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Added 10 days ago
Graduate Program Coordinator, Faculty of Social Science
Brock University
St. Catharines, ON · Main Campus (Employees)
Part-time
…Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career…
Added 10 days ago
People and Culture Coordinator
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
Full-time
…and employee communications - while organizing recognition programs and events that celebrate our vibrant culture. As the first point of contact for team members, you’ll ensure smooth…
Added 10 days ago
Recreation Manager
Optima Living
Surrey, BC
$74,000 CAD / year
Full-time
Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society…
Added 10 days ago
Hospitality Manager
Optima Living
Surrey, BC
$62,500 CAD / year
Full-time
Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society…
Added 10 days ago
Kettle Coordinator
The Salvation Army in Canada
Summerside, PE
Full-time
…by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several…
Added 10 days ago
Live-In Treatment Child & Youth Practitioner
Strides Toronto
Toronto, ON · Scarborough, ON
$29.59 to $34.45 CAD / hour
Part-time
…and their families, primarily across east Toronto. We offer community-based, residential and treatment programs - including mental health counselling, autism services, early intervention,…
Added 10 days ago
Youth Program Coordinator - 063-2026
Fort McKay First Nation
Fort Mckay 174, AB
Full-time
Under general supervision, the Youth Program Coordinator is responsible for assisting in the development, implementation, and delivery of community youth programming. This includes…
Added 10 days ago
Coordinator, Recreation Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Coordinator, Recreation Services in the Parks, Recreation and Cemeteries division.
Added 10 days ago
Desktop and Mobility Analyst
City of Winnipeg
Winnipeg, MB
Full-time
…and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are…
Added 10 days ago
Dance Instructor - Non-Recital - Latin
City of Brampton
Brampton, ON
Temporary
Reporting to the Recreation Programmer/Coordinator, Instructors are responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable for all…
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Mallorytown, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Athens, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Athens, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Lyndhurst, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Leeds and the Thousand Islands, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Leeds and the Thousand Islands, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Leeds and the Thousand Islands, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Leeds and the Thousand Islands, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Leeds and the Thousand Islands, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Rockport, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Gananoque, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Case Coordinator, SMILE Program - Full-time
VON Canada
Thunder Bay, ON
$27.13 to $28.83 CAD / hour
Full-time
Broad working knowledge of community resources, including service and programs within defined catchment area.
Added 10 days ago
Toy Mountain Supervisor
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
Full-time
Collaborate with the Director of Community Services and Spiritual Care on the procurement of all necessary items such as tables, draping, bags, labels, cages, toys etc.
Added 10 days ago
Service Coordinator, Inpatient - Brain Program
University Health Network
Toronto, ON
Full-time
The Service Coordinator is a program specific leadership role supporting the Inpatient Stroke in various aspects of the unit/program function. In accordance with established standards,…
Added 10 days ago
AC Program Facilitator (Kid's Programming)
Abilities Centre
Whitby, ON
Reporting to the Senior Coordinator, Fieldhouse and Rentals the primary responsibility of an AC Program Facilitator will be to supervise and implement family friendly programming during…

VON Canada

Case Coordinator, SMILE Program - Full-time

Leeds and the Thousand Islands, ON, Canada

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

On-Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Location(s): This is a hybrid remote position. The position will work from home office and in the community 2-3 times per week to complete assessments. Travel to the Trenton office and Kingston area may be required as needed.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality

client experience. The Case Coordinator is responsible for developing, in consultation with the client

and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the

philosophy of client self-management and works within the framework of VON policies, procedures,

standards and quality & risk management.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also support clients in managing care budgets and facilitate access to necessary community resources.

Requirements

Candidates must possess a University Degree or College Diploma in Health or Social Services and at least 3 years of relevant experience. Proficiency in standardized assessment tools and a valid driver's license with access to a personal vehicle are required.

Skills

Case management
Assessment tools
Care planning
Relationship management
Communication
Analytical skills
Time management
Organizational skills
Problem solving
Leadership
Team building
Microsoft Office
Data reporting
InterRAI CHA
Community resource navigation

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
SMILE Program
Case Management
InterRAI CHA
Care Planning
Social Services
Home Care
Community Resources
Assessment Tools
Microsoft Office
Windows OS
Risk Management
Client Advocacy
Therapeutic Rapport
Data Reporting
Vulnerable Sector Search
Criminal Records Check
Healthcare
Social Work
Community Support

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