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Added 5 mins ago
S
Senior Client Services Coordinator
SGS
Burnaby, BC
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 5 mins ago
RB
Production Supervisor
Red Bull
Chilliwack, BC
- Full-time
Act as a key production representative during startup by encouraging practical input from Shift Leads and production employees and helping translate lessons learned into sustainable…
Added 5 mins ago
U
Route Trainee - UniFirst
UniFirst
NB · NS
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 20 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Internal job title: PeopleLink HR Representative
Added 20 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The Business Development Representative (BDR) is a critical frontline member of WoodGreen’s Corporate Engagement and Workforce Solutions Team. We are seeking candidates with experience in…
Added 20 mins ago
T
Coordonnateur du service à la clientèle sur place/ Onsite Customer Service Coordinator
Transcat
Montreal, QC
- Full-time
Le coordonnateur du service à la clientèle sur place assurera la liaison entre les équipes d’exploitation, des ventes et le client. Titulaire de ce poste, il est chargé de communiquer et de…
Added 20 mins ago
S
Senior Client Services Coordinator
SGS
Lakefield, ON
- $27 to $29 CAD / hour
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 20 mins ago
TL
Sales Development Representative
The Leadership Agency
Toronto, ON
- Full-time
Bloom is hiring a Sales Development Representative (SDR) to drive top-of-funnel pipeline generation and support Account Executives by identifying and qualifying high-quality opportunities.
Added 20 mins ago
IS
Tier 2 I.T. Administrator
IMP Solutions
Halifax, NS
- Full-time
This is an exciting opportunity to become part of a growing, high-performing team that is committed to service excellence and passionate about delivering meaningful solutions for our…
Added 20 mins ago
IS
Tier 1 Service Desk Associate
IMP Solutions
Halifax, NS
- Full-time
We are seeking a motivated and customer-focused Service Desk Associate to join our Managed Services team in Halifax, Nova Scotia. This role serves as the front line of technical support,…
Added 35 mins ago
Recreation Worker 2
City of New Westminster
New Westminster, BC · Youth Services, British Columbia
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 1 hour ago
W
Truck and Coach Shop Technician
Wajax
Regina, SK
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to customers in the transportation, material handling & heavy equipment industries. Performs all…
Added 1 hour ago
W
Heavy Equipment Technician - Shop
Wajax
Prince George, BC
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 1 hour ago
W
Heavy Equipment Technician - Field
Wajax
Prince George, BC
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 1 hour ago
Customer Account Representative
Bunge
Swift Current No. 137, SK · Swift Current, SK
The Customer Account Representative I is responsible for procuring grain products by developing and maintaining strong relationships with producers and customers within an assigned…
Added 1 hour ago
NT
Représentant en transport et service à la clientèle - Transport and Customer Service Representative
Nature's Touch Inc.
Montreal, QC
- Full-time
Effectuer les mises à jour et les modifications dans le système demandées par le service des commandes.
Added 1 hour ago
U
Route Trainee - UniFirst Canada
UniFirst
AB
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 1 hour ago
UO
Experienced Nondestructive Evaluation Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Participate in laboratory, manufacturing, and in-service inspections utilizing the various NDT techniques to support technical evaluations and problem resolutions, with limited direction.
Added 1 hour ago
UO
Nondestructive Evaluation Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Participate in laboratory, manufacturing, and in-service inspections utilizing the various NDT techniques to support technical evaluations and problem resolutions, with oversight.
Added 1 hour ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
As a senior on-site representative of Community Land Trust (CLT), the Senior Building Manager works independently to support property operations, residents, Boards of Directors,…
Added 1 hour ago
BB
Field Technical Service Representative (Full Time)
Best Buy Canada
AB
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 1 hour ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
…veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to…
Added 1 hour ago
B
Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
…managing and growing client relationships through the delivery of service and advice. Assesses individual client investment needs to provide professional, customized investment-related…
Added 1 hour ago
KS
Field Marketing Representative
Kognitive Sales Solutions
Brampton, ON
- Part-time
…excitement and foster connections with consumers in-store. As a Field Marketing Representative, your primary role will be to educate customers and drive sales of Financial Products on…
Added 1 hour ago
Administrative Support (Clerk 4)
The Government of Nova Scotia
Halifax, NS
…interpersonal skills with a commitment to providing quality client service. You also have strong time management skills to meet…

Wajax

Business Systems Analyst- EDI

Montreal, QC, Canada
Lachine, QC, H8T 3J1, Canada

Full-time

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Job details

Job type: Full-time
Experience: Work Experience: 2-3 years
Posting language: English
Posted: Nov 3, 2026

Original job description

The Opportunity

Conducts complex, thorough and technical analysis of management systems, workflows and requirements. Responsible for the understanding and documentation of these functional requirements in order to clearly identify user requirements and business processes. Change agent, to support user compliance and understanding of new processes.

The Role

Acts as a business partner to the assigned Business Units.
Initiate sessions in describing new systems for the purpose of enhancing business processes, operations, and information process flow.
Continuously reviews and analyzes the effectiveness and efficiency of existing business systems and develops strategies for improving or further leveraging these systems. Including as user/business requirements change over time.
Assist in project feasibility studies as required, collecting and providing technical details and requirements, verifying system capabilities and analyzing required modifications.
Document Functional Requirements; Define the application and objectives of the system(s), defining user requirements against standard applications and identifying correct setup and/or modifications for the system in order to match business needs.
Complete the planning, designing, and prepare detailed specifications for developers/consultants to configure/customize applications.
Evaluate and test the documented modifications or additions, revising as needed, to ensure all is operating as expected, without impacting other processes.
Support implementation of changes in production environment following the SDLC process
Develop process workflows and detailed overviews related to the system(s).
Support user compliance and understanding of the system processes. This includes providing training and training material as required.
Resolve and respond to system software issues and questions in a timely manner. This includes created external support tickets in various help desk systems, updating tickets, providing necessary supporting information (documents, videos) and collaborate via web meetings.

The Candidate

Education: College Diploma or University Degree (BA Information Technology, or related field)

Work Experience: 2-3 years

Knowledge: Bilingual in both English and French (spoken and written); strong working knowledge of ERP Systems including business processes like “order to cash”, “procure to pay” and their related electronic transaction files; previous work experience with Electronic document exchange (EDI, XML, JSON); some knowledge of document exchange protocols such as sFTP, AS2, VAN; experience with eCommerce systems; knowledge of customer and vendor portals; strong working knowledge of Microsoft Office products; data analysis and query skills (SQL); focused on good customer service; ability to break down complex processes or issues to determine root cause.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.

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More about this job

Responsibilities

The Business Systems Analyst will conduct technical analysis of management systems and workflows to define functional requirements and business processes. They are responsible for planning, designing, and testing system modifications while supporting user compliance and training.

Requirements

Candidates must have a college diploma or university degree in Information Technology or a related field with 2-3 years of experience. Proficiency in ERP systems, EDI, and bilingualism in English and French is required.

Skills

Business systems analysis
EDI
ERP systems
Order to cash
Procure to pay
XML
JSON
sFTP
AS2
VAN
eCommerce systems
Microsoft Office
SQL
Data analysis
Process workflow
Technical documentation

Benefits

Health benefits
Dental benefits
Health spending account
E-learning
Product training
Discounts with manufacturers and service providers
Group mortgage program
Home and auto insurance program
Pet insurance
Fitness membership
Recognition program
Health and wellness program

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
EDI
ERP
Order to cash
Procure to pay
XML
JSON
sFTP
AS2
VAN
eCommerce
SQL
SDLC
Data analysis
Workflow
Technical documentation
System configuration
Customer service
Root cause analysis
Information technology

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