Live-In Building Manager

Company Description Vtrain Canada supports growing businesses with fractional HR services that strengthen people decisions, reduce risk, and enable sustainable growth. The organization partners with business leaders who do not require a full-time HR hire but need experienced guidance at critical moments. Services are tailored to each client’s operational needs, growth stage, and workforce challenges, with a people-centric yet business-led approach. Vtrain Canada focuses on clarity, consistency, and defensible decision making so leaders can confidently manage their teams while protecting their organizations. By handling HR complexities, Vtrain Canada enables clients to focus on leading, growing, and scaling their businesses with confidence.

Role Description The Live-In Building Manager is a full-time, on-site role based in Orillia, ON, responsible for overseeing the daily operations, safety, and upkeep of a residential building. This role includes coordinating routine building maintenance, responding promptly to tenant inquiries and concerns, and ensuring common areas and facilities are clean, secure, and well maintained. The Building Manager monitors building systems and services, liaises with contractors and service providers, and supports preventive maintenance schedules to reduce downtime and repair costs. The role also involves assisting with basic budgeting and expense tracking related to building operations, enforcing building policies in a fair and consistent manner, and maintaining accurate records of maintenance and incidents. The Live-In Building Manager is expected to be a reliable on-site point of contact, available for occasional after-hours issues and emergencies as needed.

Qualifications

• Candidates should possess skills in Building Management and Facility Management (FM) to oversee operational efficiency, safety, and compliance within the property.
• Candidates should possess Building Maintenance skills to coordinate repairs, manage routine upkeep, and support preventive maintenance plans.
• Candidates should possess strong Communication skills to interact professionally with tenants, contractors, and stakeholders, and to document issues clearly.
• Candidates should possess Budgeting skills to assist with monitoring building-related expenses and making cost-effective recommendations.
• Prior experience in residential or commercial building management or a related field is highly beneficial.
• Strong problem-solving abilities, attention to detail, and organizational skills are required.
• Ability to respond to urgent building issues, work independently, and manage multiple priorities is essential.
• Knowledge of basic health and safety regulations and comfort with using digital tools for record-keeping and communication are advantageous.

Qualifications

• Minimum 5 years’ experience in property management, building operations, or hotel/hospitality management
• Strong customer service, communication, and conflict resolution skills
• Ability to manage multiple sites and competing priorities
• Basic understanding of building maintenance systems and operations
• Valid Ontario driver’s licence and reliable transportation required
• Willingness to participate in an on-call rotation and respond to emergencies
• Experience with property management software considered an asset

Preferred Assets

• Multi-site residential portfolio experience
• Knowledge of Ontario residential tenancy practices and compliance expectations
• Facilities, maintenance coordination, or hospitality leadership background