager, the Part-Time Delivery Driver plays an important role in supporting Aquatera’s operations by ensuring the safe, timely, and accurate delivery of…
Added 13 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario…

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

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