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Added 2 mins ago
BP
Manager, Production
Bora Pharmaceuticals
Mississauga, ON
- Full-time
Primary audit contact for area and supports regulatory audits and implementation of related corrective actions.
Added 4 mins ago
CA
Senior Manager, Reporting & Accounting Policy
Canadian Accounting Consultants [CPA Recruitment]
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
This newly created opportunity is ideal for a CPA with public company audit and strong technical experience, keen to transition into a high-visibility, senior management role with immediate…
Added 7 mins ago
RD
Senior Associate
RBC Dominion Securities
Vancouver, BC
- Full-time
Support the Advisor team and client through the Wealth Management process and maintain an audit of Wealth Management Activities and priorities.
Added 7 mins ago
SD
Accounting Manager
Solutions Driven
Nisku, AB
- $125,000 to $150,000 CAD / year
- Full-time
Supporting the annual external audit and interim audit, coordinating schedules and deliverables
Added 7 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
This position requires a versatile audit professional who is comfortable working across financial, operational, and technology environments. The successful candidate will evaluate the…
Added 7 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of Internal Controls and Financial Processes to support the successful execution…
Added 11 mins ago
PG
Senior Accountant – Global Operations
PLC Group
Mississauga, ON
- Full-time
Audit & Tax Compliance: Coordinate annual external audits, maintain audit schedules, and manage sales tax reconciliations, filings, and corporate tax documentation.
Added 16 mins ago
SH
Senior Quality Assurance Specialist
Siemens Healthineers
Ottawa, ON · YOW B
- Full-time
…comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique…
Added 16 mins ago
B
New Grad: Junior Accountant, Assurance - Calgary (September 2027)
BDO
Calgary, AB
- Full-time
…people-first culture with a high priority on your personal and professional…
Added 16 mins ago
Cage Supervisor
Playtime Casino
Kelowna, BC
…communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all…
Added 16 mins ago
Manager, Nuclear Engineering & Technology
ATS Automation
Cambridge, ON
Support the business unit quality system by maintaining quality system procedures, conducting a departmental audit and responding to NCR’s.
Added 19 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
Support the Advisor team and client through the Wealth Management process and maintain an audit of Wealth Management Activities and priorities.
Added 19 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Support audit readiness, documentation, and compliance activities
Added 20 mins ago
RJ
VP, Controller
Raymond James
Vancouver, BC
- Full-time
Lead relationships with internal and external auditors, coordinate audit deliverables, and ensure findings are resolved appropriately and on time.
Added 20 mins ago
Practice Manager- Westbridge Veterinary Hospital
VetStrategy / Daubigny
Mississauga, ON
Mentor and develop staff, promoting continuous learning and professional growth.
Added 20 mins ago
MA
Manager of Aero, Acoustics and Fluids
MDS Aero Support Corporation
Ottawa, ON
- Full-time
Lead the resolution of engineering nonconformances, audit findings, and quality issues, ensuring corrective actions address root causes and prevent recurrence.
Added 20 mins ago
P
AP/AR Specialist
Planitar
Waterloo, ON
- Full-time
Audit customer accounts and transactions to ensure accurate and timely billing
Added 23 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…directives, Ministry requirements, and applicable regulatory, audit, tax, and reporting obligations as…
Added 23 mins ago
AC
Enterprise Performance Management Lead System Administrator
Alimentation Couche-Tard
Laval, QC
- Full-time
This role requires a service-oriented and detail-focused professional who combines EPM technical expertise with sound financial process knowledge, strong problem-solving skills, and the…
Added 23 mins ago
MC
Project Manager
MatchBox Consulting Group
Prince George, BC
- Contract
This opportunity is ideal for an Electrical Engineer, Engineering Technologist, or technically experienced project professional with a strong background in contractor coordination,…
Added 23 mins ago
DG
Associate, Forensics
Doane Grant Thornton LLP
Toronto, ON
- Full-time
…What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about…
Added 23 mins ago
KR
Accounting Intermediate Supervisor
Kassen Recruitment
Toronto, ON
- Full-time
…team. This opportunity is ideal for an experienced accounting professional who is ready to take the next step into a broader leadership…
Added 23 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Added 23 mins ago
R|
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Must be professional, possess a high degree of efficiency and self-motivation, and have a strong work ethic and respect of confidentiality,
Added 23 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintain organized electronic records to ensure audit readiness and traceability,

Closed listing

VPI INC.

Branch Manager

Hamilton, ON, Canada

Up to $72,100 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Up to $72,100 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve.

VPI Employment Services embraces and encourages inclusivity and diversity in the workplace. We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves.

We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve. Providing exceptional client experience; creating an environment where clients feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career development.

This position is to fill an existing vacancy.

Job Purpose

The Branch Manager is responsible for the day-to-day operation of the branch and for ensuring key performance indicators, as set out internally by the organization and by the government funder, are being met. The BM is accountable for the success of the public partnerships’ programs, ensuring that funding is secured each fiscal and for overall success of the branch.

Key Job Functions

Provides leadership and direction to branch staff to ensure effective Employment Services delivery and achievement of performance expectations.
Develops and executes branch plans aligned with organizational goals, policies, funder requirements, and KPIs to ensure consistent and effective service delivery.
Ensures monthly, quarterly, and fiscal targets are met by monitoring performance and adjusting staff expectations and action plans as needed.
Tracks, analyzes, and reports branch performance, risks, and outcomes to Senior Management.
Oversees file audits, case management, documentation, and follow-up to ensure accuracy, quality, and compliance.
Manages client complaints and service concerns to ensure timely resolution, and reports complaints, compliments, and key trends to Senior Management to support continuous improvement.
Builds and maintains relationships with community partners, employers, service providers, and other stakeholders to support referrals, collaboration, and client outcomes.
Maintains awareness of local labour market trends, community needs, and potential business opportunities.
Collaborates with Human Resources on recruitment, onboarding, performance management, and employee relations.
Leads staff onboarding, training, coaching, development, and performance management, including disciplinary processes where required.
Promotes the organization’s Core Values and fosters a professional, accountable, and client-focused workplace culture.
Ensures appropriate staffing, scheduling, and branch coverage to support operational and client needs.
Maintains health and safety standards and addresses identified concerns.
Identifies operational, compliance, staffing, and performance risks and collaborates with Senior Management to implement appropriate corrective actions.
Oversees the overall performance and day-to-day operations of the branch.

Experience, Education, Skills and Knowledge

Demonstrated leadership experience with the ability to coach, motivate, develop, and hold employees accountable for performance.
Experience working within a government-funded, employment services, social services, or performance-driven environment is considered an asset.
Proven ability to manage operational and program performance against established targets, key performance indicators (KPIs), and service standards.
Strong analytical, problem-solving, and attention-to-detail skills, with the ability to review performance data, identify trends or gaps, implement corrective actions, and maintain accurate documentation, quality standards, compliance, and audit readiness.
Excellent organizational, time management, and prioritization skills, with the ability to manage multiple competing priorities in a fast-paced environment.
Strong decision-making and judgment skills, including the ability to address complex operational, employee, and client-related matters effectively.
Excellent verbal and written communication skills, with the ability to communicate expectations clearly and professionally with employees, senior leadership, clients, community partners, and other stakeholders.
Strong interpersonal and relationship-building skills, with demonstrated ability to establish and maintain effective partnerships with community organizations, employers, job seekers, and other stakeholders.
Experience coaching employees, providing constructive feedback, addressing performance concerns, and supporting continuous employee development.
Demonstrated ability to work independently, exercise initiative, and take ownership and accountability for branch performance and operational outcomes.
Strong understanding of customer service principles and a commitment to delivering a positive client experience.
Comfortable using technology, reporting tools, case management systems, and performance data to support operational decision-making.
Experience working in a unionized environment and applying collective agreement provisions is considered an asset
Demonstrates integrity, professionalism, resilience, adaptability, and a strong work ethic.

If you are invited to an interview and require accommodation at any stage in the process, please notify us by clicking here. Any information obtained during the course of recruitment will be used for recruitment purposes only.

While we thank all applicants for their interest, only those selected for an interview will be contacted by the Human Resources team.

About employer

More about this job

Responsibilities

The Branch Manager oversees daily branch operations and ensures that key performance indicators and government funding targets are met. They provide leadership to staff, manage community partnerships, and ensure high-quality service delivery in alignment with organizational values.

Requirements

The ideal candidate possesses demonstrated leadership experience with the ability to coach and motivate teams in a performance-driven environment. Strong analytical, organizational, and communication skills are required to manage operational outcomes and maintain compliance with program standards.

Skills

Leadership
Performance Management
Operational Management
Strategic Planning
Staff Development
Relationship Building
Data Analysis
Problem Solving
Communication
Compliance
Case Management
Customer Service
Coaching
Stakeholder Management
Time Management
Decision Making

Visa sponsorship

Not detected in the job text

Keywords

Branch Manager
Employment Services
KPIs
Performance Management
Government Funder
Operational Leadership
Case Management
Stakeholder Engagement
Labour Market Trends
Human Resources
Staff Training
Compliance
Quality Assurance
File Audits
Customer Experience
Strategic Planning
Reporting
Public Partnerships
Health And Safety
Unionized Environment

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