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Added 13 hours ago
LD
TECH Specialist
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.58 CAD / hour
- Other
The job of a London Drugs TECH Specialist is to provides sales assistance to our customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones,…
Added 19 hours ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
…both revenue moments. Service quality comes first in both. A specialist who has not solved the problem in front of them has not earned the next conversation. Your job is to make that…
Added 21 hours ago
Inside Sales Coordinator
CMP Group Ltd.
Vaughan, ON
The Inside Sales Coordinator is responsible for growing sales within the existing customer base and supporting the outside sales and CSR team throughout Canada. This role develops and…
Added 1 day ago
HP
Terittory Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
You'll focus on larger deals/opportunities and value and/or volume portfolio management, selling a range of company products and solutions - supported by presales and inside sales resources.
Added 1 day ago
F
Sales & Operations Support Specialist (12+ months)
FUJIFILM
Toronto, ON
- Other
As the Sales & Operations Support Specialist, you will oversee the daily management of sales orders and provide necessary presale support. Your role includes optimizing processes and…
Added 1 day ago
R
Inside Sales Specialist
Rotork
Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 1 day ago
M
Inside Sales & Client Onboarding Specialist
Mantoria
Mississauga, ON
- Full-time
We are seeking an Inside Sales & Client Onboarding Specialist to manage the full lifecycle of a client relationship, from first contact to a smooth, successful start. You will split your…
Added 1 day ago
R
Inside Sales Specialist
Rotork
AB · Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 1 day ago
GV
Spécialiste, équipe de croissance des patients
Groupe Vision
Montreal, QC
- Full-time
The Patient Growth Specialist is a sales-focused outbound contact center professional responsible for converting marketing-generated leads into consultations, retaining patients at risk of…
Added 1 day ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
The Inside Sales Specialist will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing…
Added 1 day ago
FD
Représentant(e) au développement des affaires / Business Development Representative
Firme drh - Recrutement
Montreal, QC
- Full-time
Bonus plan based on sales and qualified meetings actually held;
Added 1 day ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and delivery promise integrity; clean handoff to Application Specialist on deep technical pre-sales; clean handoff to Technical Support on post-sale technical issues. Owns the relationship;…
Added 1 day ago
ML
Client Intake Specialist (Remote – Canada)
Maimone Legal
Remote, Canada
- $40,000 CAD / year
- Full-time
- Remote
Relevant Backgrounds: Legal Intake · Client Intake · Inside Sales · Admissions Advisor · Enrollment Counselor · Customer Success · Insurance Sales · Financial Services · Hospitality · Call…
Added 1 day ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together…
Added 2 days ago
W
Associate Specialist - Quotations
Wesco
Calgary, AB
- Full-time
Communicates with account representatives, account executives, and inside sales reps to ensure quotes and resulting orders are complete.
Added 2 days ago
D
Shopping & Marketplace Strategist (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Comfort working inside a consultative sales motion and contributing to audit and proposal work
Added 2 days ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Comfort working inside a consultative sales motion and contributing to audit and proposal work
Added 2 days ago
Sales Support Specialist - Bilingual
Mettler Toledo
Mississauga, ON
As our Inside Sales Representative, you will play a critical role in driving growth and enabling the success of our Field Sales Organization. In this role, you will serve as both a trusted…
Added 2 days ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 2 days ago
HP
Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
You'll focus on larger deals/opportunities and value and/or volume portfolio management, selling a range of company products and solutions - supported by presales and inside sales resources.
Added 2 days ago
GE
Inside Sales - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 3 days ago
Copywriter and Content Developer
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Manager, Marketing, Creative and Content, the Copywriter & Content Specialist’s primary responsibilities involve creating persuasive and compelling copy to drive sales,…
Added 3 days ago
M(
Field Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
This role sits within Marketing, working alongside Sales and Product to make sure every trade show, conference, and webinar builds real pipeline, not just brand awareness. You'll report to…
Added 3 days ago
Bloomberg On-Site Support Specialist
Bloomberg
Toronto, ON
As a Support Specialist with Bloomberg On-Site Support (BOS) in Toronto, you will provide high-touch technology support for Bloomberg colleagues and business groups based at our 161 Bay…
Added 3 days ago
K
Account Manager
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…

Wagonmaster Group

Automotive Fixed Operations Support Specialist -SmartVMA

Richmond, BC, V6V 1Y5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Automotive Fixed Operations Support Specialist – SmartVMA

Use Your Dealership Experience Without the Dealership Grind

Do you know dealership Service Operations inside and out?

Are you an experienced Service Advisor or Service Manager who understands Fixed Operations, enjoys working with people, and is ready for a change from the long hours and weekend demands of dealership life?

This could be the opportunity you're looking for.

We are looking for an experienced automotive dealership Fixed Operations professional to join our team as an Automotive Fixed Operations Support Specialist.

In this role, you will work alongside our Sales Representatives at automotive dealerships to introduce, demonstrate, train and support customers using SmartVMA. You will use the knowledge you've gained working inside a dealership to help other Service Departments understand and successfully use the program.

This is not a traditional sales role. Our Sales Representatives lead the business development and sales relationship. Your role is to be the Fixed Operations expert and customer-facing trainer who can speak the language of the dealership, demonstrate the program, teach users and provide ongoing support.

What You'll Do

Attend automotive dealerships with Sales Representatives and support customer meetings.
Present and demonstrate SmartVMA to dealership personnel.
Train and teach Service Department personnel on how to use the program effectively.
Explain processes and concepts clearly to Service Advisors, Service Managers and dealership management.
Provide ongoing customer support and follow-up after implementation.
Build strong working relationships with dealership Service Departments and Fixed Operations teams.
Understand customer needs and help determine how SmartVMA can best support their Service Department.
Troubleshoot questions and help customers resolve issues.
Work with the Sales Representative to ensure customers receive a high level of support throughout the relationship.
Travel to automotive dealerships throughout Canada and occasionally the United States.

What We're Looking For

MUST HAVE

Current or previous experience working in an automotive dealership Fixed Operations environment.
Strong understanding of dealership Service Department operations and processes.
Comfortable working directly with dealership personnel and management.
Strong, clear verbal communication skills in English.
Confident presenting, demonstrating and training in front of individuals or groups.
Comfortable learning and working with technology-based programs.
Technically comfortable and able to learn software, troubleshoot questions and explain solutions to others.
Professional and presentable when representing the company at customer dealerships.
Organized, self-motivated and able to work independently.
Willing and able to travel up to 50% of the time.

NICE TO HAVE

Experience training or coaching dealership personnel.
Experience with dealership management systems or other automotive software.
Strong understanding of Service Department metrics, processes and profitability.
Previous sales, business development or customer-facing experience.
Experience presenting to dealership management or groups.

Why Make the Move?

If you've worked in dealership Service Operations, you already know the demands of the job - long days, customer pressure, busy Service Departments and working weekends.

This role gives you the opportunity to take the knowledge you've built inside the dealership and use it to help other dealerships succeed, without being tied to the daily grind of running a Service Department. You'll work with a team, meet dealerships across Canada, train and support customers, and become a trusted Fixed Operations resource.

Travel

Travel can be up to 50% of the time, typically during the first and third weeks of each month.

Travel will primarily be throughout Alberta, British Columbia and Ontario, with occasional travel to the United States, including our Washington distributorship and/or conferences.

Travel arrangements and reimbursement will vary depending on location and logistics and may include mileage reimbursement and/or a monthly vehicle allowance.

Position Details

Location: Richmond, British Columbia Employment Type: Full-Time Department: Operations / Customer Support Compensation: $65,000–$70,000 base salary, plus mileage reimbursement and monthly vehicle allowance

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More about this job

Responsibilities

The specialist will travel to automotive dealerships to demonstrate, train, and support personnel on the SmartVMA program. They will act as a subject matter expert to help service departments optimize their operations and resolve technical issues.

Requirements

Candidates must have significant experience in automotive dealership fixed operations and service department processes. Strong communication, presentation, and technical skills are required, along with the ability to travel up to 50% of the time.

Skills

Fixed operations
Service department management
Customer training
Public speaking
Software demonstration
Technical troubleshooting
Relationship management
Business development
Process improvement
Communication skills
Presentation skills
Software proficiency
Automotive industry knowledge

Benefits

Mileage reimbursement
Monthly vehicle allowance

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fixed Operations
Service Advisor
Service Manager
SmartVMA
Dealership Management Systems
Software Training
Customer Support
Business Development
Operations
Training
Coaching
Profitability
Metrics
Travel
Customer-facing

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