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Added 6 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…responsibilities: The first responsibility will be working with the dealer development director to create territory and dealer reporting for better alignment between sales and manufacturing…
Added 6 mins ago
G
Account Service Manager - Toronto (CN Bilingual)
Geek+
Toronto, ON
- Full-time
Collect customer feedback and report on common issues or potential improvements. Collaborate with technical and development teams to enhance product functionality and customer experience.
Added 6 mins ago
DC
Intermediate Electrical Designer/Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $90,000 to $103,000 CAD / year
- Full-time
This position reports to the Electrical Hardware Development Manager and is part of the Mass Spec Hardware Development department located in Concord, Ontario, and will be an on-site role.
Added 6 mins ago
DC
Senior Electrical Engineer/Designer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,333 to $122,500 CAD / year
- Full-time
The Senior Electrical Engineer/Designer is responsible for leading the end-to-end development of analog and high-voltage power-supply modules and subsystems for SCIEX instruments, from…
Added 6 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Added 6 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living | Thu-Sat | 24 HR)
Connective
Mission, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Added 6 mins ago
PT - Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Added 6 mins ago
PT Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Added 6 mins ago
PT Residence Worker, Mental Health (Maple Place Staffed Living Upstairs)
Connective
Coquitlam, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Added 6 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Develop implementation guidance, configuration examples, technical documentation, and best practices.
Added 6 mins ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
…collaboration, curiosity, ownership and care are just as important as technical skill. We value transparency, a first-principles approach, and impact. We're ecstatic to welcome teammates…
Added 6 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 6 mins ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Our goal is to hire bright, hard-working people who share our values. We seek employees who are committed to continuous learning, career development, and advancement opportunities.
Added 6 mins ago
P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
Promote the company through community outreach, job fairs, and partnership development with educational institutions.
Added 6 mins ago
CD
Senior Accountant
Conwest Developments
Vancouver, BC
- $88,000 to $105,000 CAD / year
- Full-time
…Developments (“Conwest”) in 1991 to meet growing demand for integrated development solutions. Today, Conwest delivers commercial, industrial, and residential projects across Greater…
Added 6 mins ago
BH
Properties Asset Planner (Project Manager)
BC Hydro
Vancouver, BC
- Full-time
…building and asset condition assessments, maintenance inspections, technical reports, and operational…
Added 6 mins ago
BO
Senior Product Manager, Corporate and Structured Lending
Bank of China (Canada)
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager, Corporate & Structured Lending to lead the development, management, and governance of the Bank’s corporate lending products within our…
Added 21 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 21 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 21 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Translate complex technical and strategic topics into clear business language.
Added 21 mins ago
NR
Pursuit Manager
Norton Rose Fulbright
Montreal, QC
- Full-time
Bachelor’s or recognized technical college degree in marketing or business is an asset.
Added 21 mins ago
D
Gestionnaire, Médias
DAC
Montreal, QC
- Full-time
…expertise des plateformes de médias numériques (Google Ads, Meta Business Manager, DV360 et Campaign Manager 360), des outils d’analytique (Google Analytics) et des plateformes de gestion…

W3Global

Production Support Analyst (Akamai / Web Platforms)

Toronto, ON, Canada

$50 to $60 CAD / hour · Contract

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Job details

Pay: $50 to $60 CAD / hour
Job type: Contract
Apply by: Nov 26, 2026
Experience: 5+ years of Production/Application Support experience in enterprise environments.
Posting language: English
Posted: Oct 27, 2026

Original job description

Hybrid DownTown Toronto.

Job Title: Production Support Analyst (Akamai / Web Platforms)

Role Summary

We are seeking a Production Support Analyst with strong experience in Akamai, web platform support, cloud technologies, and incident management. The role is responsible for monitoring, troubleshooting, and supporting critical production environments while ensuring high availability, performance, and security of web applications and digital platforms.

Key Responsibilities

Monitor and support production environments, ensuring adherence to SLAs and operational excellence.
Troubleshoot and resolve application, network, system, DNS, SSL, and infrastructure-related issues.
Perform incident, problem, and change management activities in alignment with ITIL processes.
Manage and maintain Akamai delivery configurations, NetStorage, caching, routing, performance optimization, and security solutions.
Coordinate with Development, DevOps, CloudOps, infrastructure teams, and vendors to drive issue resolution and root cause analysis.
Administer domains, DNS records, URL redirects, SSL certificates, and user access management.
Monitor system performance, analyze trends, perform root cause analysis, and recommend improvements.
Support web platforms, cloud environments, and content delivery infrastructure across AWS, Azure, and related technologies.
Create and maintain operational documentation, runbooks, knowledge articles, and user guides.
Participate in on-call rotations and major incident response activities.
Deliver knowledge transfer and cross-training sessions to support team members.

Required Skills & Experience

5+ years of Production/Application Support experience in enterprise environments.
Strong hands-on experience with Akamai CDN, NetStorage, and Akamai delivery/security configurations.
Experience supporting AWS, Azure, NGINX, Apache, and modern web application environments.
Strong expertise in DNS management, SSL certificates, URL routing, and website delivery architecture.
Experience with Jira and Confluence administration and support.
Knowledge of Akamai security solutions including WAF, Kona Site Defender, Site Shield, Bot Manager, and Prolexic.
Familiarity with ITIL processes including Incident, Problem, and Change Management.
Experience managing production incidents, vendor escalations, and root cause reporting.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication skills with the ability to interact with technical and business stakeholders.

Preferred Qualifications

Previous experience supporting Akamai platforms or working as a Webmaster.
Experience with web hosting platforms such as Heroku or other PaaS solutions.
Knowledge of streaming platforms, media delivery, and content distribution.
Experience supporting mobile applications (iOS and Android).

Key Technologies

Akamai CDN, NetStorage, WAF, Site Shield, Kona Site Defender, Prolexic, AWS, Azure, NGINX, Apache, DNS, SSL, Jira, Confluence, AngularJS, Cloud Platforms, Incident Management, ITIL.

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More about this job

Responsibilities

Monitor, troubleshoot, and support production web platforms and cloud environments, maintaining availability, performance, security, and SLA compliance. Manage Akamai delivery and security configurations, DNS and SSL, incident and change processes, vendor coordination, operational documentation, and on-call response.

Requirements

Requires 5+ years of enterprise production or application support experience, hands-on Akamai CDN and NetStorage expertise, and experience with AWS, Azure, web servers, DNS, SSL, and web delivery. Candidates should also have ITIL incident, problem, and change management knowledge, Jira and Confluence experience, strong troubleshooting and communication skills, and experience with production incidents and root cause reporting.

Skills

Akamai CDN
NetStorage
AWS
Azure
NGINX
Apache
DNS Management
SSL Certificates
URL Routing
Web Application Support
Incident Management
ITIL
Jira
Confluence
Root Cause Analysis
Akamai Security Solutions

Visa sponsorship

Not detected in the job text

Keywords

Akamai CDN
NetStorage
Akamai Delivery Configurations
Web Application Firewall
Kona Site Defender
Site Shield
Bot Manager
Prolexic
AWS
Azure
NGINX
Apache
DNS
SSL Certificates
URL Redirects
Jira
Confluence
AngularJS
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Cloud Platforms
Content Delivery Infrastructure
Web Hosting
Heroku
Streaming Platforms
Media Delivery
Mobile Applications

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