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Wajax

HET Field Technician

Rocky View No 44, AB, Canada
Rocky View County, AB, Canada

Job type: Full-time
Apply by: Feb 19, 2027
Experience: Work Experience: 2-3 years
Posting language: English
Posted: Sep 2, 2026

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Applications open in a new tab.

Original job description

The Opportunity

Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance.

The Role

Inspect and diagnose components and equipment for servicing needs.
Communicate with equipment owners for authorization of servicing and repairs as required.
Service and repair equipment in the shop and on-site for the customer.
Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
Establish and maintain strong working relationships with customers.
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Communicate work performed and complete service paperwork.
Update and maintain service records
Fill out warranty information
Complete work orders
Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours.
Participate in all required Health & Safety Training.
Comply with the Health & Safety program and practices.
Performance of daily duties in a manner conducive to a safe workplace.
Work with Manufacturers online support.
Conduct housekeeping duties
Maintain a professional company image at all times.
Meet requirements of Field Level Hazard and Job Hazard assessments
Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units.

The Candidate

Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
Work Experience: 2-3 years
Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights Include

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
Company matched pension plan
Award-Winning Health and Wellness Program

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.

Apply About employer

More about this job

Responsibilities

The Field Technician is responsible for diagnosing, repairing, and maintaining heavy equipment, engines, and hydraulic systems at customer sites or in the shop. They must also manage service documentation, maintain strong customer relationships, and adhere to all health and safety protocols.

Requirements

Candidates must hold a trade certification or be registered in a related apprenticeship program with 2-3 years of relevant experience. Strong mechanical aptitude, problem-solving skills, and the ability to provide exceptional customer service are required.

Skills

Heavy equipment repair
Engine diagnostics
Hydraulic repair
Transmission repair
Electrical component testing
Customer service
Problem solving
Mechanical aptitude
Preventive maintenance
Technical documentation
Warranty processing
Safety compliance

Benefits

Health benefits
Dental benefits
Health spending account
Product training
E-learning
Group mortgage program
Home and auto insurance program
Pet insurance
Footwear and workwear allowance
Fitness membership
Recognition program
Company matched pension plan
Health and wellness program

Visa sponsorship

Not detected in the job text

Keywords

Heavy Equipment
Field Technician
Diesel Engines
Gasoline Engines
Hydraulics
Transmissions
Red Seal
Apprenticeship
Mechanical Aptitude
Preventive Maintenance
Troubleshooting
Warranty
Health and Safety
Customer Service
Industrial Products
Generator Units
Electrical Components
Service Records
Work Orders
Field Hazard Assessment

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