Business Administraton Lead

The opportunity

The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the role focuses on identifying process improvement opportunities, enhancing operational efficiency, and implementing strategic initiatives that support organizational performance and long-term growth.

The role

• Operations Management: Lead and coordinate daily office operations, administrative processes, and project workflows to ensure efficiency, consistency, and operational excellence.
• Team Leadership: Provide guidance and support to administrative staff, prioritize and coordinate workloads, and foster effective communication across departments.
• Financial Administration & Reporting: Monitor budgets, track financial performance, prepare business reports, and analyze key metrics to support informed decision-making.
• Business Analytics: Generate, review, and interpret operational and financial reports, providing insights that support management strategies and business objectives.
• Customer Billing & Revenue Management: Manage customer invoicing processes, including distribution via mail, email, or customer portals, while ensuring accuracy and timely billing.
• Job Costing & Revenue Review: Maintain accountability for job costing, revenue tracking, and compliance with customer requirements, ensuring all billable charges are accurately captured.
• Customer Onboarding Support: Serve as a primary point of contact for new customers and collaborate with Finance to coordinate customer setup and required documentation.
• Accounts Receivable Support: Partner with the Accounts Receivable team to assist with collections and resolve customer account inquiries as needed.
• Work-in-Progress (WIP) Management: Conduct regular reviews of WIP reports to ensure accuracy and provide meaningful data for weekly management reporting.
• Payroll & ERP Administration: Support time entry and data management within NorthPoint's ERP system for payroll processing and job costing purposes.
• Vendor Management: Assist with vendor onboarding, invoice processing, information gathering, and communication with Accounts Payable to maintain strong supplier relationships.
• Procurement & Inventory Control: Support purchase order administration, inventory management, and expense tracking, ensuring accurate allocation of costs and GL coding.
• Employee Expense Administration: Review, code, and process employee expense submissions in accordance with company policies.
• Financial Performance Support: Partner with the General Manager to review financial performance, ensuring revenues, margins, indirect costs, and other key financial indicators are accurately captured and analyzed.
• Administrative Support: Provide general administrative assistance as required, including telephone coverage, reception duties, mail and courier coordination, visitor support, and office supply management.
• Additional Responsibilities: Perform other administrative and operational duties as assigned to support branch and organizational objectives.

The candidate

• Education: Diploma or degree in Business Administration, Accounting, Finance, or a related field.
• Professional Experience: Minimum of 3-5 years of experience in an administrative or business support role, preferably within a full-cycle accounting environment.
• Financial Acumen: Strong background in accounting administration, including knowledge of debits and credits, general ledger (G/L) management, job costing principles, and the ability to interpret and analyze profit and loss (P&L) statements.
• Technical Proficiency: Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience working with ERP systems, preferably Traverse, is considered a strong asset.
• Analytical Skills: Detail-oriented with strong organizational, analytical, and problem-solving abilities, capable of managing multiple priorities in a fast-paced environment.
• Communication & Collaboration: Excellent interpersonal and communication skills, with the ability to build effective relationships and collaborate across all levels of the organization.

Key competencies

• Results-Oriented & Proactive: Highly organized professional with exceptional attention to detail and a strong ability to effectively prioritize workloads, manage competing deadlines, and drive results.
• Technical Proficiency: Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) with demonstrated experience using ERP systems, preferably Traverse, to support operational and financial activities.
• Relationship Management: Strong interpersonal skills with the ability to build trusted relationships, collaborate cross-functionally, and deliver outstanding service to internal and external stakeholders.
• Communication Excellence: Effective verbal and written communicator, capable of presenting information clearly, professionally, and confidently across all levels of the organization.
• Accuracy, Integrity & Confidentiality: Demonstrates exceptional accuracy in data entry and financial administration while maintaining the highest standards of ethics, discretion, and confidentiality when handling sensitive business information.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.