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Added 3 mins ago
CM
Farm Tractor Operators - SNOW REMOVAL - 24/7 Availability
Clintar Markham, ON
Ajax, ON
- $26 to $35 CAD / hour
- Part-time
$26 to $35 (based on experience) plus $150 to $250 weekly standby pay for the Winter Season (standby is based off experience)
Added 3 mins ago
EM
Customer Service Representative - Port Hawkesbury
Enterprise Mobility
Port Hawkesbury, NS
- $20.57 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 3 mins ago
VE
Customer Fulfillment Representative
Veolia Environnement SA
Oakville, ON
- Full-time
We are looking for dedicated individuals to deliver a great customer experience with each interaction while having a hand in making the world a better place. Working in the Customer…
Added 3 mins ago
D
Wealth Management Advisor
Desjardins
Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
Please note that other combinations of qualifications and relevant experience may be considered
Added 3 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 18 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Experience developing and managing manufacturers' representative networks.
Added 18 mins ago
LR
Sales Development Representative
Let's Roam
Canada
- Contract
1–2 years of experience in sales, sales development, appointment setting, or a similar customer-facing role.
Added 18 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
1–3 years of B2B sales, territory sales, account management, or similar customer-facing experience (industry experience isn't required, as full training is provided)
Added 18 mins ago
TT
Sales Representative
Tiki Tax
Kelowna, BC
- Part-time
- Sales or marketing experience is an asset but not required.
Added 18 mins ago
LC
Credit Representative ( Parental leave replacement)
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Credit Representative is responsible for managing the release of customer orders and collection of payment for an assigned portfolio of accounts. The Credit Representative works closely…
Added 18 mins ago
GA
Senior Immigration Law Clerk / Paralegal
Green and Spiegel
Toronto, ON
- Full-time
…various types of immigration files depending on their level of experience and tenure with the…
Added 18 mins ago
G&
Forward Deployed AI Engineer
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $140,000 to $180,000 CAD / year
- Full-time
…considered. Candidates should bring at least three years of relevant…
Added 18 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 18 mins ago
ZS
Sales Representative - Ottawa, ON
Zedcor Security Solutions
Ottawa, ON
- Full-time
Zedcor is looking to add to our existing sales organization in the Ottawa area. We are looking to hire Sales Representative. Sales Representatives are a crucial position as we continue to…
Added 18 mins ago
BS
Business Development Representative
Bulletproof Solutions Inc
Fredericton, NB
- Full-time
Generate Sales Qualified Leads (SQLs) within our Ideal Customer Profile (ICP).
Added 33 mins ago
PT
Technician I - Audio Visual
Paladin Technologies
Vancouver, BC
- Full-time
Previous experience (1–3 years) in audiovisual installation is an asset; related experience in electrical, mechanical, or construction environments will also be considered.
Added 33 mins ago
PT
Technician lI - Audio Visual
Paladin Technologies
Vancouver, BC
- Full-time
3 - 5 years’ experience installing AV Systems preferred but experience from an electrical, mechanical and/or construction environment will be considered.
Added 33 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
3 years clinical experience using high levels of independent assessment skills
Added 33 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
3 years clinical experience using high levels of independent assessment skills
Added 33 mins ago
M
Licensed Assistant
Manulife
Burlington, ON
- Full-time
…work closely with clients to ensure a smooth and professional experience. The ideal candidate is detail-oriented, highly organized, and comfortable managing a range of tasks in a fast-paced…
Added 33 mins ago
CO
Assistant Program Coordinator - Youth
City of New Westminster
New Westminster, BC · Youth Services, British Columbia
- Full-time
- Temporary
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 33 mins ago
HR
Sales Associate - Retail
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
- Part-time
…providing product information, and delivering a positive shopping experience. They help maintain store appearance by organizing displays, restocking shelves, and ensuring cleanliness. The…
Added 33 mins ago
CSSR2
UFA Co-operative Ltd.
St. Paul, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 33 mins ago
TH
Patient Transport Representative (Part Time) -CVH Patient Transport
Trillium Health Partners
Mississauga, ON
- Part-time
Maintain open and timely communication with Customer Support Call Centre and Leadership team via phone or in person
Added 33 mins ago
TH
Food Service Representative (Part Time)-Q Nutrition & Food Services
Trillium Health Partners
Toronto, ON
- Part-time
Previous hospital experience working in Nutrition & Food Services an asset

Wajax

Business Systems Analyst- EDI

Montreal, QC, Canada
Lachine, QC, H8T 3J1, Canada

Full-time

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Job details

Job type: Full-time
Experience: Work Experience: 2-3 years
Posting language: English
Posted: Nov 3, 2026

Original job description

The Opportunity

Conducts complex, thorough and technical analysis of management systems, workflows and requirements. Responsible for the understanding and documentation of these functional requirements in order to clearly identify user requirements and business processes. Change agent, to support user compliance and understanding of new processes.

The Role

Acts as a business partner to the assigned Business Units.
Initiate sessions in describing new systems for the purpose of enhancing business processes, operations, and information process flow.
Continuously reviews and analyzes the effectiveness and efficiency of existing business systems and develops strategies for improving or further leveraging these systems. Including as user/business requirements change over time.
Assist in project feasibility studies as required, collecting and providing technical details and requirements, verifying system capabilities and analyzing required modifications.
Document Functional Requirements; Define the application and objectives of the system(s), defining user requirements against standard applications and identifying correct setup and/or modifications for the system in order to match business needs.
Complete the planning, designing, and prepare detailed specifications for developers/consultants to configure/customize applications.
Evaluate and test the documented modifications or additions, revising as needed, to ensure all is operating as expected, without impacting other processes.
Support implementation of changes in production environment following the SDLC process
Develop process workflows and detailed overviews related to the system(s).
Support user compliance and understanding of the system processes. This includes providing training and training material as required.
Resolve and respond to system software issues and questions in a timely manner. This includes created external support tickets in various help desk systems, updating tickets, providing necessary supporting information (documents, videos) and collaborate via web meetings.

The Candidate

Education: College Diploma or University Degree (BA Information Technology, or related field)

Work Experience: 2-3 years

Knowledge: Bilingual in both English and French (spoken and written); strong working knowledge of ERP Systems including business processes like “order to cash”, “procure to pay” and their related electronic transaction files; previous work experience with Electronic document exchange (EDI, XML, JSON); some knowledge of document exchange protocols such as sFTP, AS2, VAN; experience with eCommerce systems; knowledge of customer and vendor portals; strong working knowledge of Microsoft Office products; data analysis and query skills (SQL); focused on good customer service; ability to break down complex processes or issues to determine root cause.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.

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More about this job

Responsibilities

The Business Systems Analyst will conduct technical analysis of management systems and workflows to define functional requirements and business processes. They are responsible for planning, designing, and testing system modifications while supporting user compliance and training.

Requirements

Candidates must have a college diploma or university degree in Information Technology or a related field with 2-3 years of experience. Proficiency in ERP systems, EDI, and bilingualism in English and French is required.

Skills

Business systems analysis
EDI
ERP systems
Order to cash
Procure to pay
XML
JSON
sFTP
AS2
VAN
eCommerce systems
Microsoft Office
SQL
Data analysis
Process workflow
Technical documentation

Benefits

Health benefits
Dental benefits
Health spending account
E-learning
Product training
Discounts with manufacturers and service providers
Group mortgage program
Home and auto insurance program
Pet insurance
Fitness membership
Recognition program
Health and wellness program

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
EDI
ERP
Order to cash
Procure to pay
XML
JSON
sFTP
AS2
VAN
eCommerce
SQL
SDLC
Data analysis
Workflow
Technical documentation
System configuration
Customer service
Root cause analysis
Information technology

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