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Added 11 mins ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
…travail sur notre site web ou LinkedIn - puis à plonger dans les détails du poste…
Added 11 mins ago
T
Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 11 mins ago
T
Mobile Software Engineer II (Mobile Delivery CDN banking)
TD
Toronto, ON
- Full-time
$105,500 - $134,500 CADThe pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
Added 11 mins ago
C
Pharmacy Assistant
Cencora
Edmonton, AB · CAN > AB > Edmonton > Savaryn
- Full-time
This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes…
Added 11 mins ago
SL
Analyst, Investment Operations
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Proven interpersonal and relationship management skills and demonstrated ability to focus on details while considering the bigger picture
Added 11 mins ago
SE
Team Lead, Mine Maintenance
Suncor Energy
Fort McMurray, AB · Fort Hills
- Full-time
Support the maintenance planning and scheduling team by providing current and accurate feedback on daily job completion and workforce forecasting
Added 11 mins ago
C
Data Quality Exception Management Lead Analyst
Citi
Mississauga, ON
- Full-time
…align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at…
Added 11 mins ago
SC
Bulk Selector
Staples Canada
Calgary, AB
- Full-time
Adhere to all safety procedures in the performance of job duties.
Added 11 mins ago
B
Mortgage Specialist
BMO
Westmount, QC
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Credit Analyst, Commercial Banking ( Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 12 mins ago
B
Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 26 mins ago
IC
Business Management Analyst Intern
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making
Added 26 mins ago
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - PT Seasonal - Richmond, BC
ELC Beauty LLC
Richmond, BC
…the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your…
Added 26 mins ago
PC
Supervisor, Settlements
Parkland Corporation
Calgary, AB
- Full-time
…best and brightest talent and are committed to making your job a challenging and rewarding…
Added 26 mins ago
WI
Project Controls Analyst
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
…business or organizational needs. The wage range provided in this job posting may be subject to change for business…
Added 26 mins ago
MN
No Frills/Maxi - Food Sampling Brand Ambassador - Montreal
Mosaic North America
Montreal, QC
- Part-time
Added 26 mins ago
WI
Project Controls Analyst
WSP in Canada
BC · British Columbia, Canada
- Full-time
…business or organizational needs. The wage range provided in this job posting may be subject to change for business…
Added 26 mins ago
MN
No Frills/Maxi - Food Sampling Brand Ambassador -Lachine/Dorval
Mosaic North America
Montreal, QC
- Part-time
Added 26 mins ago
PR
Retail Merchandiser
Premium Retail Services
Temiskaming Shores, ON · New Liskeard, ON
- Part-time
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job…
Added 26 mins ago
GT
Recruiter
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $30 to $35 CAD / hour
- Contract
Added 26 mins ago
WI
Project Controls Analyst
WSP in Canada
Whitehorse, YT
- Full-time
…business or organizational needs. The wage range provided in this job posting may be subject to change for business…

VON Canada

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.5

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Part-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

Requisition Details

Employment Status: Permanent, Part-time (0.5 FTE)

Program Name: Visiting Nursing

Number of Hours Bi-Weekly: 37.5

Work Schedule: Days, Evenings, Weekends

On Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About Us

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About The Role

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What We Offer

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What You'll Do

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What We're Looking For

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate and schedule nursing and home support visits based on client needs, geography, continuity of care, and staffing availability. Process referrals and updates, respond to inquiries, adjust schedules as needs change, and protect confidential information while supporting clients and care staff.

Requirements

A high school diploma is required, while university or college education is preferred; an office administration or medical terminology certificate or equivalent experience is an asset. Candidates should have proficiency with Microsoft Office, Outlook, faxing software, and databases, with scheduling or logistics experience preferred and healthcare, contact center, or unionized-environment experience considered advantageous.

Skills

Scheduling
Visit Coordination
Client Service
Customer Communication
Problem-Solving
Staffing Coordination
Geographic Planning
Referral Processing
Administrative Support
Time Management
Attention to Detail
Confidentiality
Microsoft Office
Outlook
Database Management
Scheduling Software

Benefits

Competitive Salary
Vacation Time
Paid Statutory Holidays
Tiered Health Benefits
Dental Benefits
Long-Term Disability Benefits
Employee Assistance Program
Defined Benefit Pension Plan
Structured Schedules
Comprehensive Orientation
Skill Development
E-Learning
Career Advancement Opportunities
Exposure to New Health Care Technology

Visa sponsorship

Not detected in the job text

Keywords

Visiting Nursing
Home And Community Care
Client Service
Planning And Scheduling
Nursing Visits
Home Support
Scheduling Software
AlayaCare
Microsoft Office
Outlook
Faxing Software
Database Management
Medical Terminology Certificate
Client Referrals
Staffing Forecasting
Continuity Of Care
Customer Service
Contact Center
Healthcare
Logistics
Confidentiality
Personal Protective Equipment
Criminal Records Check

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