Information Technology Help Desk Technician
- Toronto, ON, Canada
Contract
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Job details
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- Contract
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- Posting language
- English
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Original job description
IT Helpdesk Technician
Toronto, ON (Onsite)
Contract
As a Help Desk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting, with the ability to deliver excellent face-to-face support.
Apple technical support
Basic PC, Mac, and Phone troubleshooting knowledge.
The candidates will cover the on-site desks and provide “Tier 1” support.
More about this job
Responsibilities
Provide on-site Tier 1 technical support to end users and help ensure hardware and software systems operate smoothly. Cover on-site help desks and troubleshoot PC, Mac, phone, and Apple-related technical issues.
Requirements
Candidates should have a strong foundation in PC, Mac, and phone troubleshooting, along with Apple technical support knowledge. The role requires the ability to provide effective face-to-face, on-site Tier 1 support.
Skills
- Apple Technical Support
- PC Troubleshooting
- Mac Troubleshooting
- Phone Troubleshooting
- Tier 1 Support
- End-User Support
- Hardware Support
- Software Support
- Face-to-Face Customer Support
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- Information Technology
- Help Desk
- IT Help Desk
- Technical Support
- Apple Technical Support
- PC Troubleshooting
- Mac Troubleshooting
- Phone Troubleshooting
- Tier 1 Support
- End-User Support
- On-Site Support
- Hardware
- Software
- Face-to-Face Support
- Information Technology Services