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Added 10 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
…an import permit is required, uses the electronic internet program to obtain the necessary…
Added 10 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Ucluelet, BC
Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
Added 10 mins ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks
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Team Leader
Dollarama
Victoriaville, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 10 mins ago
P
Human Resources Generalist
Plasman
Windsor, ON
- $70,000 to $80,000 CAD / year
- Full-time
Manage employee absenteeism and attendance program, issue corrective disciplinary action as required, report on statistics. Consult on high level attendance management cases with…
Added 10 mins ago
S
Senior Construction Contract Administrator
Stantec
Calgary, AB
- Full-time
As a Senior Construction Contract Administrator, you will work as part of an integrated, multidisciplinary team delivering complex projects in Alberta. You will coordinate and administer…
Added 10 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 10 mins ago
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Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
The role oversees training program implementation, employee onboarding, and Joint Health and Safety Committees, while supporting ISO 14001 activities and environmental improvement projects.…
Added 10 mins ago
D
Team Leader
Dollarama
Sainte-Julie, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 10 mins ago
D
Team Leader
Dollarama
Montreal, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 10 mins ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 10 mins ago
D
Team Leader
Dollarama
Kitchener, ON
- $18.6 to $19.3 CAD / hour
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 10 mins ago
O
Sr. Manager, Corporate Communications
OpenText
Waterloo, ON
- Full-time
We’re seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 10 mins ago
D
Team Leader
Dollarama
Smithville, ON
- $18.6 to $19.3 CAD / hour
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 10 mins ago
D
Team Leader
Dollarama
Calgary, AB
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 25 mins ago
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Project Manager - AJISS Performance Management
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible and accountable for the delivery of the assigned project, its business rhythm and all associated governance aspects…
Added 25 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 25 mins ago
TR
People & Culture (Hybrid)
Traction Rec
Vancouver, BC
- Full-time
We believe that business is a powerful force for good. As part of this belief, we’ve committed to the Pledge 1% for the Planet, dedicating 1% of our time, product, profit, or equity to…
Added 25 mins ago
B
Strategic Change Manager
BMO
AB · BC · Toronto, ON · BMOPLACE
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 25 mins ago
BH
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
POSITION TYPE : Permanent, Full-time, Rotation (Day/Evening), 75 hours / pay period
Added 25 mins ago
BH
Occupational Therapist, Rehabilitation
Bruyère Health
Ottawa, ON
- Part-time
POSITION TYPE : Permanent, Part-time, Day, 45 hours / pay period, 0.6 FTE
Added 25 mins ago
BH
Registered Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
POSITION TYPE : Temporary, Full-time, Rotation (Day/Night), 75 hours / pay period, 1.0 FTE (12 hour shift)
Added 25 mins ago
LS
Levi's Sales Associate - Conestoga mall
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Canada
- Part-time
Reporting to the Store Manager, stylists are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience…
Added 40 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the manager of nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in obstetrics and…
Added 40 mins ago
Manager, Underwriting - Programs & Operations - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan and leave of absence top-up programs, and are…

VUMI Canada, Inc.

Account Manager

Markham, ON, Canada

$55,000 to $64,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $64,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3–5 years of directly related experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Overview

VUMI Canada, Inc. is a privately owned Canadian company and part of VUMI Group, an international healthcare group with more than 40 years of experience in the healthcare industry. VUMI Canada provides innovative international health insurance and VIP medical services to Canadian individuals, corporations, and third-party administrators seeking expanded healthcare options locally and worldwide.

Summary

VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance companies, MGAs, and clients while supporting client retention, customer satisfaction, revenue growth, and new business opportunities.

The Account Manager will oversee day-to-day account activities, develop account management strategies, coordinate client service requirements, and work closely with internal teams to deliver a high-quality customer experience.

Key Responsibilities

Build and maintain strong business relationships with brokers, advisors, insurance companies, and MGAs in partnership with VUMI Canada sales leadership.
Implement account management strategies designed to support market growth by promoting products to new brokers and strengthening existing broker relationships.
Manage quote requests and RFP processes for the assigned Canadian book of business.
Identify opportunities to improve assigned accounts, account management processes, and overall business operations.
Coordinate the implementation of new sold cases across sales, customer service, enrollment, and fulfillment.
Manage proposals, new business applications, Broker/MGA contracts, premium payment matters, renewals, and monthly sales tracking and reporting.
Take ownership of account issues and coordinate their resolution through completion.
Maintain consistent engagement with assigned accounts through calls, meetings, and other client interactions.
Track account results and progress and share relevant information with senior leadership.
Provide exceptional customer support, technical assistance, and general relationship management.
Triage incoming client requests and engage the appropriate internal resources when required.
Serve as a liaison between customers and operational teams.
Proactively recommend solutions when challenging client situations arise.
Develop action plans to address client concerns and coordinate appropriate resources across the organization.
Understand client goals and support the development of high-quality service plans.
Maintain recurring client engagement to monitor satisfaction with service levels and progress against client goals.
Develop and recommend customized solutions designed to provide additional value to clients.
Perform other duties as assigned.

Qualifications

Bachelor's degree (B.A. or B.S.) from a four-year college or university.
3–5 years of directly related experience.
Insurance licence preferred but not required.
Bilingual proficiency in English and Spanish required; French is considered an asset.
Excellent written and verbal communication and presentation skills.
Proficiency with Microsoft Office products.
Strong analytical, interpretive, organizational, and interpersonal skills.
Ability to work effectively within a team environment.
Strong understanding of claims management and client servicing.
Ability to manage conflict and challenging situations in a fast-paced environment.
Ability to influence and motivate others through persuasive communication.
Solid understanding of industry products and services.

Core Competencies

Client Relationship Management · Account Management · Business Development · Customer Service · Communication · Relationship Building · Analytical Thinking · Problem Solving · Organization · Accountability · Conflict Resolution · Teamwork · Professionalism

If you are passionate about insurance and want to contribute to meaningful healthcare solutions, we invite you to apply today and become part of the VUMI Canada team!

Benefits

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Hybrid schedule

Accessibility

VUMI Canada is committed to providing an inclusive and accessible work environment and complies with the Accessibility for Ontarians with Disabilities Act (AODA). We are dedicated to ensuring equal opportunities for all applicants. If you require accommodation during the recruitment process, please email us at accessibility@epicamericas.com and we will work with you to meet your needs.

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More about this job

Responsibilities

Manage relationships with brokers, advisors, insurers, MGAs, and clients while supporting retention, satisfaction, revenue growth, and new business. Coordinate account activities, proposals, renewals, client service issues, and internal teams, while tracking account performance and recommending solutions.

Requirements

A bachelor's degree and 3–5 years of directly related experience are required; an insurance licence is preferred but not required. Candidates must be proficient in English and Spanish and have strong communication, analytical, organizational, interpersonal, customer service, and conflict-resolution skills.

Skills

Account Management
Business Development
Customer Service
Communication
Relationship Building
Analytical Thinking
Problem Solving
Organization
Accountability
Conflict Resolution
Teamwork
Claims Management
Presentation Skills
Microsoft Office
Bilingual English And Spanish

Benefits

Dental Care
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
RRSP Match
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Insurance
International Health Insurance
VIP Medical Services
Account Management
Broker Relationships
Business Development
Customer Retention
Customer Satisfaction
Revenue Growth
Quote Requests
Request For Proposal
Proposals
New Business Applications
Broker Contracts
MGA Contracts
Premium Payments
Renewals
Sales Tracking
Sales Reporting
Claims Management
Client Servicing
Customer Support
Technical Assistance
Microsoft Office
English
Spanish
French
Conflict Resolution
Client Engagement

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