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Added 5 mins ago
NI
Mechanical Engineering Co-op Student
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Ottawa, ON
- $28 to $30 CAD / hour
…networks, industry-leading precision instrumentation, complete data processing, analysis services, and software…
Added 5 mins ago
WL
Market Manager - Data Center & Energy
Weidmuller Ltd
Markham, ON
- $140,000 to $160,000 CAD / year
- Full-time
Position: Market Manager - Data Center & Energy
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Business Analyst (Requirements Management)
PROVINCIAL AEROSPACE LTD
St. John's, NL
- Full-time
PAL Aerospace is seeking a detail-oriented and analytical Business Analyst to support the Program Manager in St. John’s, NL.
Added 7 mins ago
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Manager, Network Ops Control Centre
Northwestel
Yellowknife, NT
- Full-time
The NOCC Manager is accountable for the monitoring, maintenance, repair, upgrading and overall central technical support of Northwestel’s network system including Internet Provider (IP)…
Added 7 mins ago
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Sales Account Manager
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- $75,000 to $95,000 CAD / year
- Full-time
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
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Sales Account Manager
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London, ON
- $70,000 to $90,000 CAD / year
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 20 mins ago
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AI Product Security Manager
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Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 20 mins ago
C
Quality Assurance Coordinator
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Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
…metrics. This includes to act as a first contact for the Country Manager and local team for quality related topics. And to ensure that quality aspects for Transport are adequately…
Added 20 mins ago
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Associate – Front Office Quant Engineer
TD
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- Full-time
The Quantitative Engineering and Development (QED) team is a front-office quantitative technology and analytics group within TD Securities that supports the Global Equity Derivatives…
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Senior Mongo DBA
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- Full-time
Utilize MongoDB Ops Manager for monitoring, patching, automation, and operational visibility
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Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 20 mins ago
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Senior Market Risk Analyst (5375)
TD
Toronto, ON
- Full-time
Develop, produce and maintain comprehensive market risk reports, ensuring data accuracy and relevance.
Added 20 mins ago
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Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
…platform engineer, you will be working on leading platform engineering team to pinpoint the system bottleneck, providing tangible solutions quickly to resolve platform issues, automating…
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CyberArk Operations Analyst (Idira)
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Toronto, ON · Waterloo, ON
- Full-time
Working closely with operational and engineering teams, the CyberArk Operations Analyst (Idira) supports troubleshooting, platform maintenance, service improvements, and project…
Added 21 mins ago
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Sales and Business Development Manager
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AB · Edmonton, AB
- Full-time
The Sales & Business Development Manager is responsible for driving revenue growth through active pipeline development, disciplined sales execution, and strong team leadership. This role…
Added 21 mins ago
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Senior Project Manager
OnX
Toronto, ON
- Full-time
Currently we are seeking a Project Manager to drive client-based Professional Services engagements within our Cloud, Data & AI group - including cloud migration and modernization, data…
Added 21 mins ago
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BIM Coordinator
Techaxis, Inc
Toronto, ON · Greater Toronto Area, Canada
- Contract
Coordinate and collaborate with the Project BIM Manager.
Added 36 mins ago
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Software Support Specialist
Henry Schein One Canada
Surrey, BC
- $71,000 to $86,000 CAD / year
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Added 37 mins ago
Junior Program Administrator
L3Harris Technologies
Montreal, QC
The Associate in Program Management supports the Program Manager in planning, executing, and delivering projects within scope, budget, and timeline.
Added 37 mins ago
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Buyer
Wajax
Montreal, QC · Quebec, QC · Prince George, BC · Acheson, AB · Gloucester Glen, ON · Edmonton, AB · Langley (District), BC · Toronto, ON · London, ON · Sudbury, ON · ON · Mississauga, ON · Stoney Creek, ON · Lively, ON · Langley, BC · Gloucester, ON · Lachine, QC
- Full-time
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Added 37 mins ago
SS
Security Operations Team Lead
Safe Software
Remote, Canada
- $126,000 to $137,000 CAD / year
- Full-time
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5+ years in security operations, incident response, or a closely related security engineering discipline, including 1–2 years leading a team - as a manager, team lead, or technical lead…
Added 37 mins ago
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Program Manager, International TacCIS
General Dynamics Missions System International
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 37 mins ago
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Program Manager, International TacCIS
General Dynamics Missions System International
Ottawa, ON · Calgary, Alberta
- $130,000 to $165,000 CAD / year
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At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 49 mins ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
BDO Digital’s Vancouver office is looking for a Senior Manager to join our Data & AI Consulting Practice team and own the following responsibilities:
Added 50 mins ago
NF
Commercial Manager - Construction
Natural Forces
Halifax, NS
- Temporary
As the Commercial Manager - Construction, you will play a key role in supporting the delivery of renewable energy construction projects across Canada and internationally. Working closely…

W3Global

Saviynt Platform Administration and Operations Consultant

Canada

Contract

Apply About employer

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Job details

Job type: Contract
Experience: Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Must

Saviynt, IGA, IAM, Provisioning, ServiceNow.

Role Summary

The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity Cloud platform. The role is responsible for platform stability, identity lifecycle operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM, application, infrastructure, security, compliance, HR, and vendor teams to maintain reliable and controlled Saviynt services.

Key Responsibilities

Administer, configure, monitor, and support the Saviynt EIC platform and associated identity governance services.
Perform daily platform health checks; monitor services, scheduled jobs, connectors, imports, reconciliations, workflows, tasks, queues, notifications, and provisioning activity.
Administer users, identities, accounts, applications, endpoints, entitlements, roles, access models, approval workflows, policies, rules, and administrative permissions.
Provide L3 support for complex incidents, service requests, provisioning failures, connector issues, workflow errors, data inconsistencies, certification problems, and platform defects.
Lead major-incident triage, business-impact assessment, technical coordination, recovery, stakeholder communication, and post-incident review.
Conduct root cause analysis for recurring issues and implement corrective and preventive actions, known-error records, monitoring improvements, or automation.
Log, prioritize, track, update, and resolve tickets within agreed SLAs and OLAs; escalate product defects to Saviynt and coordinate resolution through closure.
Support Joiner, Mover, Leaver, rehire, contractor, service-account, and digital-worker identity lifecycle processes, including exceptions and failed transactions.
Monitor authoritative-source feeds, identity correlation, duplicate identities, attribute quality, orphan accounts, dormant accounts, and lifecycle workflow exceptions; coordinate remediation with responsible teams.
Administer self-service access requests, entitlement catalogs, approval chains, delegation, notifications, birthright access, role assignments, and request-status issues.
Support access certification campaigns, including scope and reviewer maintenance, launch, reminders, escalations, troubleshooting, remediation tracking, and closure.
Maintain Segregation of Duties rules, conflict-detection logic, risk scores, mitigating controls, periodic analysis, and remediation records.
Manage Saviynt administrative access according to least-privilege principles and support periodic reviews of privileged platform users.
Support controlled configuration changes, CAB activities, release testing, deployment validation, patch assessments, feature enablement, and environment synchronization.
Maintain SOPs, runbooks, knowledge articles, configuration baselines, support matrices, operational checklists, and technical documentation.
Prepare daily, weekly, and monthly operational reporting covering service health, incidents, requests, SLA performance, job failures, lifecycle exceptions, certifications, SoD conflicts, risks, and improvement actions.
Participate in monthly service reviews and provide clear status, trends, root causes, risks, dependencies, and corrective-action progress.
Identify opportunities to automate recurring support tasks, reduce ticket volumes, improve monitoring, strengthen data quality, and improve mean time to resolve.

Mandatory Technical Skills

Hands-on experience administering and supporting Saviynt EIC or Saviynt Security Manager in a production enterprise environment.
Strong understanding of identity governance, identity lifecycle management, provisioning and deprovisioning, reconciliation, access requests, workflows, certifications, roles, and Segregation of Duties.
Experience troubleshooting Saviynt jobs, connectors, tasks, workflows, imports, provisioning transactions, analytics, notifications, and data-quality issues.
Working knowledge of Active Directory, Microsoft Entra ID, LDAP, databases, REST/SOAP APIs, SCIM, JSON, XML, SQL, OAuth, and secure service-account practices.
Experience with Saviynt analytics, actionable reports, email templates, user update rules, technical rules, workflows, and campaign administration.
Strong knowledge of ITIL-aligned incident, request, problem, change, release, major-incident, and knowledge-management processes.
Experience using ServiceNow or an equivalent ITSM platform and working within SLA- and OLA-driven managed services.
Ability to perform structured troubleshooting, log analysis, root cause analysis, impact assessment, and preventive-action planning.
Understanding of least privilege, privileged administrative access, audit evidence, risk controls, and compliance requirements.

Experience And Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline.
Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Demonstrated experience supporting business-critical IAM services in an onshore/offshore or managed-services operating model.
Experience handling L2/L3 escalations, major incidents, vendor cases, service reviews, audit requests, and operational reporting.
Strong analytical, problem-solving, documentation, stakeholder-management, and written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and participate in shift, on-call, or planned out-of-hours activities when required.

Preferred Skills And Certifications

Saviynt IGA certification or relevant Saviynt administration and operations training.
ITIL Foundation or higher certification.
Experience in regulated enterprise environments and with SOX, SOC, ISO 27001, PCI DSS, or similar audit and compliance requirements.
Knowledge of PowerShell, Python, Groovy, Java, or other scripting and automation technologies.
Experience with cloud platforms, PAM, SSO, SIEM, monitoring tools, CI/CD practices, or adjacent IAM technologies.
Exposure to platform upgrades, patch validation, performance tuning, disaster-recovery testing, or business-continuity activities.

Key Deliverables and Success Measures

Stable and available Saviynt services supported through effective monitoring, health checks, and timely remediation.
Incidents, requests, problems, and changes resolved within agreed SLA and OLA targets, with accurate ticket updates and stakeholder communication.
Reduced recurring incidents through completed root cause analysis and corrective and preventive actions.
Timely execution and remediation of JML, provisioning, reconciliation, access request, certification, and SoD operations.
Accurate identity, account, entitlement, ownership, governance, and risk data in the Saviynt platform.
Complete and audit-ready operational evidence, privileged-access reviews, service reports, SOPs, runbooks, and knowledge articles.
Successful monthly service reviews with transparent trends, risks, dependencies, and improvement actions.
Measurable improvement in platform reliability, ticket reduction, automation, data quality, and mean time to resolve.

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More about this job

Responsibilities

Administer, monitor, configure, and provide L3 operational support for the Saviynt platform, including identity lifecycle processes, provisioning, access requests, certifications, and SoD controls. Manage incidents, changes, audit readiness, operational reporting, documentation, and service improvements in coordination with technical and business teams.

Requirements

Requires a bachelor's degree in a related discipline and typically 4–8 years of IAM/IGA experience, including 2–3 years of hands-on Saviynt administration or production support. Candidates should have strong Saviynt and identity governance expertise, ITIL-aligned service-management experience, familiarity with relevant identity technologies and APIs, and the ability to handle escalations, incidents, audits, and operational reporting.

Skills

Saviynt EIC Administration
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning and Reconciliation
Access Governance
Incident and Problem Management
ServiceNow
Connector and Workflow Troubleshooting
Access Certifications
Segregation of Duties
Active Directory
Microsoft Entra ID
REST and SOAP APIs
SQL
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Saviynt Enterprise Identity Cloud
Saviynt Security Manager
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning
Reconciliation
Access Requests
Access Certifications
Segregation of Duties
ServiceNow
Active Directory
Microsoft Entra ID
LDAP
REST APIs
SOAP APIs
SCIM
JSON
XML
SQL
OAuth
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
PowerShell
Python
Groovy
Java

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