Automotive Service Equipment Technician
Calgary, AB | Full-Time | Annual Salary: $56,000–$60,000
About the Role
Are you mechanically inclined, enjoy troubleshooting equipment, and have experience in the automotive industry?
Wagonmaster Group, Canada's exclusive distributor of BG Products, is looking for an Automotive Equipment Specialist to join our Calgary team.
In this hands-on role, you will be responsible for maintaining, repairing and refurbishing automotive service equipment, providing technical support to customers and colleagues, and training automotive technicians on equipment operation and BG product applications.
This is a varied position that combines hands-on mechanical work, problem-solving, customer support and occasional field service. The successful candidate will be comfortable working independently, travelling to customer locations and assisting with warehouse operations when needed.
Key Responsibilities
- Troubleshoot, diagnose, repair and maintain automotive service equipment in the warehouse and at customer locations.
- Refurbish equipment and ensure it is maintained in proper working condition.
- Provide telephone and remote technical support to customers and colleagues, helping diagnose equipment issues and guide repairs.
- Train and educate automotive technicians on proper equipment operation and BG product applications.
- Maintain accurate repair records to support equipment tracking and inventory control.
- Assist with monitoring equipment, product inventory and supply levels.
- Maintain a clean, organized and safe work environment.
- Communicate service delays, equipment issues and other concerns to the appropriate team members.
- Provide delivery route coverage when required to support the Customer Service and Delivery team.
- Operate commercial delivery vehicles, which may include vehicles equipped with lift gates.
- Assist with other operational duties as business needs require.
Qualifications and Experience
- Automotive service or mechanical experience is preferred.
- An automotive certificate is an asset; equivalent relevant hands-on experience will also be considered.
- Strong mechanical aptitude and the ability to troubleshoot and diagnose equipment problems.
- Comfortable providing technical support and explaining repair procedures to others.
- Strong verbal and written English communication skills.
- Excellent problem-solving, organizational and time-management skills.
- Able to work independently with minimal supervision.
- Dependable, professional and comfortable working in a small, fast-paced business environment.
- Valid driver's licence and a clean driving record.
- Must own and maintain a reliable, compatible personal vehicle for work-related travel.
Physical and Working Requirements
- Comfortable working in a warehouse and field-service environment, including exposure to varying weather conditions.
- Able to stand for extended periods and perform repetitive bending.
- Able to lift and carry approximately 60 lbs and move loads of up to 150 lbs with assistance from a hand truck.
Compensation
Annual salary: $56,000–$60,000, depending on qualifications and experience.
Why Join Wagonmaster Group?
Join a Canadian automotive solutions business supporting dealerships and independent automotive service facilities. You'll have a hands-on role where your mechanical knowledge, troubleshooting ability and customer service skills make a direct contribution to our customers and team.
