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Added 45 mins ago
Clinic Manager
Passion Dental Group Inc.
Vancouver, BC
As a Clinic Manager, you’ll play a key leadership role in creating a positive experience for both patients and team members. You’ll help keep the practice running smoothly, support a strong…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
B
Revenue Operations Manager (OTE: upto 120k)
BoomerangFX
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Manager, Revenue Operations will oversee BoomerangFX’s expansion strategy across North America, driving sales growth and ensuring best-in-class execution in a rapidly scaling…
Added 2 hours ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 2 hours ago
EK
Floor Leader
Earls Kitchen + Bar
Toronto, ON
- $20 to $29 CAD / hour
- Part-time
We are looking for a passionate Shift Manager to grow our leadership team. As a Shift Manager, you’re committed to being your best self and working with integrity as you learn how to…
Added 2 hours ago
EK
Restaurant Assistant Manager
Earls Kitchen + Bar
Whistler, BC
- $50,000 to $70,000 CAD / year
- Full-time
We are looking for a dedicated Restaurant Assistant Manager who is excited to take the next step in their career. As an Assistant Manager, you'll have the unique opportunity to embark on a…
Added 3 hours ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Sudbury, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 4 hours ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 hours ago
NB
Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 5 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Nanaimo, BC
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 7 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 7 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 7 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 7 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 8 hours ago
LC
Meat Department Manager Full Time Day
Loblaw Companies Limited
Olds, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 8 hours ago
OR
Wireless Retail Manager - 3173 Moose Jaw
OSL Retail Services Inc
Moose Jaw, SK
- Other
…locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a…
Added 8 hours ago
IG
Account Manager
Insight Global
Toronto, ON
- $70,000 to $80,000 CAD / year
- Contract
- 3-5 years of Account Management, Customer Success, Client Services, Sales Support, or Inside Sales experience.
Added 8 hours ago
Store Manager
Clarks
Barrie, ON
Clarks is looking for a Store Manager to join the team!
Added 11 hours ago
WB
Assistant Store Manager
Whistler Blackcomb
Whistler, BC
- Temporary
Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
Added 13 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…support our shop, production efficiency, and overall project…
Added 13 hours ago
GR
Sales Supervisor - Karl Lagerfeld Paris (Part-Time)
GIII Retail Group
Calgary, AB
- Part-time
The Sales Supervisor works with the Assistant Manager and Store Manager to drive business success. They motivate the store team and provide a model of customer service excellence, while…
Added 13 hours ago
GR
Assistant Store Manager - Karl Lagerfeld Paris
GIII Retail Group
Calgary, AB
- Full-time
At Karl Lagerfeld Paris, our Assistant Managers directly help to drive our business success. They work directly with our Store Managers to promote operational effectiveness and ensure that…
Added 13 hours ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…

Closed listing

W3Global

Saviynt Platform Administration and Operations Consultant

Canada

Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Contract
Experience: Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Must

Saviynt, IGA, IAM, Provisioning, ServiceNow.

Role Summary

The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity Cloud platform. The role is responsible for platform stability, identity lifecycle operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM, application, infrastructure, security, compliance, HR, and vendor teams to maintain reliable and controlled Saviynt services.

Key Responsibilities

Administer, configure, monitor, and support the Saviynt EIC platform and associated identity governance services.
Perform daily platform health checks; monitor services, scheduled jobs, connectors, imports, reconciliations, workflows, tasks, queues, notifications, and provisioning activity.
Administer users, identities, accounts, applications, endpoints, entitlements, roles, access models, approval workflows, policies, rules, and administrative permissions.
Provide L3 support for complex incidents, service requests, provisioning failures, connector issues, workflow errors, data inconsistencies, certification problems, and platform defects.
Lead major-incident triage, business-impact assessment, technical coordination, recovery, stakeholder communication, and post-incident review.
Conduct root cause analysis for recurring issues and implement corrective and preventive actions, known-error records, monitoring improvements, or automation.
Log, prioritize, track, update, and resolve tickets within agreed SLAs and OLAs; escalate product defects to Saviynt and coordinate resolution through closure.
Support Joiner, Mover, Leaver, rehire, contractor, service-account, and digital-worker identity lifecycle processes, including exceptions and failed transactions.
Monitor authoritative-source feeds, identity correlation, duplicate identities, attribute quality, orphan accounts, dormant accounts, and lifecycle workflow exceptions; coordinate remediation with responsible teams.
Administer self-service access requests, entitlement catalogs, approval chains, delegation, notifications, birthright access, role assignments, and request-status issues.
Support access certification campaigns, including scope and reviewer maintenance, launch, reminders, escalations, troubleshooting, remediation tracking, and closure.
Maintain Segregation of Duties rules, conflict-detection logic, risk scores, mitigating controls, periodic analysis, and remediation records.
Manage Saviynt administrative access according to least-privilege principles and support periodic reviews of privileged platform users.
Support controlled configuration changes, CAB activities, release testing, deployment validation, patch assessments, feature enablement, and environment synchronization.
Maintain SOPs, runbooks, knowledge articles, configuration baselines, support matrices, operational checklists, and technical documentation.
Prepare daily, weekly, and monthly operational reporting covering service health, incidents, requests, SLA performance, job failures, lifecycle exceptions, certifications, SoD conflicts, risks, and improvement actions.
Participate in monthly service reviews and provide clear status, trends, root causes, risks, dependencies, and corrective-action progress.
Identify opportunities to automate recurring support tasks, reduce ticket volumes, improve monitoring, strengthen data quality, and improve mean time to resolve.

Mandatory Technical Skills

Hands-on experience administering and supporting Saviynt EIC or Saviynt Security Manager in a production enterprise environment.
Strong understanding of identity governance, identity lifecycle management, provisioning and deprovisioning, reconciliation, access requests, workflows, certifications, roles, and Segregation of Duties.
Experience troubleshooting Saviynt jobs, connectors, tasks, workflows, imports, provisioning transactions, analytics, notifications, and data-quality issues.
Working knowledge of Active Directory, Microsoft Entra ID, LDAP, databases, REST/SOAP APIs, SCIM, JSON, XML, SQL, OAuth, and secure service-account practices.
Experience with Saviynt analytics, actionable reports, email templates, user update rules, technical rules, workflows, and campaign administration.
Strong knowledge of ITIL-aligned incident, request, problem, change, release, major-incident, and knowledge-management processes.
Experience using ServiceNow or an equivalent ITSM platform and working within SLA- and OLA-driven managed services.
Ability to perform structured troubleshooting, log analysis, root cause analysis, impact assessment, and preventive-action planning.
Understanding of least privilege, privileged administrative access, audit evidence, risk controls, and compliance requirements.

Experience And Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline.
Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Demonstrated experience supporting business-critical IAM services in an onshore/offshore or managed-services operating model.
Experience handling L2/L3 escalations, major incidents, vendor cases, service reviews, audit requests, and operational reporting.
Strong analytical, problem-solving, documentation, stakeholder-management, and written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and participate in shift, on-call, or planned out-of-hours activities when required.

Preferred Skills And Certifications

Saviynt IGA certification or relevant Saviynt administration and operations training.
ITIL Foundation or higher certification.
Experience in regulated enterprise environments and with SOX, SOC, ISO 27001, PCI DSS, or similar audit and compliance requirements.
Knowledge of PowerShell, Python, Groovy, Java, or other scripting and automation technologies.
Experience with cloud platforms, PAM, SSO, SIEM, monitoring tools, CI/CD practices, or adjacent IAM technologies.
Exposure to platform upgrades, patch validation, performance tuning, disaster-recovery testing, or business-continuity activities.

Key Deliverables and Success Measures

Stable and available Saviynt services supported through effective monitoring, health checks, and timely remediation.
Incidents, requests, problems, and changes resolved within agreed SLA and OLA targets, with accurate ticket updates and stakeholder communication.
Reduced recurring incidents through completed root cause analysis and corrective and preventive actions.
Timely execution and remediation of JML, provisioning, reconciliation, access request, certification, and SoD operations.
Accurate identity, account, entitlement, ownership, governance, and risk data in the Saviynt platform.
Complete and audit-ready operational evidence, privileged-access reviews, service reports, SOPs, runbooks, and knowledge articles.
Successful monthly service reviews with transparent trends, risks, dependencies, and improvement actions.
Measurable improvement in platform reliability, ticket reduction, automation, data quality, and mean time to resolve.

About employer

More about this job

Responsibilities

Administer, monitor, configure, and provide L3 operational support for the Saviynt platform, including identity lifecycle processes, provisioning, access requests, certifications, and SoD controls. Manage incidents, changes, audit readiness, operational reporting, documentation, and service improvements in coordination with technical and business teams.

Requirements

Requires a bachelor's degree in a related discipline and typically 4–8 years of IAM/IGA experience, including 2–3 years of hands-on Saviynt administration or production support. Candidates should have strong Saviynt and identity governance expertise, ITIL-aligned service-management experience, familiarity with relevant identity technologies and APIs, and the ability to handle escalations, incidents, audits, and operational reporting.

Skills

Saviynt EIC Administration
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning and Reconciliation
Access Governance
Incident and Problem Management
ServiceNow
Connector and Workflow Troubleshooting
Access Certifications
Segregation of Duties
Active Directory
Microsoft Entra ID
REST and SOAP APIs
SQL
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Saviynt Enterprise Identity Cloud
Saviynt Security Manager
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning
Reconciliation
Access Requests
Access Certifications
Segregation of Duties
ServiceNow
Active Directory
Microsoft Entra ID
LDAP
REST APIs
SOAP APIs
SCIM
JSON
XML
SQL
OAuth
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
PowerShell
Python
Groovy
Java

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