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Added 1 month ago
FS
People and Culture Coordinator
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest…
Added 1 month ago
Client Service Coordinator
Bayshore
Markham, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 1 month ago
EN
Housing Administrator
Entre Nous Femmes Housing Society
Vancouver, BC
- Full-time
Entre Nous Femmes Housing Society (ENFHS) seeks a collaborative and inclusive team member to support the Housing & Property Services team in managing successful tenancies in ENFHS’s…
Added 1 month ago
FH
RN, Medical Imaging - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
We are hiring for a Part Time RN, Medical Imaging at Royal Columbian Hospital.
Added 1 month ago
FH
Recreation Coordinator - Chénchenstway
Fraser Health
Burnaby, BC
- Part-time
We are currently looking to fill a Relief Part-Time opportunity for a Recreation Coordinator at Chénchenstway located in Burnaby, B.C.
Added 1 month ago
FH
Registered Nurse, Transition Line, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…complete the applicable post graduate specialty nursing courses/program within the agreed-to time…
Added 1 month ago
TS
Residential Support Worker- Part-Time (Clayland)
The Safehaven Project for Community Living
Toronto, ON
- $22.5 to $25.33 CAD / hour
- Part-time
…beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our…
Added 1 month ago
Client Service Coordinator
Bayshore
Sudbury, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 1 month ago
VS
Activity Assistant Volunteer
Volunteer Success
Mississauga, ON
- Full-time
Activities provide an opportunity for residents and community program participants to engage in stimulating activity and build social connection – all very important for maintaining good…
Added 1 month ago
SC
Housekeeper- Regular Part-Time
Smithers Community Services Association
Smithers, BC
- Part-time
Better at Home is a province-wide initiative designed to help seniors remain independent at home and stay connected with their community. Better at Home supports seniors to age in place…
Added 1 month ago
Client Service Coordinator
Bayshore
Timmins, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 1 month ago
Client Services Supervisor (RN/RPN)
Circle of Care, Sinai Health
Toronto, ON
The Supervisor, Client Services is responsible for the ongoing Assessment of clients and the development of an appropriate Care plan that meets client needs. Ongoing education, support and…
Added 1 month ago
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Home Support Worker with CareGivers (Brightisle)
Brightisle
Stephenville, NL
- Full-time
Reporting to the Client Care Coordinator, the Home Support Worker is part of a health care team that provides assistance to families or persons during times of illness, disability, or…
Added 1 month ago
PSW Coordinator
Southbridge Healthcare LP
Ottawa, ON
The PSW Coordinator oversees, supports and monitors PSW’s to ensure that direct personal and nursing care fulfil the holistic needs of the resident in accordance with Southbridge’s policies…
Added 1 month ago
KA
Licensed Aircraft Maintenance Engineer- Avionics Shift Lead
KF Aerospace
ON
- $47.94 to $55.04 CAD / hour
- Full-time
KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful Okanagan…
Added 1 month ago
B
Home Support Worker with CareGivers (Brightisle)
Brightisle
Winterton, NL
- Full-time
Reporting to the Client Care Coordinator, the Home Support Worker is part of a health care team that provides assistance to families or persons during times of illness, disability, or…
Added 1 month ago
S
Home Support Worker with CareGivers (Brightisle)
Seafair
Stephenville, NL
- Full-time
Reporting to the Client Care Coordinator, the Home Support Worker is part of a health care team that provides assistance to families or persons during times of illness, disability, or…
Added 1 month ago
S
Home Support Worker with CareGivers (Brightisle)
Seafair
Winterton, NL
- Full-time
Reporting to the Client Care Coordinator, the Home Support Worker is part of a health care team that provides assistance to families or persons during times of illness, disability, or…
Added 1 month ago
CH
Personal Support Worker (PSW) Overnight
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Personal Support Worker (PSW) Russian Speaking
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Personal Support Worker (PSW) Open Availability
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Personal Support Worker (PSW) Cantonese Speaking
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Personal Support Worker (PSW) Tagalog Speaking
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Personal Support Worker (PSW) Mandarin Speaking
Compass Homecare
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
PSWs report to the Client Services Coordinator and are responsible for delivering high-quality personal care and support to clients in their homes, in accordance with individualized care…
Added 1 month ago
CH
Registered Practical Nurse (RPN) Open Availability
Compass Homecare
Toronto, ON
- $35 CAD / hour
- Part-time
…Homecare has earned a reputation as a trusted provider of premium home care…

Closed listing

VON Canada

Case Coordinator, SMILE Program - Full-time

Leeds and the Thousand Islands, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Closing date: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Requisition Details

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: SMILE Program

Number of Hours Bi-Weekly: 75

Work Schedule: Days

On-Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Location(s): This is a hybrid remote position. The position will work from home office and in the community 2-3 times per week to complete assessments. Travel to the Trenton office and Kingston area may be required as needed.

Job Summary

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality

client experience. The Case Coordinator is responsible for developing, in consultation with the client

and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the

philosophy of client self-management and works within the framework of VON policies, procedures,

standards and quality & risk management.

Key Responsibilities

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External And Internal Relationships

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations And Experience

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

About employer

More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also support clients in managing care budgets and facilitate access to necessary community resources.

Requirements

Candidates must possess a University Degree or College Diploma in Health or Social Services and at least 3 years of relevant experience. Proficiency in standardized assessment tools and a valid driver's license with access to a personal vehicle are required.

Skills

Case management
Assessment tools
Care planning
Relationship management
Communication
Analytical skills
Time management
Organizational skills
Problem solving
Leadership
Team building
Microsoft Office
Data reporting
InterRAI CHA
Community resource navigation

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
SMILE Program
Case Management
InterRAI CHA
Care Planning
Social Services
Home Care
Community Resources
Assessment Tools
Microsoft Office
Windows OS
Risk Management
Client Advocacy
Therapeutic Rapport
Data Reporting
Vulnerable Sector Search
Criminal Records Check
Healthcare
Social Work
Community Support

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