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Added 12 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Specialized IT Consultant – IBM Maximo Manage with extensive hands-on experience in Maximo configuration, functional implementation, work management, asset and…
Added 12 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
…with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps, application security, and cloud security posture management across AWS…
Added 22 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Specialized IT Consultant – IBM Maximo Manage with extensive hands-on experience in Maximo configuration, functional implementation, work management, asset and…
Added 22 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Specialized IT Consultant – IBM Maximo Manage with extensive hands-on experience in Maximo configuration, functional implementation, work management, asset and…
Added 22 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Specialized IT Consultant – IBM Maximo Manage with extensive hands-on experience in Maximo configuration, functional implementation, work management, asset and…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
…with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps, application security, and cloud security posture management across AWS…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
…with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps, application security, and cloud security posture management across AWS…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
…with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps, application security, and cloud security posture management across AWS…
Added 1 day ago
R
Manager Technology - Eagle Product Consultant
Raise
Toronto, ON
- Full-time
The Manager, Technology – Eagle Product Consultant with deep investment accounting expertise and hands-on experience in Eagle platform development, configuration, and support. In this role,…
Added 1 day ago
IW
Manager Insights and Reporting
IG Wealth Management
ON · Ontario, Canada
- Full-time
We are seeking a Reporting and Insights Manager to help shape the future of knowledge and content management at IGM. In this role, you will lead the evolution of a machine learning search…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
PR
Sr Lead-IT Infrastructure Ops (Associate Manager)
Peel Regional Police
Brampton, ON
- $165,396 to $179,322 CAD / year
- Full-time
…Storage, Backup, Servers, Exchange, Databases and the data centre environment and technology. They provide daily leadership to the Infrastructure Supervisors and their teams, ensuring…
Added 1 day ago
MF
Manager Insights and Reporting
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are seeking a Reporting and Insights Manager to help shape the future of knowledge and content management at IGM. In this role, you will lead the evolution of a machine learning search…
Added 1 day ago
B
Senior DevOps Engineer
BuzzClan
Toronto, ON
- Contract
…container orchestration, AWS networking, identity and access management, encryption, monitoring, and production troubleshooting. Particular emphasis will be placed on diagnosing AWS Glue…
Added 1 day ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
SharePoint Developer
Exchange Technology Services Inc.
Winnipeg, MB
Apply application lifecycle management practices, including solutions, managed environments, pipelines, and source control, for consistent testing, deployment, and release.
Added 2 days ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Review technical deliverables throughout design and development to identify quality gaps, redesign needs and cross-release impacts.
Added 2 days ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance (Adobe)
N2P Systems
Toronto, ON
- Full-time
…on CDN and edge reliability, web performance, observability, release engineering, incident management, resilience, and third-party integrations rather than traditional server…
Added 2 days ago
Expert Product Manager – Netwrix Auditor
Netwrix Corporation
Canada
The ideal candidate combines deep product management expertise with strong knowledge of data security posture management, compliance auditing and regulatory frameworks (HIPAA, PCI-DSS,…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 days ago
A
Demo Engineer
Ashby
Canada
- Full-time
…selling time, demos drift out of date, and every new product release widens the gap between what Ashby can do and what we can actually show live. Your job is to close that…
Added 3 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Specialized IT Consultant – IBM Maximo Manage with extensive hands-on experience in Maximo configuration, functional implementation, work management, asset and…

Closed listing

W3Global

Saviynt Platform Administration and Operations Consultant

Canada

Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Contract
Experience: Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Must

Saviynt, IGA, IAM, Provisioning, ServiceNow.

Role Summary

The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity Cloud platform. The role is responsible for platform stability, identity lifecycle operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM, application, infrastructure, security, compliance, HR, and vendor teams to maintain reliable and controlled Saviynt services.

Key Responsibilities

Administer, configure, monitor, and support the Saviynt EIC platform and associated identity governance services.
Perform daily platform health checks; monitor services, scheduled jobs, connectors, imports, reconciliations, workflows, tasks, queues, notifications, and provisioning activity.
Administer users, identities, accounts, applications, endpoints, entitlements, roles, access models, approval workflows, policies, rules, and administrative permissions.
Provide L3 support for complex incidents, service requests, provisioning failures, connector issues, workflow errors, data inconsistencies, certification problems, and platform defects.
Lead major-incident triage, business-impact assessment, technical coordination, recovery, stakeholder communication, and post-incident review.
Conduct root cause analysis for recurring issues and implement corrective and preventive actions, known-error records, monitoring improvements, or automation.
Log, prioritize, track, update, and resolve tickets within agreed SLAs and OLAs; escalate product defects to Saviynt and coordinate resolution through closure.
Support Joiner, Mover, Leaver, rehire, contractor, service-account, and digital-worker identity lifecycle processes, including exceptions and failed transactions.
Monitor authoritative-source feeds, identity correlation, duplicate identities, attribute quality, orphan accounts, dormant accounts, and lifecycle workflow exceptions; coordinate remediation with responsible teams.
Administer self-service access requests, entitlement catalogs, approval chains, delegation, notifications, birthright access, role assignments, and request-status issues.
Support access certification campaigns, including scope and reviewer maintenance, launch, reminders, escalations, troubleshooting, remediation tracking, and closure.
Maintain Segregation of Duties rules, conflict-detection logic, risk scores, mitigating controls, periodic analysis, and remediation records.
Manage Saviynt administrative access according to least-privilege principles and support periodic reviews of privileged platform users.
Support controlled configuration changes, CAB activities, release testing, deployment validation, patch assessments, feature enablement, and environment synchronization.
Maintain SOPs, runbooks, knowledge articles, configuration baselines, support matrices, operational checklists, and technical documentation.
Prepare daily, weekly, and monthly operational reporting covering service health, incidents, requests, SLA performance, job failures, lifecycle exceptions, certifications, SoD conflicts, risks, and improvement actions.
Participate in monthly service reviews and provide clear status, trends, root causes, risks, dependencies, and corrective-action progress.
Identify opportunities to automate recurring support tasks, reduce ticket volumes, improve monitoring, strengthen data quality, and improve mean time to resolve.

Mandatory Technical Skills

Hands-on experience administering and supporting Saviynt EIC or Saviynt Security Manager in a production enterprise environment.
Strong understanding of identity governance, identity lifecycle management, provisioning and deprovisioning, reconciliation, access requests, workflows, certifications, roles, and Segregation of Duties.
Experience troubleshooting Saviynt jobs, connectors, tasks, workflows, imports, provisioning transactions, analytics, notifications, and data-quality issues.
Working knowledge of Active Directory, Microsoft Entra ID, LDAP, databases, REST/SOAP APIs, SCIM, JSON, XML, SQL, OAuth, and secure service-account practices.
Experience with Saviynt analytics, actionable reports, email templates, user update rules, technical rules, workflows, and campaign administration.
Strong knowledge of ITIL-aligned incident, request, problem, change, release, major-incident, and knowledge-management processes.
Experience using ServiceNow or an equivalent ITSM platform and working within SLA- and OLA-driven managed services.
Ability to perform structured troubleshooting, log analysis, root cause analysis, impact assessment, and preventive-action planning.
Understanding of least privilege, privileged administrative access, audit evidence, risk controls, and compliance requirements.

Experience And Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline.
Typically 4-8 years of IAM/IGA experience, including at least 2-3 years of hands-on Saviynt platform administration or production support experience.
Demonstrated experience supporting business-critical IAM services in an onshore/offshore or managed-services operating model.
Experience handling L2/L3 escalations, major incidents, vendor cases, service reviews, audit requests, and operational reporting.
Strong analytical, problem-solving, documentation, stakeholder-management, and written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and participate in shift, on-call, or planned out-of-hours activities when required.

Preferred Skills And Certifications

Saviynt IGA certification or relevant Saviynt administration and operations training.
ITIL Foundation or higher certification.
Experience in regulated enterprise environments and with SOX, SOC, ISO 27001, PCI DSS, or similar audit and compliance requirements.
Knowledge of PowerShell, Python, Groovy, Java, or other scripting and automation technologies.
Experience with cloud platforms, PAM, SSO, SIEM, monitoring tools, CI/CD practices, or adjacent IAM technologies.
Exposure to platform upgrades, patch validation, performance tuning, disaster-recovery testing, or business-continuity activities.

Key Deliverables and Success Measures

Stable and available Saviynt services supported through effective monitoring, health checks, and timely remediation.
Incidents, requests, problems, and changes resolved within agreed SLA and OLA targets, with accurate ticket updates and stakeholder communication.
Reduced recurring incidents through completed root cause analysis and corrective and preventive actions.
Timely execution and remediation of JML, provisioning, reconciliation, access request, certification, and SoD operations.
Accurate identity, account, entitlement, ownership, governance, and risk data in the Saviynt platform.
Complete and audit-ready operational evidence, privileged-access reviews, service reports, SOPs, runbooks, and knowledge articles.
Successful monthly service reviews with transparent trends, risks, dependencies, and improvement actions.
Measurable improvement in platform reliability, ticket reduction, automation, data quality, and mean time to resolve.

About employer

More about this job

Responsibilities

Administer, monitor, configure, and provide L3 operational support for the Saviynt platform, including identity lifecycle processes, provisioning, access requests, certifications, and SoD controls. Manage incidents, changes, audit readiness, operational reporting, documentation, and service improvements in coordination with technical and business teams.

Requirements

Requires a bachelor's degree in a related discipline and typically 4–8 years of IAM/IGA experience, including 2–3 years of hands-on Saviynt administration or production support. Candidates should have strong Saviynt and identity governance expertise, ITIL-aligned service-management experience, familiarity with relevant identity technologies and APIs, and the ability to handle escalations, incidents, audits, and operational reporting.

Skills

Saviynt EIC Administration
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning and Reconciliation
Access Governance
Incident and Problem Management
ServiceNow
Connector and Workflow Troubleshooting
Access Certifications
Segregation of Duties
Active Directory
Microsoft Entra ID
REST and SOAP APIs
SQL
Root Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Saviynt Enterprise Identity Cloud
Saviynt Security Manager
Identity Governance and Administration
Identity and Access Management
Identity Lifecycle Management
Provisioning
Reconciliation
Access Requests
Access Certifications
Segregation of Duties
ServiceNow
Active Directory
Microsoft Entra ID
LDAP
REST APIs
SOAP APIs
SCIM
JSON
XML
SQL
OAuth
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
PowerShell
Python
Groovy
Java

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