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Added 30 mins ago
FT
Senior Associate Lawyer (Family Law)
Frenkel Tobin LLP
Toronto, ON
- Full-time
The associate will be responsible for client communication, file organization and preparing for and attending negotiations, mediations, arbitrations and court.
Added 30 mins ago
T
Customer Experience Associate
TD
Grand Bend, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 45 mins ago
T
Associate, Client Experience
Trowbridge
Toronto, ON
- Full-time
Monitor Client Experience Outlook Account (External requests)- In the absence of a senior associate check and respond to emails, flagging and prioritizing urgent requests. Identify and…
Added 1 hour ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 1 hour ago
GW
Associate Lawyer - Commercial Litigation
Gowling WLG
Calgary, AB
- Full-time
At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Chapleau, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 1 hour ago
NC
Member Associate
Northern Credit Union
Wawa, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 1 hour ago
HE
Marketing Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…interactions. Now, we're looking for an Entry-Level Marketing Associate who's ready to jump in, learn by doing, and bring fresh energy to the…
Added 1 hour ago
R
Associate Operations Representative - Currency Processing
RBC
Calgary, AB
- Part-time
Assists clients with client transaction fulfillment.
Added 6 hours ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 8 hours ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5
VON Canada
Sarnia, ON
- $19.61 to $20.84 CAD / hour
- Part-time
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 8 hours ago
MC
Bilingual Donor Care Representative (12-month contract)
Make-A-Wish Canada
Calgary, AB
- Full-time
Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish^® Canada
Added 8 hours ago
GW
Legal Administrative Assistant
Gowling WLG
Hamilton, ON
- $52,000 to $62,000 CAD / year
- Full-time
Create, monitor and maintain client files for better file management and client service.
Added 8 hours ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…is responsible for the engagement, onboarding and day to day service management of corporate clients and their equity administration plan terms and associated service offerings. The…
Added 8 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 8 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 9 hours ago
UO
Student Services Support Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Ability to meet and communicate service standards, and track client satisfaction.
Added 10 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 10 hours ago
GD
DYNAMITE - Stylist - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
- Full-time
…driving sales through outstanding fitting room and personalized service. With their infectious enthusiasm and expert style advice, they're not just selling clothes - they're building…
Added 10 hours ago
NC
Counter Sales - HVAC
Noble Corporation
Toronto, ON
- Full-time
The Counter Sales position ensures that we maintain our commitment to deliver the best client service in the business. This teammate will ensure our customers are provided outstanding…
Added 10 hours ago
AC
Early Careers: Associate, Professional Services Practice
Aon Corporation
Montreal, QC
- Full-time
Business and professional development in Commercial Risk, Reinsurance, client service, communication, collaboration, problem solving and commercial awareness.
Added 11 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 11 hours ago
PC
External Audit, Senior Associate (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
…testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’…
Added 11 hours ago
T
Senior Azure Platform Engineer
TEEMA
Richmond, BC
- $130,000 to $145,000 CAD / year
- Full-time
On behalf of our client, TEEMA is recruiting for a Senior Azure Platform Engineer. This is a Permanent Opportunity and candidates must be comfortable working a hybrid model in Richmond, BC.
Added 11 hours ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

VON Canada

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Part-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

Requisition Details

Employment Status: Permanent, Part-time (0.5 FTE)

Program Name: Visiting Nursing

Number of Hours Bi-Weekly: 37.5

Work Schedule: Days, Evenings, Weekends

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About Us

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About The Role

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What We Offer

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What You'll Do

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What We're Looking For

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate and schedule nursing and home support visits based on client needs, geography, continuity of care, and staffing availability. Process referrals and updates, respond to inquiries, adjust schedules as needs change, and protect confidential information while supporting clients and care staff.

Requirements

A high school diploma is required, while university or college education is preferred; an office administration or medical terminology certificate or equivalent experience is an asset. Candidates should have proficiency with Microsoft Office, Outlook, faxing software, and databases, with scheduling or logistics experience preferred and healthcare, contact center, or unionized-environment experience considered advantageous.

Skills

Scheduling
Visit Coordination
Client Service
Customer Communication
Problem-Solving
Staffing Coordination
Geographic Planning
Referral Processing
Administrative Support
Time Management
Attention to Detail
Confidentiality
Microsoft Office
Outlook
Database Management
Scheduling Software

Benefits

Competitive Salary
Vacation Time
Paid Statutory Holidays
Tiered Health Benefits
Dental Benefits
Long-Term Disability Benefits
Employee Assistance Program
Defined Benefit Pension Plan
Structured Schedules
Comprehensive Orientation
Skill Development
E-Learning
Career Advancement Opportunities
Exposure to New Health Care Technology

Visa sponsorship

Not detected in the job text

Keywords

Visiting Nursing
Home And Community Care
Client Service
Planning And Scheduling
Nursing Visits
Home Support
Scheduling Software
AlayaCare
Microsoft Office
Outlook
Faxing Software
Database Management
Medical Terminology Certificate
Client Referrals
Staffing Forecasting
Continuity Of Care
Customer Service
Contact Center
Healthcare
Logistics
Confidentiality
Personal Protective Equipment
Criminal Records Check

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