EPIC MyChart/Mobile Apps Analyst
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
An EPIC MyChart/Mobile Apps Analyst is an Epic EHR specialist who supports patient-facing digital healthcare applications, particularly MyChart, which allows patients to access medical records, schedule appointments, communicate with providers, view test results, and manage other healthcare activities.
Key responsibilities
Configure, build and maintain Epic MyChart patient portal functionality.
Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access.
Troubleshoot production issues and support application upgrades.
Perform unit testing, integration testing and user acceptance testing (UAT).
Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required.
Must-have candidate profile
Epic MyChart certification - Must Have
Hands-on Epic MyChart build, configuration and production support.
Experience with patient portal and mobile application workflows.
Testing, troubleshooting, documentation and stakeholder communication.
EpicCare Ambulatory experience is a strong advantage.
Key responsibilities
Configure, build and maintain Epic MyChart patient portal functionality.
Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access.
Troubleshoot production issues and support application upgrades.
Perform unit testing, integration testing and user acceptance testing (UAT).
Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required.
Must-have candidate profile
Epic MyChart certification - Must Have
Hands-on Epic MyChart build, configuration and production support.
Experience with patient portal and mobile application workflows.
Testing, troubleshooting, documentation and stakeholder communication.
EpicCare Ambulatory experience is a strong advantage.
More about this job
Responsibilities
Configure, build, and maintain Epic MyChart patient portal functionality and support mobile workflows such as login, scheduling, eCheck-in, messaging, notifications, and test-result access. Troubleshoot production issues, support upgrades and testing, and coordinate with related Epic, patient access, and integration teams.
Requirements
Epic MyChart certification is required, along with hands-on experience building, configuring, and supporting MyChart in production. Candidates should have experience with patient portal and mobile workflows, testing, troubleshooting, documentation, and stakeholder communication; EpicCare Ambulatory experience is a strong advantage.
Skills
- Epic MyChart
- Epic EHR
- MyChart Configuration
- Application Build
- Production Support
- Patient Portal Workflows
- Mobile Application Workflows
- Troubleshooting
- Unit Testing
- Integration Testing
- User Acceptance Testing
- Application Upgrades
- EpicCare Ambulatory
- Appointment Scheduling
- Patient Access
- Stakeholder Communication
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Technology
- Customer Service & Support
Keywords
- Epic MyChart
- Epic EHR
- Epic MyChart Certification
- EpicCare Ambulatory
- Patient Portal
- Mobile Applications
- Application Configuration
- Application Build
- Production Support
- Patient Login
- Appointment Scheduling
- eCheck-In
- Patient Messaging
- Notifications
- Test Results
- Unit Testing
- Integration Testing
- User Acceptance Testing
- Troubleshooting
- Application Upgrades
- Documentation
- Epic Ambulatory
- Cadence
- Prelude
- Patient Access
- Healthcare Integrations