Technical Support Engineer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Summary: We are looking for an Intermediate Technical Support Engineer with strong experience in VMware, Windows Server administration, Linux environments, and IT service management processes. The ideal candidate will be responsible for server deployments, infrastructure support, incident management, and maintaining enterprise environments
Strong hands-on experience with VMware vSphere, virtual machines, and VM templates. Experience building and administering Windows Server environments. Strong knowledge of Active Directory, DHCP, DNS, and GPO management. Experience with Linux administration; familiarity with Red Hat Linux is an advantage. Working knowledge of ServiceNow, Incident Management, and Change Management processes. Understanding of server hardware installation, maintenance, and troubleshooting. Strong analytical, problem-solving, and communication skills. Ability to work effectively in a hybrid and collaborative environment.
More about this job
Responsibilities
Deploy servers and provide infrastructure support across enterprise environments, including VMware, Windows Server, and Linux systems. Manage incidents and changes, maintain server environments, and install, maintain, and troubleshoot server hardware.
Requirements
The role calls for strong hands-on experience with VMware vSphere, virtual machines, and VM templates, along with Windows Server administration and knowledge of Active Directory, DHCP, DNS, and Group Policy. Linux administration, familiarity with Red Hat Linux, ServiceNow and IT service management processes, server hardware troubleshooting, and strong analytical, communication, and collaboration skills are also sought.
Skills
- VMware vSphere
- Virtual Machines
- VM Templates
- Windows Server Administration
- Linux Administration
- Red Hat Linux
- Active Directory
- DHCP
- DNS
- Group Policy Management
- ServiceNow
- Incident Management
- Change Management
- Server Deployment
- Server Hardware Troubleshooting
- Problem-Solving
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- VMware
- VMware vSphere
- Virtual Machines
- VM Templates
- Windows Server
- Linux
- Red Hat Linux
- Active Directory
- DHCP
- DNS
- Group Policy
- ServiceNow
- IT Service Management
- Incident Management
- Change Management
- Server Deployment
- Infrastructure Support
- Enterprise Environments
- Server Hardware
- Installation
- Maintenance
- Troubleshooting
- Analytical Skills
- Problem-Solving
- Communication
- Hybrid Work