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Added 2 mins ago
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Client Solutions Manager
Gallagher
Calgary, AB
- Temporary
The successful candidate will act as the primary service lead, partnering with the Producer and internal Marketing Team to deliver an exceptional client experience while supporting…
Added 2 mins ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 2 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 17 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
…process of their team within Operations and to ensure optimal customer service delivery and the needs of the staff and the organization are met. The Supervisor will lead efforts to…
Added 17 mins ago
SP
Technical Sales Representative
SCG Process
Regina, SK
- Full-time
Determine customer’s needs by demonstrating knowledge of the industry, pricing, and competition.
Added 17 mins ago
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Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
Tuition Reimbursement After One Year of Service
Added 17 mins ago
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Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 17 mins ago
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Director, Strategic Partnerships
Clutch
Toronto, ON
- Full-time
You’ll identify opportunities across vehicle supply, customer distribution and reciprocal customer benefits, and work with our Brand team on select high-impact brand partnerships. We’ve…
Added 17 mins ago
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Senior Project Manager
YORK1
Concord, ON
- Full-time
Provide expertise and guidance on bidding tenders, RFP's, RFQ's and lead the operations team during project execution
Added 17 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 17 mins ago
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Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Lead the identification and documentation of risks and controls across changes and initiatives (projects, service requests, incidents and adhoc initiatives such as proactive testing of…
Added 17 mins ago
WC
Cashier / Front End Checkout Team Associate
Walmart Canada
Port Alberni, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 17 mins ago
NS
Mechanical Trades Supervisor
Nova Scotia Power
NS · Cape Breton, NS
- Full-time
Lead maintenance teams by assigning work, monitoring performance, and optimizing resources to achieve reliability, safety, and productivity objectives.
Added 17 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Pointe-Claire, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 17 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 17 mins ago
ML
Client Intake Specialist (Remote – Canada)
Maimone Legal
Remote, Canada
- $40,000 CAD / year
- Full-time
- Remote
Experience in sales, client consultations, or customer service
Added 17 mins ago
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Technical Services and Support Manager
Sandvik
Saskatoon, SK
- Full-time
We have an exciting opportunity for a Technical Services and Support Manager to lead our Specialists and Trainers and drive the successful implementation of technology across our service…
Added 32 mins ago
DG
Operations Supervisor - Event Facilities Services
Dexterra Group
Halifax, NS
- Full-time
We are seeking an experienced Operations Supervisor – Event Facilities Services to lead frontline cleaning teams supporting a busy convention centre and/or arena environment. This role is…
Added 32 mins ago
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Staff Software Engineer, Identity and Access Management
Kong
Toronto, ON
- Full-time
Lead development of Kong Identity's extensible claims engine supporting dynamic attribute resolution, contextual claim injection, and complex business logic evaluation at token issuance.
Added 32 mins ago
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Pharmacy Manager
Whole Health Pharmacy
Kitchener, ON
- $110,000 to $115,000 USD / year
- Full-time
Maintain a consistently high standard of customer service and patient satisfaction.
Added 32 mins ago
VN
Vice President Operations
Victoria Newitt Recruitment Inc.
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
Achieves key performance indicators in quality, safety, service, cost, yield, environmental responsibility, training and customer and employee experience.
Added 32 mins ago
RT
Client Success Manager
Rivercity Technology Services Ltd.
Saskatoon, SK
- Full-time
This is a senior, client-facing role with real responsibility. You'll lead the conversations, not just set them up.
Added 32 mins ago
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Facilities Manager
Solidigm
Vancouver, BC
- Full-time
…in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At…
Added 48 mins ago
OH
Lead, Performance, Accountability & Funding Allocation
Ontario Health | Santé Ontario
Mississauga, ON
- Full-time
Lead regional performance, funding, and accountability initiatives that strengthen Ontario’s integrated health system. As Lead, Performance Accountability and Funding Allocation – Central…
Added 48 mins ago
CB
National Account Manager
Canadian Bar Association
Ottawa, ON
- Full-time
…portfolio of national accounts, serving as the primary relationship lead for multi-jurisdictional organizations and driving their retention, renewal, and growth. The ideal candidate is a…

Vykon

Practitioner Success & Education Specialist

Ottawa, ON, K2K 2X3, Canada

Compensation: $30.00 per hour (Equivalent to $62,400 annually). · Full-time

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Job details

Pay: Compensation: $30.00 per hour (Equivalent to $62,400 annually).
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

We are seeking a highly motivated, self-starting Functional Nutrition & Clinical Education Specialist to oin our healthcare team in Kanata, ON. The ideal candidate possesses a strong professional background in functional nutrition, naturopathy, or Hair Tissue Mineral Analysis (HTMA). In this multi-faceted role, you will bridge the gap between clinical excellence and brand engagement. You will oversee practitioner communications, triage complex inquiries, manage adverse reaction workflows, and author clear educational resources. Beyond clinical oversight, you will act as a dynamic public face for our brand - leveraging social media platforms and public speaking opportunities to teach complex procedural methods and protocol applications in an engaging, accessible format.

Core Responsibilities

Clinical Oversight & Protocol Alignment: Oversee complex practitioner communications and product/supplement recommendations. Ensure complete accuracy, safety, and unwavering quality aligned perfectly with established healthcare protocols, HTMA frameworks, and functional nutrition standards.
Staff &Contractor Education: Lead comprehensive product and protocol education initiatives for internal staff and external contractors. Maintain a consistent, deep understanding of specific formulations, biochemical usage, and application best practices across the entire team.
Reaction Triage & Quality Assurance: Act as the primary point of triage for practitioner or client reactions. Ensure rigorous documentation, clear clinical escalation, and timely resolution through strict, defined workflows while maintaining compliance with healthcare tracking requirements.
Escalation & Inbound Support: Serve as the ultimate escalation point for complex practitioner inquiries, providing sophisticated clinical support, answering advanced formulation questions, and ensuring appropriate next steps are executed seamlessly.
Resource Development & Tech Collaboration: Identify recurring practitioner misunderstandings, clinical FAQs, or information gaps. Collaborate directly with the Technology and Creative teams to conceptualize and develop clear, effective digital resources, job aids, and communications.
Content Creation & Technical Writing: Generate, refine, and update educational and support materials. This includes drafting precise practitioner alerts, training manuals, scientific presentations, and step-by-step procedural guides.
Quality Auditing & Clinical Integrity: Regularly audit team communications, consultations, and forum responses. Provide actionable, constructive feedback to staff to guarantee exceptional quality, message consistency, and medical/clinical integrity.
Public Speaking & Social Media Presence: Build and maintain an active, authoritative social media presence representing the brand. Confidently speak in front of large crowds, teaching advanced procedural methods in an easy-to-understand, engaging fashion to inspire and educate both clients and peers.

Qualifications & Experience Requirements

Required educational certification in Functional Nutrition, Naturopathy, Holistic Nutrition, or a closely related healthcare discipline.
Strong public speaking capabilities with a natural ability to captivate an audience, teach complex mechanisms effortlessly, and present comfortably on video/social media platforms.
Exceptional self-starter attitude with the autonomy to manage workflows, participate in cross-functional projects with Tech/Creative teams, and proactively solve clinical gaps.
Meticulous attention to detail regarding tracking data, clinical incident documentation, and quality assurance auditing.
Demonstrated expertise and hands-on practical experience interpreting Hair Tissue Mineral Analysis (HTMA) and designing accompanying protocols is not required but would be an asset.

Employment Details Schedule: Full-Time, 40 hours per week. Monday to Friday, 8:00 AM – 4:00 PM. Location: Kanata, ON (On-site requirement). Compensation: $30.00 per hour (Equivalent to $62,400 annually). Other Benefits: Competitive benefits package, vacation, staff product perks and more.

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More about this job

Responsibilities

The role involves overseeing practitioner communications, managing clinical protocols, and providing advanced support for product and supplement recommendations. Additionally, the specialist will lead educational initiatives, create technical content, and represent the brand through public speaking and social media.

Requirements

Candidates must hold a professional certification in functional nutrition, naturopathy, or a related healthcare discipline. Strong public speaking skills, clinical expertise, and the ability to manage complex workflows independently are essential for this position.

Skills

Functional nutrition
Naturopathy
Hair tissue mineral analysis
Clinical education
Public speaking
Technical writing
Quality assurance
Protocol development
Social media management
Staff training
Clinical documentation
Healthcare compliance
Data auditing
Cross-functional collaboration

Benefits

Competitive benefits package
Vacation
Staff product perks

Visa sponsorship

Not detected in the job text

Keywords

Functional Nutrition
Naturopathy
Hair Tissue Mineral Analysis
HTMA
Clinical Education
Practitioner Support
Protocol Alignment
Quality Assurance
Technical Writing
Public Speaking
Social Media
Healthcare Protocols
Biochemical Usage
Clinical Integrity
Documentation
Compliance
Training Manuals
Scientific Presentations
Auditing
Kanata

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