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Added 12 mins ago
Cloud Specialist (AWS Certified)
Webhorse Technologies
Inuvik, NT
Full-time
We are currently seeking an AWS Certified Cloud Specialist to join our dynamic team. In this role, you will have the opportunity to drive digital innovation in the Arctic by delivering…
Added 12 mins ago
IT Support Technician (Microsoft Solutions Specialist)
Webhorse Technologies
Inuvik, NT
Full-time
We need an IT Support Technician specializing in Microsoft solutions. Provide critical tech support for SME offices, enhancing Arctic productivity and competitiveness.
Added 12 mins ago
Senior Engineer - ServiceNow Development
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
$87,780 to $122,892 CAD / year
Full-time
…and delivering innovative ServiceNow solutions that enhance service management processes and elevate the employee experience. In this position, you'll work with cutting-edge platform…
Added 43 mins ago
IT Workplace Professional
Roche
Laval, QC · Canada DIA Campus
Full-time
Monitor and keep the service level agreement with the business for onsite IT support (Incidents, Requests fulfilments, etc., according to ITIL best practices).
Added 2 hours ago
ES-U26-40R Career Specialist, Integrated Employment Services
Springboard
Toronto, ON · Scarborough, ON
Full-time
Engage in ongoing training in motivational interviewing, disability awareness, and data-informed service delivery to enhance client support.
Added 2 hours ago
Specialist, Order Management - Americas
AVEVA
Calgary, AB
Full-time
Support the Invoicing Specialist on the invoicing process for orders that were handled by you so that invoices are raised and sent the customer on time.
Added 3 hours ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11603
Added 3 hours ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11603
Added 3 hours ago
Privacy Impact Assessment (PIA) Specialist – Senior - RQ11603
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11603
Added 3 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11686
Added 3 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11686
Added 3 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11686
Added 3 hours ago
Systems Testing/QA Specialist – Senior - RQ11690
S M Software Solutions Inc
Toronto, ON
Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11690
Added 3 hours ago
Systems Testing/QA Specialist – Senior - RQ11690
S M Software Solutions Inc
Toronto, ON
Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11690
Added 3 hours ago
Systems Testing/QA Specialist – Senior - RQ11690
S M Software Solutions Inc
Toronto, ON
Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11690
Added 3 hours ago
ES-U26-40R Career Specialist, Integrated Employment Services
Springboard
Remote, Canada
Full-time · Remote
Engage in ongoing training in motivational interviewing, disability awareness, and data-informed service delivery to enhance client support.
Added 4 hours ago
Financial Crime Analyst
Aviso Wealth
Remote, Canada
$85,000 to $100,000 CAD / year
Full-time · Remote
…employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner…
Added 4 hours ago
Financial Crime Analyst
Aviso Wealth
Remote, Canada
$85,000 to $100,000 CAD / year
Full-time · Remote
…employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner…
Added 5 hours ago
Senior Financial Specialist (SRP)
The University of British Columbia
Vancouver, BC
$4,881 to $5,255 CAD / month
Full-time
This position provides a diverse range of senior clerical and financial support for various large-sized and/or complex units within the VP Research & Innovation Portfolio.
Added 5 hours ago
Financial Crime Analyst
Aviso
Vancouver, BC
$85,000 to $100,000 CAD / year
Full-time
…employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner…
Added 5 hours ago
Financial Crime Analyst
Aviso
Toronto, ON
$85,000 to $100,000 CAD / year
Full-time
…employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner…
Added 5 hours ago
Assistant Manager, Trade Finance Operations - Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management…
Added 5 hours ago
Banking Advisor
RBC
Regina, SK
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
Client Advisor Intern
RBC
Brantford, ON
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
Client Advisor Intern
RBC
Brantford, ON
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…

Wagepoint

Onboarding Specialist

Remote, Canada

Pay: $48,000 to $65,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who we are:

At Wagepoint, we're good people. It's easy to feel that way when you're surrounded by folks doing the best work of their careers, building great payroll software for small businesses across Canada.

Our team brings together diverse backgrounds, perspectives, experiences, and ideas to make payroll the easiest part of running a business.

We're remote-first, growing, and looking for passionate people who don't settle for the first solution or the way it's been done before. We care deeply about our customers and each other, and understand that when it comes to payroll, getting it right matters.

Our values guide how we work and what we expect from one another:

Cultivate Impact by focusing on what matters most and delivering meaningful outcomes for our customers.
Unify as One Team by collaborating openly, communicating clearly, and rallying around shared goals.
Stay Curious and Kind by challenging assumptions, learning quickly, and leading with empathy.

If you want to build the future of payroll in a place where your ideas are welcomed and your contributions matter, look no further!

The role at high level:

We’re looking for a talented Onboarding Specialist who’s eager to help small businesses feel confident using payroll technology even if they’ve never touched it before. You’ll guide new clients through setup, ensure compliance, and set them up for long-term success with Wagepoint. You will report directly to our Onboarding Team Lead.

What you'll be expected to own:

Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run.
Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements.
Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform.
Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track.
Maintain complete and accurate onboarding records, including setup instructions, support notes, and system configurations in internal tools.
Identify pain points and recurring issues in the onboarding journey and recommend improvements to streamline the process and enhance the client experience.

What you bring to the table:

1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation.
Solid understanding of payroll compliance and taxation basics.
Willingness to learn and adapt as payroll legislation, internal processes, and product features change.
Strong communication skills with the ability to explain payroll concepts clearly.
Experience managing KYC/KYB and other compliance documentation.
High attention to detail and strong organizational skills.
Ability to investigate and resolve onboarding issues independently while knowing when to collaborate or escalate.
Comfortable working in a CRM-driven environment (e.g., HubSpot) to track onboarding progress, tasks, and client communication, along with tools like Google Workspace and video conferencing platforms.
Collaborative, self-directed, and adaptable in a fast-paced, remote environment.

Bonus points if:

You have your PCP designation or are working toward it.
You’re a member of the National Payroll Institute (NPI).
You’ve worked with payroll software or HR/payroll platforms.
You’re bilingual in French and English.
You’ve worked in a remote or distributed team environment.

What we bring to the table:

Impact: Dig in and directly contribute to Wagepoint’s growth and success.

Culture: Work alongside a team that genuinely enjoys solving problems together, celebrates wins, supports one another through challenges, and still finds time for the occasional terrible joke.

Growth: We believe learning is part of the job. We’re committed to helping you Get Better Every Day (a representation of our Stay Curious and Kind value!) by offering professional development, new experiences, and career growth as we continue to evolve.

Innovation: Curiosity and experimentation encouraged! Bring ideas, challenge assumptions, responsibly utilize AI, and help shape better ways of working.

Remote: Work from wherever you do your best work. Wagepoint has always been remote-first, giving you flexibility, autonomy, and hopefully a little extra time with the people (and pets) you love.

Ready to join the team? Apply now and help us continue making payroll the easiest part of running a business.

Next steps:

If this sounds like the right fit, we’d love to hear from you! No need for a formal cover letter, just send us your resume and if you’d like, a few lines about what excites you about the opportunity.

If we agree it's a great match, someone from our team will reach out to schedule a call.

Psssst!

In 2026, we were recognized as one of Canada's Best Workplaces for Mental Wellness and Inclusion. That commitment extends to our hiring process, where we strive to create an experience that is welcoming, respectful, and inclusive from day one.

We welcome applicants from all backgrounds, experiences, identities, and perspectives, and we're committed to building a workplace where everyone can thrive.

As a remote company, all interviews are conducted virtually. If you require accommodation at any stage of the recruitment process, please let us know. We're happy to support you!

**This job posting is for an existing vacancy.

As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.

Apply About employer

More about this job

Responsibilities

Manage the end-to-end onboarding process for new clients, ensuring accurate payroll configuration and compliance. Provide effective training and support to help clients successfully navigate the payroll platform.

Requirements

Requires at least one year of experience in Canadian payroll processing or client onboarding. Candidates should possess strong communication skills, attention to detail, and familiarity with payroll compliance and CRM tools.

Skills

Payroll processing
Payroll compliance
Client onboarding
Taxation basics
KYC/KYB compliance
CRM management
HubSpot
Google Workspace
Communication skills
Attention to detail
Organizational skills
Problem solving
Training delivery
Remote collaboration

Benefits

Professional development
Career growth opportunities
Remote work flexibility
Inclusive workplace

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Onboarding
Compliance
Taxation
KYC
KYB
HubSpot
CRM
Google Workspace
PCP designation
National Payroll Institute
Remote-first
Software
Client support
Implementation
Training
Canadian payroll

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