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Added 8 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 8 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 8 mins ago
HT
Relief Administrative Assistant
Hands TheFamilyHelpNetwork.ca
Parry Sound, ON
- Part-time
The Administrative Assistant will act as the first point of contact for clients, and the community at large, in the performance of reception and administrative responsibilities in support…
Added 22 mins ago
BV
Marketing Assistant
Brand Vision
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
This role offers practical exposure to client communication, proposal development, and business development within a branding and digital consultancy. Working closely with our team, you…
Added 22 mins ago
M
Counsel
Marsh
Toronto, ON
- Full-time
This role is responsible for drafting, reviewing, and negotiating a high volume of client and third-party agreements, including client services agreements, master services agreements,…
Added 22 mins ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Hamilton, ON
- Full-time
The Davey Tree Expert Company of Canada, Limited, is committed to scientifically based horticultural and environmental services with outstanding client service. The Davey Tree Expert…
Added 22 mins ago
CM
Senior Specialist, Custody Services
CIBC Mellon
Toronto, ON
- Full-time
The Senior Specialist, Custody Services will provide day-to-day support to Custody Services in Toronto and Pune India in the form of professional client service, account oversight and risk…
Added 22 mins ago
Legal Assistant
Agriculture Financial Services Corporation
Camrose, AB
Reporting to the Supervisor, Loan Compliance, the Legal Assistant performs paralegal work relating to security documentation and inherent statutory and procedural requirements by checking,…
Added 38 mins ago
Administrative Support Coordinator
Canadian Mental Health Association BC Division
Vancouver, BC
This position will provide administrative support to CMHA’s new Psychiatry Services program. The Psychiatry Services program represents one tier of a provincial stepped care continuum for…
Added 52 mins ago
SD
Executive Assistant to the Secretary Treasurer - Communications Specialist
School District 67 (Okanagan Skaha)
Penticton, BC
- $75,858 to $94,822 CAD / year
- Full-time
Executive Assistant to the Secretary-Treasurer/
Added 52 mins ago
TD
DZ Driver [Groundperson / Arborist]
The Davey Tree Expert Company
Chippawa, ON
- Full-time
The Davey Tree Expert Company of Canada, Limited, is committed to scientifically based horticultural and environmental services with outstanding client service. The Davey Tree Expert…
Added 52 mins ago
J
Assistant Maintenance Manager
JLL
Cambridge, ON
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 52 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Nipawin, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 52 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Regina, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 52 mins ago
Continuing Care Assistant (CCA)
VON Canada (Nova Scotia)
New Minas, NS · Stewiacke, NS · Truro, NS
VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide people with the support they need and…
Added 1 hour ago
SL
Executive Assistant
Smythe LLP
Vancouver, BC
- Full-time
Smythe LLP (Smythe) is looking for an organized and proactive Executive Assistant to support our Assurance Practice Group Leader in Downtown Vancouver.
Added 1 hour ago
JH
Assistant nursing services administrator
JnB Homecare Services Ltd.
Kelowna, BC · Vancouver, BC
- From $50 CAD / hour
- Full-time
- On-site
Coordinate the delivery of health care services within the department
Added 1 hour ago
SI
Client Services Assistant
Shannex Incorporated
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Temporary
We are searching for a Client Services Assistant to join our Parkland Cape Breton team based in Sydney, Nova Scotia.
Added 1 hour ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Looking for a career that offers a peaceful and high-tech work environment? Look no further than Central Pharmacy Services, - where tranquility and innovation go hand in hand. Our workplace…
Added 1 hour ago
VC
Continuing Care Assistant (CCA)
VON Canada
Truro, NS
- Full-time
VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide people with the support they need and…
Added 1 hour ago
VC
Continuing Care Assistant (CCA)
VON Canada
Stewiacke, NS
- Full-time
VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide people with the support they need and…
Added 1 hour ago
LW
Sales & Events Assistant
Lume Women + Health
Toronto, ON
- Full-time
Experience with HubSpot, event coordination, or a client-facing industry such as healthcare or professional services is an asset.
Added 1 hour ago
Continuing Care Assistant
HealthCareersInSask.ca
Shellbrook, SK
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 1 hour ago
SH
Healthcare Assistant
Siksika Health Services
AB
- Part-time
The Siksika Health Services (SHS) Siksika Elders’ Lodge (SEL) Health Care Aide (HCA) works as a member of an interprofessional team responsible to deliver quality, safe, and efficient care…
Added 2 hours ago
SC
Journey Wealth Administrative Assistant
Stride Credit Union
Carberry, MB
- Full-time
We're looking for a skilled Administrative Assistant to join our new Carberry Branch! In this role you will provide administrative and sales support to the Journey Wealth Team. Journey…

VON Canada

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Part-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

Requisition Details

Employment Status: Permanent, Part-time (0.5 FTE)

Program Name: Visiting Nursing

Number of Hours Bi-Weekly: 37.5

Work Schedule: Days, Evenings, Weekends

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About Us

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About The Role

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What We Offer

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What You'll Do

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What We're Looking For

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate and schedule nursing and home support visits based on client needs, geography, continuity of care, and staffing availability. Process referrals and updates, respond to inquiries, adjust schedules as needs change, and protect confidential information while supporting clients and care staff.

Requirements

A high school diploma is required, while university or college education is preferred; an office administration or medical terminology certificate or equivalent experience is an asset. Candidates should have proficiency with Microsoft Office, Outlook, faxing software, and databases, with scheduling or logistics experience preferred and healthcare, contact center, or unionized-environment experience considered advantageous.

Skills

Scheduling
Visit Coordination
Client Service
Customer Communication
Problem-Solving
Staffing Coordination
Geographic Planning
Referral Processing
Administrative Support
Time Management
Attention to Detail
Confidentiality
Microsoft Office
Outlook
Database Management
Scheduling Software

Benefits

Competitive Salary
Vacation Time
Paid Statutory Holidays
Tiered Health Benefits
Dental Benefits
Long-Term Disability Benefits
Employee Assistance Program
Defined Benefit Pension Plan
Structured Schedules
Comprehensive Orientation
Skill Development
E-Learning
Career Advancement Opportunities
Exposure to New Health Care Technology

Visa sponsorship

Not detected in the job text

Keywords

Visiting Nursing
Home And Community Care
Client Service
Planning And Scheduling
Nursing Visits
Home Support
Scheduling Software
AlayaCare
Microsoft Office
Outlook
Faxing Software
Database Management
Medical Terminology Certificate
Client Referrals
Staffing Forecasting
Continuity Of Care
Customer Service
Contact Center
Healthcare
Logistics
Confidentiality
Personal Protective Equipment
Criminal Records Check

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