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Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 1 hour ago
Judicial Paralegal
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A two-year diploma in a related field (e.g., Legal Assistant, Legal Administration, and Paralegal) supplemented with at least two year progressively responsible related experience.
Added 1 hour ago
PC
Assistant Community Manager
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Vancouver, BC
- Full-time
We are seeking an Assistant Community Manager to join the on-site team at Fig, a new purpose-built rental community in Vancouver's Riley Park neighbourhood.
Added 1 hour ago
HM
Internal Medicine
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Burnaby, BC
- Full-time
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HM
Obstetrics/Gynecology
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HM
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Manager Portfolio and Building Services
City of Vancouver
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Added 2 hours ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5
VON Canada
Sarnia, ON
- $19.61 to $20.84 CAD / hour
- Part-time
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 2 hours ago
Office Administrative Assistant
HealthCareersInSask.ca
North Battleford, SK
Added 2 hours ago
M
Chef de projet informatique/IT Project Manager
McKesson
Montreal, QC
- Full-time
Baccalauréat ou licence en administration, technologies de l’information ou dans un domaine connexe, ou combinaison équivalente de formation et d’expérience; généralement quatre (4) années…
Added 2 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
A community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
Added 2 hours ago
CO
Administrative Assistant 4 - Street Crime Unit (up to two year term)
City of Saint John
Saint John, NB
- Full-time
A community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
Added 2 hours ago
BH
Administrative Assistant – Organizational Development #550-26
Brightshores Health System
Owen Sound, ON
- Full-time
The Administrative Assistant provides on-site customer service and administrative support to Organizational Development. This role requires balancing multiple responsibilities using…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 2 hours ago
PP
Clinic Manager
People Prodigy Recruitment
Port Alberni, BC
- $75,000 to $80,000 CAD / year
- Full-time
$80,000+ per year, with final salary set according to your experience and the scope you can take on (e.g., hands-on MSP billing, HR administration)
Added 2 hours ago
GW
Legal Administrative Assistant
Gowling WLG
Hamilton, ON
- $52,000 to $62,000 CAD / year
- Full-time
We are currently recruiting for a hard-working, energetic, and detail-oriented Legal Administrative Assistant to join our dynamic Real Estate and Baking department, with a focus on…
Added 2 hours ago
GW
Billing Administrative Assistant
Gowling WLG
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
The Toronto office is currently recruiting a Billing Administrative Assistant to coordinate and process all billing-related functions for two to three professionals in the IP (Trademark)…
Added 2 hours ago
GW
Legal Administrative Assistant - Trademarks
Gowling WLG
Ottawa, ON
- $68,000 to $79,000 CAD / year
- Full-time
We are currently seeking a Legal Administrative Assistant to join our dynamic Intellectual Property team. As an integral member of the LAA team, the successful candidate will provide…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 3 hours ago
CP
Contract Billing & Bookkeeping Assistant
Charlottetown Psychological and Therapeutic Services
Charlottetown, PE
- Contract
Previous experience with invoicing, accounts receivable, bookkeeping, or payroll administration.
Added 3 hours ago
Scheduling Clerk - DI
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager, Diagnostic Imaging, and the supervision of the Diagnostic Services Assistant, the incumbent performs a variety of tasks relating to the clerical…
Added 3 hours ago
R|
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 3 hours ago
SM
Clerical Assistant Clinics Hemodialysis Unit
St. Michael's Hospital
Toronto, ON
- Temporary
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business…
Added 4 hours ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
Fraser Health
Chilliwack, BC

VON Canada

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Part-time

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Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Part-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

Requisition Details

Employment Status: Permanent, Part-time (0.5 FTE)

Program Name: Visiting Nursing

Number of Hours Bi-Weekly: 37.5

Work Schedule: Days, Evenings, Weekends

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About Us

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About The Role

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What We Offer

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What You'll Do

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What We're Looking For

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate and schedule nursing and home support visits based on client needs, geography, continuity of care, and staffing availability. Process referrals and updates, respond to inquiries, adjust schedules as needs change, and protect confidential information while supporting clients and care staff.

Requirements

A high school diploma is required, while university or college education is preferred; an office administration or medical terminology certificate or equivalent experience is an asset. Candidates should have proficiency with Microsoft Office, Outlook, faxing software, and databases, with scheduling or logistics experience preferred and healthcare, contact center, or unionized-environment experience considered advantageous.

Skills

Scheduling
Visit Coordination
Client Service
Customer Communication
Problem-Solving
Staffing Coordination
Geographic Planning
Referral Processing
Administrative Support
Time Management
Attention to Detail
Confidentiality
Microsoft Office
Outlook
Database Management
Scheduling Software

Benefits

Competitive Salary
Vacation Time
Paid Statutory Holidays
Tiered Health Benefits
Dental Benefits
Long-Term Disability Benefits
Employee Assistance Program
Defined Benefit Pension Plan
Structured Schedules
Comprehensive Orientation
Skill Development
E-Learning
Career Advancement Opportunities
Exposure to New Health Care Technology

Visa sponsorship

Not detected in the job text

Keywords

Visiting Nursing
Home And Community Care
Client Service
Planning And Scheduling
Nursing Visits
Home Support
Scheduling Software
AlayaCare
Microsoft Office
Outlook
Faxing Software
Database Management
Medical Terminology Certificate
Client Referrals
Staffing Forecasting
Continuity Of Care
Customer Service
Contact Center
Healthcare
Logistics
Confidentiality
Personal Protective Equipment
Criminal Records Check

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