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Added 2 mins ago
restaurant assistant manager
Stacked
Port Hope, ON
Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 2 mins ago
Bartender- Serveur - Busboy
Groupe Social
Montreal, QC
Full-time
…maintaining a clean and organized bar and dining area. The team member will clear and reset tables, assist with stocking supplies, support opening and closing duties, and collaborate with…
Added 2 mins ago
Co-op Accountant, Assurance and Accounting (January 2027)
ACCA Careers
Windsor, ON
Temporary
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 2 mins ago
Customer Service Professional - Bilingual III ( English & French )
Robertson & Company Ltd.
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Contract
Responsible for contributing to a strong collaborative team and building customer working relationships while providing excellent customer service.
Added 2 mins ago
2026-2027 Special Education Teacher K-12 - Auditory Oral Deaf And Hard of Hearing - Applicant Pool Open & Promotional
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Added 2 mins ago
Registered Nurse (RN), NSWOC - Full-time
VON Canada
Sarnia, ON
$47.51 to $51.51 CAD / hour
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…offer role autonomy and a collaborative environment where each team member plays a critical role in delivering high-quality client care. We believe in investing in our staff's growth and…
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Imperial Brady
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…Newfoundland and Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that…
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Imperial Brady
Quebec, QC
…Newfoundland and Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that…
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Class 3 Driver - Sany
Imperial Brady
Sherbrooke, QC
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Added 3 mins ago
Senior Director, Data & Analytics
University Pension Plan
Toronto, ON
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Added 3 mins ago
Merchandise Processing Team Member - Whitby (Full Time)
Talize Inc / Recycling Rewards
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Full-time
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Added 3 mins ago
Retail Floor Team Member - Windsor (Part-Time)
Talize Inc / Recycling Rewards
Windsor, ON
Part-time
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Added 3 mins ago
Merchandise Processing Team Member - Windsor (Full Time)
Talize Inc / Recycling Rewards
Windsor, ON
Full-time
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Added 3 mins ago
IT Support Specialist - 12 Month Contract
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…deliver a seamless and consistent employee experience. As a key member of the IT team, you will be working with a talented team of IT technicians that are responsible for supporting…
Added 17 mins ago
Customer Service Representative
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Seaforth, ON
Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Seaforth, Goderich Street West location.
Added 17 mins ago
Library Assistant - Course Material and Reserve Services
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Guelph, ON
…and to the Regional Agricultural College at Ridgetown. As a member of the Ontario Council of University Libraries (OCUL) network and partner in the shared OMNI discovery system with other…
Added 17 mins ago
207-26 Personal Support Worker, Inpatient Unit, Regular Part-Time x2, Clinton and Seaforth
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Clinton, ON · Seaforth, ON
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Added 17 mins ago
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Added 31 mins ago
Summer Student, Assurance and Accounting (Various Locations) - May 2027
ACCA Careers
Neepawa, MB
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We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 31 mins ago
Accountant, Assurance and Accounting - Various Locations - Jan/May/Sept 2027
ACCA Careers
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Added 31 mins ago
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Added 31 mins ago
Care Coordinator #096-26
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As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
Added 31 mins ago
Maintenance Manager
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Hamilton, ON
Full-time
Be an integral member of the Plant’s Management team that provides strategic direction to the approximately 500 associates. (450 unionized and 50 Salaried)
Added 31 mins ago
Team Assistant
Ontario Health atHome
Sudbury, ON · Greater Sudbury, ON
Full-time
As a Team Assistant (Permanent, Full-Time; Location: Sudbury or Sault Ste. Marie), you will provide support for the assigned team in their daily activities to ensure that patients receive…

Wagepoint

Onboarding Specialist

Remote, Canada

Pay: $48,000 to $65,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who we are:

At Wagepoint, we're good people. It's easy to feel that way when you're surrounded by folks doing the best work of their careers, building great payroll software for small businesses across Canada.

Our team brings together diverse backgrounds, perspectives, experiences, and ideas to make payroll the easiest part of running a business.

We're remote-first, growing, and looking for passionate people who don't settle for the first solution or the way it's been done before. We care deeply about our customers and each other, and understand that when it comes to payroll, getting it right matters.

Our values guide how we work and what we expect from one another:

Cultivate Impact by focusing on what matters most and delivering meaningful outcomes for our customers.
Unify as One Team by collaborating openly, communicating clearly, and rallying around shared goals.
Stay Curious and Kind by challenging assumptions, learning quickly, and leading with empathy.

If you want to build the future of payroll in a place where your ideas are welcomed and your contributions matter, look no further!

The role at high level:

We’re looking for a talented Onboarding Specialist who’s eager to help small businesses feel confident using payroll technology even if they’ve never touched it before. You’ll guide new clients through setup, ensure compliance, and set them up for long-term success with Wagepoint. You will report directly to our Onboarding Team Lead.

What you'll be expected to own:

Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run.
Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements.
Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform.
Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track.
Maintain complete and accurate onboarding records, including setup instructions, support notes, and system configurations in internal tools.
Identify pain points and recurring issues in the onboarding journey and recommend improvements to streamline the process and enhance the client experience.

What you bring to the table:

1+ year of experience processing Canadian payroll or supporting clients in payroll onboarding, support, or implementation.
Solid understanding of payroll compliance and taxation basics.
Willingness to learn and adapt as payroll legislation, internal processes, and product features change.
Strong communication skills with the ability to explain payroll concepts clearly.
Experience managing KYC/KYB and other compliance documentation.
High attention to detail and strong organizational skills.
Ability to investigate and resolve onboarding issues independently while knowing when to collaborate or escalate.
Comfortable working in a CRM-driven environment (e.g., HubSpot) to track onboarding progress, tasks, and client communication, along with tools like Google Workspace and video conferencing platforms.
Collaborative, self-directed, and adaptable in a fast-paced, remote environment.

Bonus points if:

You have your PCP designation or are working toward it.
You’re a member of the National Payroll Institute (NPI).
You’ve worked with payroll software or HR/payroll platforms.
You’re bilingual in French and English.
You’ve worked in a remote or distributed team environment.

What we bring to the table:

Impact: Dig in and directly contribute to Wagepoint’s growth and success.

Culture: Work alongside a team that genuinely enjoys solving problems together, celebrates wins, supports one another through challenges, and still finds time for the occasional terrible joke.

Growth: We believe learning is part of the job. We’re committed to helping you Get Better Every Day (a representation of our Stay Curious and Kind value!) by offering professional development, new experiences, and career growth as we continue to evolve.

Innovation: Curiosity and experimentation encouraged! Bring ideas, challenge assumptions, responsibly utilize AI, and help shape better ways of working.

Remote: Work from wherever you do your best work. Wagepoint has always been remote-first, giving you flexibility, autonomy, and hopefully a little extra time with the people (and pets) you love.

Ready to join the team? Apply now and help us continue making payroll the easiest part of running a business.

Next steps:

If this sounds like the right fit, we’d love to hear from you! No need for a formal cover letter, just send us your resume and if you’d like, a few lines about what excites you about the opportunity.

If we agree it's a great match, someone from our team will reach out to schedule a call.

Psssst!

In 2026, we were recognized as one of Canada's Best Workplaces for Mental Wellness and Inclusion. That commitment extends to our hiring process, where we strive to create an experience that is welcoming, respectful, and inclusive from day one.

We welcome applicants from all backgrounds, experiences, identities, and perspectives, and we're committed to building a workplace where everyone can thrive.

As a remote company, all interviews are conducted virtually. If you require accommodation at any stage of the recruitment process, please let us know. We're happy to support you!

**This job posting is for an existing vacancy.

As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.

Apply About employer

More about this job

Responsibilities

Manage the end-to-end onboarding process for new clients, ensuring accurate payroll configuration and compliance. Provide effective training and support to help clients successfully navigate the payroll platform.

Requirements

Requires at least one year of experience in Canadian payroll processing or client onboarding. Candidates should possess strong communication skills, attention to detail, and familiarity with payroll compliance and CRM tools.

Skills

Payroll processing
Payroll compliance
Client onboarding
Taxation basics
KYC/KYB compliance
CRM management
HubSpot
Google Workspace
Communication skills
Attention to detail
Organizational skills
Problem solving
Training delivery
Remote collaboration

Benefits

Professional development
Career growth opportunities
Remote work flexibility
Inclusive workplace

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Onboarding
Compliance
Taxation
KYC
KYB
HubSpot
CRM
Google Workspace
PCP designation
National Payroll Institute
Remote-first
Software
Client support
Implementation
Training
Canadian payroll

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