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Added 2 mins ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
Reporting to senior Food & Beverage leadership, this role leads one of the organization’s most strategically and operationally complex business units. The Manager, Food and Beverage BMO…
Added 1 hour ago
RV
Senior Technical Product Manager- Virtualized Switchers
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Ottawa, ON · Nepean, ON
- Full-time
The Sr. Technical Product Manager- Virtualized Switchers role is a hands-on technical product manager/software development leadership role responsible for leading and developing a team of…
Added 2 hours ago
CC
Community Navigator
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Calgary, AB
- Other
REPORTS TO: Senior Manager - Community Programs
Added 2 hours ago
A
Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
As a Software Development Manager, you will lead a collection of skilled, friendly people from all over the world and collaborate with business owners to build a clear roadmap of priorities…
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
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- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition takes center stage.…
Added 2 hours ago
SH
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- Full-time
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
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Senior Manager Cyber Generalist
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Toronto, ON
- Full-time
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Maintenance & Asset Manager
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Kamloops, BC · Vancouver, BC
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
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Hospitality Manager
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Winnipeg, MB · MB-Winnipeg
- Full-time
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Added 3 hours ago
Retail Client Manager
dunnhumby
Toronto, ON
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts…
Added 3 hours ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
Avana is a growing real estate development and property management company committed to creating safe, vibrant, and inclusive communities where residents feel proud to call home. We build…
Added 3 hours ago
BF
Safety Manager, Special Projects
BC Ferries
Victoria, BC
- Full-time
…here and the communities we serve. We’re looking for a Safety Manager, Special Projects to lead important safety initiatives, drive continuous improvement, and strengthen how safety is…
Added 3 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
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Added 3 hours ago
6
Account Manager
63a193f1-4ad8-4344-9320-3787f5583149
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance…
Added 4 hours ago
S
Business Development Representative - SMB
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Ottawa, ON
- $68,500 to $85,000 CAD / year
- Full-time
Reports To: Dylan Monsinger, Associate Manager, Business Development
Added 4 hours ago
DC
Senior Mechanical Engineer
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- $111,000 to $135,000 CAD / year
- Full-time
The Senior Mechanical Designer is a prominent individual contributor responsible for the design, development, and integration of electromechanical systems and subsystems for advanced…
Added 4 hours ago
R
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
RBC
Richmond Hill, ON
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition takes center stage.…
Added 4 hours ago
CS
Culinary Manager
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- Full-time
Provide guidance, consultation and support to site level General Manager for the effective development of culinary service employees to ensure high employee engagement
Added 4 hours ago
ST
Performance Marketing Manager
Savvy Talent
Remote, Canada
- Remote
You'll be responsible for increasing new customer signups through paid acquisition, primarily across Google and Meta, while identifying opportunities to expand into additional channels.
Added 4 hours ago
OP
Senior Manager Supply Chain
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Whitby, ON
- Full-time
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Added 4 hours ago
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Performance Marketing Manager
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Vancouver, BC
- Full-time
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Added 4 hours ago
AS
Hospitality Manager
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Winnipeg, MB · MB-Winnipeg
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Added 4 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 4 hours ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 4 hours ago
RB
Senior Relationship Manager, Retail Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
We are looking for a Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. In this strategic role, you will be responsible for developing and…

VUMI Canada, Inc.

Account Manager

Markham, ON, Canada

$55,000 to $64,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $64,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3–5 years of directly related experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Overview

VUMI Canada, Inc. is a privately owned Canadian company and part of VUMI Group, an international healthcare group with more than 40 years of experience in the healthcare industry. VUMI Canada provides innovative international health insurance and VIP medical services to Canadian individuals, corporations, and third-party administrators seeking expanded healthcare options locally and worldwide.

Summary

VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance companies, MGAs, and clients while supporting client retention, customer satisfaction, revenue growth, and new business opportunities.

The Account Manager will oversee day-to-day account activities, develop account management strategies, coordinate client service requirements, and work closely with internal teams to deliver a high-quality customer experience.

Key Responsibilities

Build and maintain strong business relationships with brokers, advisors, insurance companies, and MGAs in partnership with VUMI Canada sales leadership.
Implement account management strategies designed to support market growth by promoting products to new brokers and strengthening existing broker relationships.
Manage quote requests and RFP processes for the assigned Canadian book of business.
Identify opportunities to improve assigned accounts, account management processes, and overall business operations.
Coordinate the implementation of new sold cases across sales, customer service, enrollment, and fulfillment.
Manage proposals, new business applications, Broker/MGA contracts, premium payment matters, renewals, and monthly sales tracking and reporting.
Take ownership of account issues and coordinate their resolution through completion.
Maintain consistent engagement with assigned accounts through calls, meetings, and other client interactions.
Track account results and progress and share relevant information with senior leadership.
Provide exceptional customer support, technical assistance, and general relationship management.
Triage incoming client requests and engage the appropriate internal resources when required.
Serve as a liaison between customers and operational teams.
Proactively recommend solutions when challenging client situations arise.
Develop action plans to address client concerns and coordinate appropriate resources across the organization.
Understand client goals and support the development of high-quality service plans.
Maintain recurring client engagement to monitor satisfaction with service levels and progress against client goals.
Develop and recommend customized solutions designed to provide additional value to clients.
Perform other duties as assigned.

Qualifications

Bachelor's degree (B.A. or B.S.) from a four-year college or university.
3–5 years of directly related experience.
Insurance licence preferred but not required.
Bilingual proficiency in English and Spanish required; French is considered an asset.
Excellent written and verbal communication and presentation skills.
Proficiency with Microsoft Office products.
Strong analytical, interpretive, organizational, and interpersonal skills.
Ability to work effectively within a team environment.
Strong understanding of claims management and client servicing.
Ability to manage conflict and challenging situations in a fast-paced environment.
Ability to influence and motivate others through persuasive communication.
Solid understanding of industry products and services.

Core Competencies

Client Relationship Management · Account Management · Business Development · Customer Service · Communication · Relationship Building · Analytical Thinking · Problem Solving · Organization · Accountability · Conflict Resolution · Teamwork · Professionalism

If you are passionate about insurance and want to contribute to meaningful healthcare solutions, we invite you to apply today and become part of the VUMI Canada team!

Benefits

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Hybrid schedule

Accessibility

VUMI Canada is committed to providing an inclusive and accessible work environment and complies with the Accessibility for Ontarians with Disabilities Act (AODA). We are dedicated to ensuring equal opportunities for all applicants. If you require accommodation during the recruitment process, please email us at accessibility@epicamericas.com and we will work with you to meet your needs.

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More about this job

Responsibilities

Manage relationships with brokers, advisors, insurers, MGAs, and clients while supporting retention, satisfaction, revenue growth, and new business. Coordinate account activities, proposals, renewals, client service issues, and internal teams, while tracking account performance and recommending solutions.

Requirements

A bachelor's degree and 3–5 years of directly related experience are required; an insurance licence is preferred but not required. Candidates must be proficient in English and Spanish and have strong communication, analytical, organizational, interpersonal, customer service, and conflict-resolution skills.

Skills

Account Management
Business Development
Customer Service
Communication
Relationship Building
Analytical Thinking
Problem Solving
Organization
Accountability
Conflict Resolution
Teamwork
Claims Management
Presentation Skills
Microsoft Office
Bilingual English And Spanish

Benefits

Dental Care
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
RRSP Match
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Insurance
International Health Insurance
VIP Medical Services
Account Management
Broker Relationships
Business Development
Customer Retention
Customer Satisfaction
Revenue Growth
Quote Requests
Request For Proposal
Proposals
New Business Applications
Broker Contracts
MGA Contracts
Premium Payments
Renewals
Sales Tracking
Sales Reporting
Claims Management
Client Servicing
Customer Support
Technical Assistance
Microsoft Office
English
Spanish
French
Conflict Resolution
Client Engagement

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