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VoPay

Senior Technical Implementation Specialist

Vancouver, BC, Canada

$80,000.00 - $90,000.00 per year · Full-time

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Job details

Pay: $80,000.00 - $90,000.00 per year
Job type: Full-time
Apply by: Apr 20, 2027
Experience: 3–7+ years of experience in:
Posting language: English
Posted: Oct 22, 2026

Original job description

Senior Technical Implementation Specialist

Location: Vancouver, BC

Full-Time

In Office Role

About VoPay International Inc.

VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product managers and developers the flexibility and speed to build innovative financial solutions in a rapidly evolving industry.

Opportunity

We are seeking a highly skilled and customer-focused Senior Technical Implementation Specialist to lead enterprise customers through the onboarding, integration, configuration, and successful deployment of VoPay’s embedded finance and payment orchestration platform.

This is a critical pre and post-sales delivery role focused on driving seamless customer implementations across API integrations, payment workflows, treasury orchestration, compliance enablement, and operational readiness. The ideal candidate combines strong technical acumen with exceptional project coordination and customer-facing communication skills.

You will partner closely with customers’ Product, Engineering, Operations teams while collaborating internally with Product, Engineering, Risk, Customer Success, and Support to ensure successful go-lives and long-term platform adoption.

Key Responsibilities:

Customer Implementation & Onboarding

Lead end-to-end customer onboarding and implementation projects from kickoff through production go-live.
Act as the primary implementation lead and trusted advisor throughout the deployment lifecycle.
Guide customers through the integration of VoPay’s APIs, embedded UI components, and payment orchestration capabilities.
Support the configuration and deployment of:
Payment workflows
Payment processing
Wallets and virtual accounts
Ledger structures
Reconciliation workflows
Drive implementation timelines, onboarding milestones, and launch readiness activities.

Technical Integration & Solution Delivery

Partner directly with customer engineering and product teams to support API integrations and technical onboarding.
Review and troubleshoot:
API requests and responses
Webhooks and callbacks
Authentication and token flows
Payment routing logic
Data mapping and reconciliation processes
System-to-system integrations
Provide technical guidance and best practices related to:
RESTful APIs
Postman collections
Embedded finance workflows
Payment processing
Payouts and collections
Card and banking integrations
Financial operations workflows
Escalate and coordinate technical issues with internal Engineering and Product teams when required.
Support customers through testing, UAT validation, sandbox readiness, and production deployment.

Project Management & Cross-Functional Coordination

Manage multiple and concurrent implementation projects with strong organization, accountability, and attention to detail.
Establish clear project plans, milestones, launch checklists, and customer communication cadences.
Coordinate cross-functional alignment across Product, Engineering, Compliance, Risk, Finance, Support, and Customer Success teams.
Identify project risks, integration blockers, or operational gaps early and proactively drive resolution.
Maintain accurate implementation documentation, project notes, and launch records within internal systems.

Customer Training & Enablement

Deliver onboarding and training sessions for customer stakeholders, including:
Portal administration
API workflows
Reporting and reconciliation tools
Create and maintain implementation documentation, SOPs, onboarding guides, workflows, and customer readiness materials.
Enable customers to confidently operate and scale their payment and embedded finance workflows post-launch.

Post-Launch Transition & Ongoing Success

Ensure smooth transition of live accounts to Customer Success and Support teams.
Document implementation architecture, custom configurations, launch decisions, and operational considerations for long-term account support.
Participate in post-launch reviews to identify optimization opportunities and continuous improvement initiatives.
Contribute implementation feedback and customer insights to Product and Engineering teams to improve platform scalability and customer experience.

Experience & Qualifications:

3–7+ years of experience in:
SaaS implementation
Technical onboarding
Solutions consulting
Integration delivery
Fintech or payment operations
Strong understanding of:
RESTful APIs
Postman
Webhooks
System integrations
API authentication methods
Experience supporting fintech, payments, banking, treasury, or compliance-related workflows is strongly preferred.
Familiarity with payment ecosystems including EFT, ACH, Interac, payouts, reconciliation, ledgering
Strong customer-facing communication skills with the ability to engage both technical and non-technical stakeholders.
Proven ability to manage multiple implementation projects simultaneously in fast-paced environments.
Strong troubleshooting, analytical, and problem-solving capabilities.
Comfortable leading customer implementation calls, technical workshops, and onboarding sessions.
Experience working within SaaS, fintech, payment processing, or platform-based technology organizations preferred.

Vopay International Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation

$80,000.00 - $90,000.00 per year

Apply About employer

More about this job

Responsibilities

Lead enterprise customers through onboarding, API integration, configuration, testing, and production launch of VoPay’s embedded finance and payment platform. Coordinate implementation projects across customer and internal teams, deliver training and documentation, and ensure smooth post-launch handoff and ongoing platform improvement.

Requirements

Candidates should have 3–7+ years of experience in SaaS implementation, technical onboarding, solutions consulting, integration delivery, or fintech and payment operations, with strong knowledge of REST APIs, Postman, webhooks, authentication, and system integrations. The role also requires strong customer communication, troubleshooting, and project coordination skills; experience with payment, banking, treasury, or compliance workflows is preferred.

Skills

SaaS Implementation
Technical Onboarding
RESTful APIs
Postman
Webhooks
API Authentication
Payment Processing
Payment Orchestration
Fintech Operations
System Integration
Project Management
Troubleshooting
Customer Training
Reconciliation
Treasury Workflows
Cross-Functional Coordination

Visa sponsorship

Not detected in the job text

Keywords

VoPay
Fintech-As-A-Service
Embedded Finance
Payment Orchestration
RESTful APIs
Postman
Webhooks
Callbacks
API Authentication
Token Flows
API Integration
System Integration
Payment Workflows
Payment Processing
Payouts
Collections
EFT
ACH
Interac
Wallets
Virtual Accounts
Ledger Structures
Reconciliation
Treasury Orchestration
Card Integrations
Banking Integrations
Sandbox Testing
User Acceptance Testing
Production Deployment
Compliance

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