Find work in Canada.

324,036 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
CA
Maintenance Technician
Centurion Associates Inc
Ottawa, ON
- Full-time
A passion for excellence in customer service delivery;
Added 10 mins ago
G
Administrative Associate-EN
Guillevin
Whitehorse, YT
- Full-time
Work experience in administrative support and customer service.
Added 10 mins ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON
- Full-time
The Manager is responsible for monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.…
Added 10 mins ago
CC
Team Lead – Safe At Home: Coordinated Hoarding Prevention and Early Intervention
CMHA Calgary
Calgary, AB
- Other
The Team Lead will ensure cohesive service delivery across partner agencies, supervise staff and Peer Support Workers, manage data and evaluation requirements, and lead knowledge…
Added 10 mins ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Provide a high level of customer service within the context of the program delivery model
Added 25 mins ago
B
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
- Full-time
…payment touchpoints in motion at any given time. The Senior Manager, Client Finance Operations is responsible for maintaining a reliable view of campaign and financial status across the…
Added 25 mins ago
MG
Technical Analyst
Michael Garron Hospital
Toronto, ON
- Full-time
Support in the strategic and operational decisions regarding IT infrastructure, cybersecurity, and service delivery, ensuring alignment with business priorities and IT standards.
Added 25 mins ago
T
Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization and responsible for managing one or more engagements or engagement…
Added 39 mins ago
J
Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 39 mins ago
CO
Computer Systems Analyst I
College of the North Atlantic
Stephenville, NL
- Full-time
…Microsoft Intune, Group Policy, and Microsoft Configuration Manager for the purpose of securing and controlling the organization's mobile and on-premises…
Added 39 mins ago
P
Senior Portfolio Release Manager - Flights Acquisition & Retention
Priceline
Toronto, ON
- Full-time
As a Senior Portfolio Release Manager, your role centers on orchestrating the successful, predictable, and scalable delivery across the Flights Acquisition & Retention group. This group…
Added 39 mins ago
C
Delivery Manager
Croesus
Laval, QC
- Full-time
The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer…
Added 39 mins ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Full-time
…achievement of objectives. Identifies and analyses gaps in service delivery and provides suggestions for mitigation of…
Added 39 mins ago
OC
Rep., II - Bilingual Cust Supt - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
The Customer Service Representative – Sales Level II in addition to continuing to be responsible for the daily functions of a Customer Service – Sales Level I will also be responsible to…
Added 39 mins ago
C
Delivery Manager
Croesus
Montreal, QC
- Full-time
The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer…
Added 40 mins ago
FT Supervisor Produce - Belmont Market
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 1 hour ago
GO
Supervisor
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to…
Added 1 hour ago
GO
Building Projects Technologist
Government of Manitoba
Winnipeg, MB
- Full-time
…Projects Technologist position. Reporting to the Building Projects Manager, the successful candidate will support the planning, coordination, and delivery of building construction and…
Added 1 hour ago
CA
Resident Manager (Live-In)
Centurion Associates Inc
Gravenhurst, ON
- Full-time
A passion for excellence in customer service delivery;
Added 1 hour ago
SL
Director, Digital Servicing
Sun Life Québec
Montreal, QC
- Full-time
…strategy and executing initiatives that drive digital client self-service and channel shift outcomes. You'll be guided by your understanding of the digital health, wealth & protection…
Added 1 hour ago
CA
Customer Service Representative (Part-Time)
Centurion Associates Inc
Waterloo, ON
- Part-time
Reporting to the Assistant General Manager, the Customer Service Representative is responsible for the professional administration and leasing of a Centurion Property Associates Inc. │The…
Added 1 hour ago
K
Project Assistant / Client Lead
Kinectrics
Toronto, ON
- Full-time
Reports to: Section Manager, Project Controls & PM
Added 1 hour ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
Developing, coordinating, and monitoring branch activities to ensure high-quality service delivery
Added 1 hour ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 1 hour ago
RT
SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Regency Toyota Vancouver, part of Regency Auto, is seeking an experienced, energetic, and results-driven Sales Manager to join our award-winning team.

VON Canada

Case Coordinator, SMILE Program - Full-time

Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Apply About employer

More about this job

Responsibilities

Conduct comprehensive client assessments and develop care plans in consultation with clients and caregivers, coordinating referrals and access to community and health services. Monitor client progress and care spending, adjust plans as needed, report program outcomes, and collaborate with clients, caregivers, and service partners.

Requirements

Requires a university degree or college diploma in a health or social services field and at least three years of related experience, including case management and community relationship building. Candidates need assessment-tool proficiency, knowledge of community resources, a valid driver’s license, access to a vehicle with insurance, and a satisfactory criminal records check; weekend assessment coverage is also required.

Skills

Comprehensive Assessment
Case Management
Care Planning
Client Self-Management
InterRAI CHA
Risk Assessment
Community Resource Navigation
Referral Coordination
Budget Management
Data Collection and Reporting
Communication
Rapport Building
Relationship Management
Analytical Skills
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

SMILE Program
Case Management
InterRAI CHA
Standardized Assessment Tools
Intensity Scale
Application for Developmental Services
Comprehensive Assessment
Clinical Assessment Protocol
Care Planning
Client Self-Management
Community Support Services
Developmental Services
Home and Community Care
Risk Management
Environmental Risk Assessment
Community Resources
Health Care Resources
Client Care Budgets
Service Referrals
Program Outcomes
Privacy and Confidentiality
Microsoft Office
Windows OS
Occupational Health and Safety
Criminal Records Check
Vulnerable Sector Search
Driver's License
Vehicle Insurance

Report this job