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Added 25 mins ago
TM
Manager, Collections and Registration
Toronto Metropolitan University
Toronto, ON
- Full-time
The Image Centre (IMC) is seeking a Manager, Collections and Registration to oversee, safeguard and elevate our world-class photography and archival holdings. In this high-impact role, you…
Added 25 mins ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Following an internal transition of our current manager, we are looking for a new Canada Branch Manager – Quiz Room & Bomb Squad (M/F) to drive the development of our 9 corporate locations…
Added 25 mins ago
HC
Clinical Research Site Manager - Toronto
Health Careers Canada
Mississauga, ON
- Full-time
Contribute to the Clinical Development Plan (CDP) and Integrated Evidence Plan (IEP) across Research, Development, and LCM
Added 25 mins ago
WC
Manager, District Sales
White Cap Canada
Barrie, ON
- Full-time
…sales partners. Engage and inspire the team to drive profitable business results. Monitor, analyze and report on district sales results. Define and plan the district selling organization to…
Added 25 mins ago
SC
Department Manager, Clothing, Avalon Mall
Sport Chek
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
As a Department Sales Manager of Clothing, you have a passion for sports and live an active lifestyle.
Added 1 hour ago
L
Retail Store Manager
Lovisa
Sudbury, ON · Greater Sudbury, Canada
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 1 hour ago
J
Director, Financial Planning and Analysis
Jobgether
Canada
- Full-time
Act as a strategic finance partner to senior leaders, challenging assumptions and supporting business cases, program design, workforce planning, country expansion, investment decisions, and…
Added 1 hour ago
W
Customer Service Manager
Walmart
Fort Saskatchewan, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
LC
Fresh Food Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
As a Department Manager in Training. you'll complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and…
Added 1 hour ago
R
ASPIRE Sustain Product Development Lead
Roche
Mississauga, ON
- Full-time
We are seeking an ASPIRE Product Development Lead (Product Area Manager) to serve as the senior content authority for the Product Area. Working as part of the Product Area Troika alongside…
Added 2 hours ago
TR
Superintendent, Environmental Strategy
Teck Resources Limited
Trail, BC
- Full-time
Reporting to the Manager, Environment & Lands, the Superintendent, Environmental Strategy (known internally at Teck as Superintendent, Integrated Environmental Programs) is accountable for…
Added 2 hours ago
F
Area Sales Executive
Ferrero
Field, BC
- Full-time
…territories and clients to ensure integration with all headquarter business initiatives and Functions. In this role you will be directly reporting to the Field Sales…
Added 2 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
ES
Lead AI Engineer - TCO Agent Platform
EPAM Systems
Canada
- Full-time
…greenfield, proactive FinOps AI platform. You will oversee the development, orchestration, and governance of an ecosystem comprising 8 specialized AI agents (e.g., Commitment Optimization,…
Added 2 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 2 hours ago
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Inside Account Manager
Grand & Toy
Vaughan, ON
- Full-time
Are you ready to drive growth, forge new relationships, and make a real impact? As an Inside Account Manager at Grand & Toy, you’ll be at the forefront of our sales strategy, winning new…
Added 3 hours ago
ES
Senior AI/ML Delivery Manager
EPAM Systems
Toronto, ON
- Full-time
EPAM is looking for a Sr. AI/ML Delivery Manager to serve as the senior AI delivery advisor responsible for guiding our client’s engineering organization from isolated AI experimentation to…
Added 3 hours ago
S
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
- Full-time
Collaborate with other business units to identify security risks within their respective operational areas, make recommendations for appropriate security control remediation items and…
Added 3 hours ago
R
Manager, Scientific Research and Experimental Development
Ryan
Saskatoon, SK
- Full-time
The Scientific Research and Experimental Development (“SR&ED”) Manager (“Manager”) is responsible for assisting clients in identifying and claiming SR&ED tax credits and then assisting the…
Added 3 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…solutions developed and deployed by the Urban Rail Signaling business line and compliance to safety principles, industry specific standards and best practices for the development of…
Added 3 hours ago
V
Consulting Manager- EPM Consulting Toronto, Canada
Voiant
Toronto, ON
- $180,000 to $185,000 CAD / year
- Full-time
Support business development activities, including client growth and new opportunity development for Voiant's EPM practice.
Added 3 hours ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Elaborate and formulate strategic business plans
Added 3 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…solutions developed and deployed by the Urban Rail Signaling business line and compliance to safety principles, industry specific standards and best practices for the development of…
Added 3 hours ago
BI
Branch Sales Manager - Supply Chain / MUST have Sales experience
Barbachano International, Inc.
ON · Ontario, Canada
- Full-time
…to invest in technology, process improvement, and employee development while maintaining a collaborative, customer-focused…

Wagonmaster Group

Automotive Fixed Operations Support Specialist – SmartVMA

AB, Canada
Calgary, AB, T2C 5P1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Automotive Fixed Operations Support Specialist – SmartVMA

Use Your Dealership Experience Without the Dealership Grind

Do you know dealership Service Operations inside and out?

Are you an experienced Service Advisor or Service Manager who understands Fixed Operations, enjoys working with people, and is ready for a change from the long hours and weekend demands of dealership life?

This could be the opportunity you're looking for.

We are looking for an experienced automotive dealership Fixed Operations professional to join our team as an Automotive Fixed Operations Support Specialist.

In this role, you will work alongside our Sales Representatives at automotive dealerships to introduce, demonstrate, train and support customers using SmartVMA. You will use the knowledge you've gained working inside a dealership to help other Service Departments understand and successfully use the program.

This is not a traditional sales role. Our Sales Representatives lead the business development and sales relationship. Your role is to be the Fixed Operations expert and customer-facing trainer who can speak the language of the dealership, demonstrate the program, teach users and provide ongoing support.

What You'll Do

Attend automotive dealerships with Sales Representatives and support customer meetings.
Present and demonstrate SmartVMA to dealership personnel.
Train and teach Service Department personnel on how to use the program effectively.
Explain processes and concepts clearly to Service Advisors, Service Managers and dealership management.
Provide ongoing customer support and follow-up after implementation.
Build strong working relationships with dealership Service Departments and Fixed Operations teams.
Understand customer needs and help determine how SmartVMA can best support their Service Department.
Troubleshoot questions and help customers resolve issues.
Work with the Sales Representative to ensure customers receive a high level of support throughout the relationship.
Travel to automotive dealerships throughout Canada and occasionally the United States.

What We're Looking For

MUST HAVE

Current or previous experience working in an automotive dealership Fixed Operations environment.
Strong understanding of dealership Service Department operations and processes.
Comfortable working directly with dealership personnel and management.
Strong, clear verbal communication skills in English.
Confident presenting, demonstrating and training in front of individuals or groups.
Comfortable learning and working with technology-based programs.
Technically comfortable and able to learn software, troubleshoot questions and explain solutions to others.
Professional and presentable when representing the company at customer dealerships.
Organized, self-motivated and able to work independently.
Willing and able to travel up to 50% of the time.

NICE TO HAVE

Experience training or coaching dealership personnel.
Experience with dealership management systems or other automotive software.
Strong understanding of Service Department metrics, processes and profitability.
Previous sales, business development or customer-facing experience.
Experience presenting to dealership management or groups.

Why Make the Move?

If you've worked in dealership Service Operations, you already know the demands of the job - long days, customer pressure, busy Service Departments and working weekends.

This role gives you the opportunity to take the knowledge you've built inside the dealership and use it to help other dealerships succeed, without being tied to the daily grind of running a Service Department. You'll work with a team, meet dealerships across Canada, train and support customers, and become a trusted Fixed Operations resource.

Travel

Travel can be up to 50% of the time, typically during the first and third weeks of each month.

Travel will primarily be throughout Alberta, British Columbia and Ontario, with occasional travel to the United States, including our Washington distributorship and/or conferences.

Travel arrangements and reimbursement will vary depending on location and logistics and may include mileage reimbursement and/or a monthly vehicle allowance.

Position Details

Location: Calgary, Alberta Employment Type: Full-Time Department: Operations / Customer Support Compensation: $65,000–$70,000 base salary, plus mileage reimbursement and monthly vehicle allowance

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More about this job

Responsibilities

The specialist will travel to automotive dealerships to demonstrate the SmartVMA program and train service department personnel on its effective use. They will act as a fixed operations expert, providing ongoing support and troubleshooting to ensure customer success.

Requirements

Candidates must have extensive experience in automotive dealership fixed operations and a strong understanding of service department processes. Excellent communication and presentation skills are required, along with the ability to travel up to 50% of the time.

Skills

Fixed operations
Service department management
Customer training
Software demonstration
Technical troubleshooting
Public speaking
Relationship management
Business development support
Process improvement
Communication skills
Presentation skills
Software proficiency
Automotive industry knowledge

Benefits

Mileage reimbursement
Monthly vehicle allowance

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
SmartVMA
Service Advisor
Service Manager
Dealership Management Systems
Software Training
Customer Support
Business Development
Technical Support
Operations
Client Relations
Automotive Software
Service Department Metrics
Profitability
Field Support

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